Customer Service Manager

Shane Meredith

Objective

I am looking to obtain your Plant Manager position.

Experience

I currently have a 60 day contract with Omaha's largest recycling center.

(which expired 4-1-2010) I am working as their Plant Manager trying to

turn their business around. I will be given the option to take the

position full time or part ways at the end of the contract.

2009-2010

Omaha Industries

Director of Operations

~Manage 80 full time employees in 5 departments at 3 locations.

~Handle all inbound and outbound shipments from out facility.

~Cut labor cost by over $80,000 a year and increased over all production.

~Track inventories for 7 customers.

~Act of as point of contact for all customers and suppliers.

~Route and dispatch 21 regional trucks.

~Supervise our sales and customer service staffs.

~Process over 100,000 pounds of chicken and pork parts.

~Order all parts for our service department and maintain a lean inventory.

2008-2009 Central

Transport Omaha, NE

*Regional Operations Manager

~Ran the Omaha, Lincoln and Des Moines, IA terminals.

~Routed and dispatched over 20 drivers daily.

~Managed 18 warehouse employees.

~Investigated any accidents in my region.

~Had 6 service techs and 21 service bays under my direct supervision.

~Completed weekly inventory hard counts for our 3PL clients.

~Scheduled all inbound and outbound shipments.

~Help implement us from AS400 Programs to SAP.

~Supervised our driver and dock safety programs

~Made sales calls to new and existing customers.

2004-2008 Reward Walls

Systems Omaha, NE

*Safety Manager/Director of Warehousing-Production

~Make sure our 5 facilities are OSHA and DOT compliant.

~Dispatch all freight movements and dock times at our 5 plants.

~Track all shipments to make sure of shipments are on time.

~Complete daily inventory counts.

~Kept track of all maintenance records for our company cars and trucks.

~Managed a customer service/sales staff of 8.

~Monitored production at 5 or our 7 plants.

~Managed our 35 company drivers and route local shipments.

~Revamped our safety policies in our driver manuals.

~Conducted driver safety reviews.

1995-2004 Farmland

Foods Crete, NE

*Shipping Coordinator/Assistant Production Manager

~Coordinated all shipping of our frozen products.

~Increased our production from 4000 to 5200 hogs a day.

~Changed our SKU system.

~Handled new hire orientation.

~Developed ongoing training programs.

Education

1991-1995 Wayne State College Wayne, NE

~B.A., Corporate and Community Relations

~Masters in Risk Management from Doane College, 1997.

~24 Credit hours of Logistics classes through Iowa State University.

~Accident Reconstruction Program through Truman State University.

~Kaizen Manufacturing Seminars at Toyota in Georgetown, KY.

**************@*****.***

11017 Olin Ave Omaha, NE 68144

Phone 402-***-****

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