Manager High School
Resume:
Garrett J Pauers II
**** * *********** ** ********* 1140 Phoenix AZ 85032
EMPLOYMENT HISTORY:
American Appraisal Associates(April 2009 to October 2009) I.B.S .INC
Project leadership of the upgrade of 3500 clients from lotus notes 8.0 to notes
8.5 using remote desktop protocol. Project tracking using MS Excell with a color
code to signify completions and status. Support of all desktop applications as
well as requiring an advanced understanding of the underlying database that
make up the louts notes client and sever relationship. Trouble shooting of the
mail database and the ability to recognize and diagnose mail data corruption and
syncing issues with client devices such as the Blackberry and notebook
computers and technical Wrighting and documentation, adobe photoshop design
for intranet site.
Support and trouble shooting of laptop and desktop applications and hardware
the result was the successful update of the end user community with an end
result of increased productivity and improved interface speed including the
upgrade of the system ram on the client laptop computers. Including a letter of
recommendation from the Associate vice President and It manager Jamie
Jenkins
Kohl’s Department Stores Inc. (November 2005 to November 2007) End User
Support
Mainframe computer inventory data processing supervision to assist end users in
navigating and performing functions and correcting inventory data discrepancies
in the mainframe environment.
Interactive Business Systems, Brookfield, WI
Wide Area Networking Analyst, North Western Mutual Inc Call Center
(December 2003 to may 2004)
Administer Wide Area Networking devices, including Cisco routers and switches,
HP ProCurve switches, HP9000 servers, and Cisco Pix firewalls. Utilize Lucent
QIP software for network management of IP address schemas and
uploading/pushing configurations out to the various devices. Monitor the status
of the network with HP OpenView software. Interact with various telephone
companies, such as SBC/Ameritech, MCI, and national telecommunications
Corporations to assist in troubleshooting Wide Area Network outages. Use telnet
sessions to access Cisco devices and other network traffic control devices.
Provide input to network design by utilizing the IP address numbering system as
it applies to networking hardware. Unix server administration HPUX
.
EDUCATION/CERTIFICATIONS:
TechSkills
Exchange 2000 Administration
Wauwatosa East High School Diploma
Marquette University
Certified Webmaster: 1998 (Two-year program)
Mesa Community College digital arts accociate degree program
Rockhurst university advanced training in Adobe photoshop
CURRICULUM:
25 Internet Information Server (IIS)
26 Java
27 CGI/Perl
28 Internetworking Fundamentals
29 Internetworking Design/Wide-Area Networks
30 TCP/IP
Computing Technology Industry Association
A+ Certified System Technician: 1998
Microsoft Certifications
Microsoft Certified Professional (MCP):
Microsoft Exchange 2000 Certified Administrator:
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