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Manager Customer Service

Location:
Hartsville, SC, 29550
Posted:
May 20, 2010

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Resume:

Timothy Ringer

**** ******** ** 843-***-****

Hartsville, SC 29550 abmsc2@r.postjobfree.com

Qualifications Profile

Performance-driven, insightful Store Manager with 17 years retail management experience.

Skilled in achieving and exceeding all business objectives and revenue-generation goals in high-

pressure retail environment. Proven leadership and team-building skills, coupled with the ability to

direct strong teams in managing customer relationships and providing effective

mentoring/coaching associates to build customers for life.

Professional Experience

Store Manager, Wal-Mart Stores, Inc. Hartsville, SC 2002 - present

Promoted 11 years ago to store manager to oversee operation of a 154,000 square foot

supercenter. Experienced merchandiser and operator with strengths in:

P&L Budget Accountability Inventory Controls / Shrinkage

Revenue Growth Upgrade / Remodel Projects

Vendor Sourcing / Negotiations Customer Management

Loss Prevention / Security Performance Management

Key Accomplishments:

Created additional sales demand through effective merchandising and ensuring the store is clean,

fast and friendly. Sales have grown since 2001 from $54 million to currently $76 million.

Developed associates for promotions from current store, including five store managers, market

merchandiser, six shift managers and numerous hourly associates to salaried positions.

1993-1998 Fast track promotions as co-manager, assistant manager, support manager and

customer service manager.

Additional Experience

1990-1991 Britton’s, Columbia SC, Sales Associate of fine men’s clothing

1991-1993 Ringers Place, Columbia SC, Owner /Proprietor of restaurant

TIMOTHY RINGER PAGE 2

Community Involvement

Founder, Hartsville National Guard Fund – established to raise money and awareness to support

families of locally deployed soldiers serving in Iraq.

Member, Burry Park Board, City Park with a Veterans Memorial

Volunteer, Hartsville Recreation Department

Member, Hartsville Down-Town Development Association

Mentee, Hartsville Middle School after school mentoring program

Volunteer, Hartsville Interfaith Ministries food bank

Education

B.S. Business Management, University of South Carolina - 1991



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