Administrative Assistant Customer Service
Resume:
Donna l. Schreck
Phoenix, AZ *****
********@*****.***
Summary: A team spirited individual who is seeking a challenging position
that will utilize my administrative and/or customer service skills. A
dependable and well-organized individual, who is self-motivated,
enthusiastic about work, has an optimistic and a can do attitude.
Professional Experience:
Clerk Typist II (Draw)
State of Arizona Clerical Pool, Phoenix, AZ
Staffed at Arizona Game & Fish, Phoenix AZ February 2010 and June 2005
Processed applications for hunting permits according to policies and
procedures of the State of Arizona to ensure the security and integrity of
Arizona Game & Fish Department
Administrative Assistant to the Assistant Campaign Director
Jewish Federation of Greater Phoenix, Scottsdale, AZ. June 2005-March 2009
Maintain policies and procedures for ensuring the security and integrity of
the company database. Complete mass mailings & produced development
materials via mail merge. Processed donations and produced appropriate
follow up correspondences. Set up credit card payment schedules; Ran
quarterly statements and year-end tax receipts for donations; Completed
desktop publishing projects.
Administrative Assistant to the Executive Vice President
B & B Employment, Inc., Phoenix, AZ
Staffed at BOMA of Greater Phoenix, Phoenix, AZ. October 2004-April 2005
Accounting functions with QuickBooks Pro, A/R, A/P, created financial and
membership reports, processed credit card sales, maintained database;
desktop publishing, event registrations, front office, customer service,
phones, correspondences with e-mails and faxes.
Biding Coordinator/Administrative Assistant to the Senior/Junior Estimators
StoreCrafters, Inc., Rochester, NY. November 2002-May 2004
Coordination of bidding jobs, finding subs to bid on jobs, made sure they
qualified, made sure proposals come in on time, coordinated site survey's,
tracked subs ratings, researched subs on internet, maintained database,
desktop publishing, and revised safety manual.
Office Administrator/Administrative Assistant to the President
Rick's Custom Carpentry, Inc., Rochester, NY September 1994-August 2000
Did all accounting functions with QuickBooks Pro including payroll and
financial reports, passed all yearly governments' audits; Did all
marketing, including brochures, portfolios, fliers and mass mailings;
Implemented insurance requirements for property owners and subcontractors,
created all contracts for company, managed the day-to-day operations of the
office
Educational Background:
Computer Career Institute, Phoenix, AZ, Certified Microsoft Office 2007
Master
Gateway Community College, Phoenix, AZ, Workplace Readiness Skills Training
Certificate
Bryant & Stratton College, Greece, NY, Office Assistant Diploma; Majored in
Administrative Assistant of Occupational Science; Earned 42 college
credits; Awarded an Office Assistant Achievement Award for Administrative
Assisting. GPA of 3.9
References Available Upon Request
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