Customer Service Rep
Resume:
De’Ron Harvey
Belleview, Fl **420
*********@*****.***
Objective
To find a job that can become a career.
That will allow me to grow with the company and learn new
things that I may take with me to my next employer if the need arrives.
Qualifications
I can use all office equipment, such as fax,
copier, calculator, computer, ETC. I also type 40 words a minute
I am also very proficient in using windows, word, excel, PowerPoint
Education
I attended Carver High in Columbus, GA
01-1996-to06-1998 until I moved to Marietta, GA
where I attended Osborne High in Marietta, GA from
08-1998 to 06-2000 when I graduated
Relevant Experience
Leasing Consultant
Capreit Property Management
Paddock place
11-2008 to 2/23/2009
2707 Sw 33rd Ave Ocala, Fl 34474
Duties included leasing apartments office work such as collecting
Rent payment filing of all paper work approving applicants planning community events.
Office Assistant
02-2002 to11-2006 and 03-2008 to present
LL&J Concrete Inc, Belleview FL
General office work such as filing, faxing, typing.
Also maintaining employee time cards, and typing up
bids for new jobs that may become available.
Other duties included picking up checks from clients as
well as preparing payroll for all employees.
Also included deducting any deductibles such as child support and alimony.
Other Experience
Customer Service Rep
05-01-07 to 12-2007
Ashley Furniture Home Store
840 Barrett Pkwy Kennesaw, GA
Duties included finalizing customer orders means
verifying name address delivery date and items of
purchase. Other duties were to complete paper work for
customers with financing or lay a way.
I would also be required to complete reports in many
areas such as call a heads to advised customers on
arrival dates of deliveries. Other reports were to set
up pick up of items that had arrived at the store and
needed to be picked up. Also I processed customer
transaction for payment whether it is for final
purchases of items or payments on lay a
way these methods including cash and check processing
Customer Service Rep
09-2004 to11-2005 Cingular Wireless Inc, 5312 6th place Ocala, FL
Duties included Answer calls from customers in regards to their bills and service plans
Also processing bill payments changing service plan such as
adding and deleting features. Also trouble shooting
problems with service and with phones.
Such as resolving voicemail and texting issues as well as
signal problems and coverage area that may have been
advising the customer with tower location and advising of
low coverage areas. The main goal for my position was a one
call resolution. Meaning that when a customer calls in with
a concern I would provide them with the best customer
service. To insure that they did not need to call back with the same issue.
Other Experience
References Available Upon Request
Contact this candidate