Harold Pride
Duluth, GA 30096;
Mobile: 770-***-****
*******@*******.***
Objective: To make an exceptional contribution beyond immediate area of responsibility, exhibiting
integrity while demonstrating values and leadership competencies in a managerial role.
Education – Associates Degree - Business Administration; Central Piedmont Community College;
December 2001;
Software Experience
- SAP - Fidelity & Surety
- Oracle - Daisy -Tec Ad Hoc
Professional Experience
Commercial Credit/Reporting Analyst - 5/08 – Present - Internap Network Services
Functioned as sole analyst responsible for daily & monthly reporting of collection activity/trending to
senior management for company-wide viewership.
Delivered communication noting implementation changes to organization, encouraging & emphasizing
teamwork & service excellence.
Managed database of existing commercial accounts while maintaining 2.3% Net A/R in 2008 & 2.6% Net
A/R for 2009, the lowest in the department.
Conducted analytical review of creditworthiness for new accounts including Dunn & Bradstreet reporting,
audited/unaudited statement analysis, UCC filings & deposit sourcing.
Loss Mitigation Supervisor II - 12/01-12/07; - Wells Fargo Home Mortgage (returned to company per
management request after 8/05 departure noted below)
Supervised daily operation of 14 member Loss Mitigation team, ensuring compliance with policies,
procedures and applicable government/investor and client regulations while displaying commitment to
quality and ability to add enthusiasm and focus to a successful team.
Assumed duties included but not limited to adjusting collection portfolios in alignment with business need,
provide investor-specific feedback and training to loss mitigation & collection processes, subsequently
recommending operational improvements accordingly, monitored the performance of staff members
according to established standards.
Facilitate review & subsequent completion of loans for various investor-appropriate options. Duties
include manual calculations of income, forecasting, creditor representation in contested and escalated
issues, credit analysis and placement of retention options within delegated investor authority.
Responsible for facilitating internal & external audits for department, ensuring compliance of guidelines
and practices, reviewing and approving servicing procedures as well as assisting in quarterly investor and
EEOC external audits.
Fulfillment – HSS II/Mortgage Underwriter - 8/05 – 8/06 Bank of America
Certified credit signer with underwriting decisioning authority exceeding 1.5 million whose responsibilities
include but are not limited to issuing final loan approvals, reviewing real estate files including income and
asset verification, tax returns, appraisal, credit report and title reports.
Served as the focal point for communication with customer and branch sales force, ensuring
Federal/State banking policies and procedures are followed and all compliance regulations are met while
exceeding departmental and customer expectation.
Evaluated the creditworthiness of applicants using income, credit score, collateral and employment
record. Retained advanced knowledge of conforming and non-conforming conventional loan products,
possessing a high level of accuracy while evaluating risk and making sound, investor appropriate loan
decisions.