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Quality Control Customer Service

Location:
Anderson, SC, 29621
Posted:
May 17, 2010

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Resume:

Richard (Rick) A. Anderson

*** *********** **. (home) 864-***-****

Anderson, SC 29621 (cell) 864-***-****

abms5m@r.postjobfree.com

Significant Accomplishments

Extensive experience in operations, logistics and distribution

environments. Proven record of success with the ability to

exceed team goals, utilize strong organizational and leadership

skills. Solid management background in operations, logistics and

distribution. Computer skills include word, excel, PowerPoint,

BPCS, Immpower, TTS, JD Edwards, SAP, Witron (WMS).

Professional Experience

2008-Present TMA Tool Services LLC, 6041 Moorefield Memorial Hwy,

Liberty, SC

Leading Industrial Tool Manufacturer specializing in custom cutting

tools

Operations Supervisor

. Responsible for efficient operation of 4 CNC machines, 3

cutter/grinders, 1 Tru-Tech and 1 Excalibur grinders

. Establish schedule

. Quality Control

. Human Resource management

2006 - 2008 TNT/ CEVA/ UTI, BMW Automotive, Greer, SC

UTI was the lead logistics provider of parts to the BMW assembly

plant.

Operations Supervisor

. Directed and controlled all aspects of warehouse shift

management

. Supervised approximately 40 warehouse associates

. Provided JIT delivery in excess of 300 bulk and sequenced

part families to assembly

. Responsible for inventory control of all parts from

receiving, through sequencing to distribution

. Handled direct, real-time customer service assistance to BMW

. Managed returnable container processing and shipment

. Established leadership direction and motivation of

operational teams

2004 - 2006 Springs Industries, Inc., Hartwell, GA

Springs is a leading domestic supplier of bed and bath

accessories. Hartwell is the largest domestic producer

of terry bath accessories.

Supervisor

. Responsible for all aspects of shift weave management

. Supervised departmental production associates

. Supervised preventative maintenance on machinery

. Provided leadership direction and motivation of employees

. Achieved production quotas and quality goals

1989 - 2004 Cone Mills, LLC., Greensboro, NC

Director - Transportation and Warehousing, 1999 - 2004

. Established and administered strategic procedures and

operations to provide transport of raw materials, inter-plant

work-in-process transfers, and finished goods shipments to

specific customers which returned maximum customer

satisfaction at costs superior to any alternate provider.

. Directed and controlled domestic corporate warehousing and

mail service activities.

. Established the strategic implementation of consolidating

from 8 different warehousing locations across the Carolina's

into one liquidated facility in Haw River, NC. The Granite

Distribution Center was in excess of 500,000 square feet and

was modified to provide a storage capability of 55,000 rolls

of denim and handling capability of 12,500 rolls per week.

This initiative achieved an 80% reduction in incremental

warehousing costs over a five-year period.

. Developed, presented and implemented transition from in-house

fleet maintenance/ ownership to full service leasing

arrangement for private fleet. Fleet consisted of 20 power

units and 190 dry van trailers. Incremental transportation

costs (cost per mils) were reduced by 22% over the same five-

year period.

. Workmen's Compensation claims were reduced significantly

during this period.

Superintendent- White Oak Plant. 1992 - 1999

Finishing/ Inspection/ Packing Department Manager- White Oak Plant,

1989 - 1992

. Directed all aspects of production operations in finishing,

inspection, packaging, shipping and quality control at this

vertically integrated denim plant

. Strategic planning initiative increased production by 40%,

which resulted in major reduction in customer complaints

. Provided the necessary leadership to successfully become ISO

9002 certified in 1997

1981 - 1989 American Spinning, Greenville, SC

Plant Superintendent, 1987 - 1989

. Managed all aspects of production operations which included

opening/ carding, drawing, roving, warp and filling spinning,

winding warping, slashing, weaving, fabric inspection/

packaging, shipping, quality control, and plant/equipment

maintenance in this 425 employee greige good textile plant

Department Manager/ Supervisor, 1981 - 1987

. Managed operations in weaving

. Managed operations in opening/carding/drawing/ roving/

filling spinning

. Managed operations in warp spinning/ winding/ warping

. Managed operations in fabric inspection/ packaging/ shipping

Significant Skills and Training

. Statistics for Process Control (Six Sigma Management)

. BPCS Training (ERP System)

. Immpower Training (Supply Management System)

. SAP/ Witron Warehouse Management Systems Training

Education "Looking Glass Experience", Center for Creative Leadership,

Greensboro, NC

Program for Management Development, University of North Carolina @

Greensboro, Greensboro, NC

Industrial Management, Clemson University, Clemson, SC

Business Administration, Anderson College, Anderson, SC



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