Training Data Entry

Cheryl L. Cain

*** ******* **.

Jackson, MS *****

601-***-****

************@*****.***

EDUCATION :

Master of Public Policy and Administration-Mississippi State University,

December 2005.

Bachelor of Arts in English/Public Relations-Jackson State University,

May 2001.

PROFESSIONAL EXPERIENCE:

Mississippi State Personnel Board, Jackson, MS

State Personnel Board Consultant October 2009- Present

. Update and maintain classification plan, conduct classification

studies, analyze class concepts, and evaluate position action

requests

. Assist in analyzing current workforce competencies; identify future

workforce competencies for recruiting, developing, training,

retaining, or assisting with employee placement

. Interpret, apply, and enforce a variety of human capital rules;

analyze policies, procedures, organizations, operations, and make

recommendations for improvements for state agencies

. Plan, organize, and conduct statewide job fairs

. Process position actions including, reclassifications, educational

benchmarks, data changes, hires, transfers, promotions, demotions,

etc.

. Perform evaluation of educational and occupational skills and/or

experience and training records, and provide consultative services

to prospective applicants, state government employees, and/or

agency personnel

. Conduct desk audits, staff management studies, compensation

reviews, statistical reviews, and data collection for analysis.

Also provide general assistance to agency directors, personnel

officers, the general public, and applicants

Mississippi State Personnel Board, Jackson, MS

HR CERTIFCATION PROGRAM COORDINATOR May 2006- October 2009

. Assessed and implemented training and development requirements

for employees

. Assisted with the development of training programs for

supervisory, skilled and technical employees

. Assisted in the development and implementation of new

professional and managerial training programs

. Conducted and analyzed surveys of agency operations to

determine training needs

. Administered and scored training tests

. Selected and scheduled participants for training courses and

arranged training locations

. Selected training materials, speakers, discussion leaders, and

training aids

. Developed or assisted in preparing training manuals and guides

. Prepared and edited training manuals, training memoranda,

training outlines and materials

. Evaluated and reported on results of training given by subject-

matter specialists

. Managed overall program operation including preparing

purchase requisitions and budgets

. Coordinated the agency's Professional Coaching Program

. Coordinated the agency's internship program

. Conducted new employee orientation for agency employees

Cheryl L. Cain

Page 2

Resume

TempStaff/Mississippi Development Authority (MDA), Jackson, MS

INTERVIEWER March 2006-

May 2006

. Interviewed applicants to determine eligibility for Katrina

Homeowner's Assistance Program

. Scheduled appointments for the coastal service centers and the

Jackson location

. Coordinated appointments for special needs clients

. Cross-trained new representatives

. Operated multiple telephone lines

Stennis Institute of Government, Starkville, MS.

RESEARCH ANALYST, INTERN June 2005-August 2005

. Conducted telephone surveys with the City of Starkville

. Created survey questionnaires for the Emergency Services Program

. Edited press releases for community outreach program

. Implemented research projects for the Stennis Institute of Government

. Reported research data to program administrators

. Made presentations to the Starkville City Council

AmSouth Bank, Jackson, MS.

TELLER October 2002-

August 2004

. Processed cash and non-cash transactions

. Created and processed new accounts

. Recommended product services to customers

. Promoted and advertised new bank products

. Balanced cash drawer and vault

Jackson Public Schools, Jackson, MS.

TEACHER September 2001- December

2002

. Taught necessary bench marks for the state of MS

. Developed weekly lesson plans for all subject areas

. Facilitated parent/teacher conferences

. Prepared correspondence to parents and school

administration

. Maintained student cumulative records

. Integrated technology into various subject areas

. Maintained an environment conducive to learning

COMPUTER SKILLS:

. Microsoft Word

. Outlook

. Windows and Internet

. PowerPoint

. Lotus Calendar

. 55 wpm

. Data entry

. 10-key by touch.

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