Ken L. Flaherty
**** ******* **. ( Oceanside, California 92057
760-***-**** home ( 858-***-**** work ( ********@***.***
OBJECTIVE
Operations Director
SUMMARY
MIT trained executive! Innovative and results-driven leader focused on
achieving exceptional results in environments that demand continuous
improvement. Proven record of successfully implementing improvement
initiatives that achieved the highest levels of productivity and
efficiency. Experience includes:
Lean Six Sigma Deployment Project Management
Operations Management
Leadership/Personnel Mgmt.
Supply Chain Management Training and
Development
ACCOMPLISHMENTS
Lean Six Sigma:
> Consistently increased production, reduced operating costs and improved
product quality by utilizing World Class Manufacturing concepts (lean
manufacturing, six sigma, theory of constraints, etc.) to
optimize/rationalize manufacturing processes and supply chain networks.
> Established, led and directed San Diego's largest aerospace operational
excellence program that was recognized as the center of excellence by
corporate bench mark standards. As a Master Black Belt, successfully
completed over 20 projects using scientific problem solving methods that
yielded a return on investment of over 18.8 million dollars. Trained and
mentored Project Sponsors, Black and Green Belts.
> Reinvigorated corporate best practices by developing Key Process
Indicators (KPIs) and balance scorecards that delivered over $23 million
in operational savings in the first year; reduced non-direct spending 7%.
Operations Management:
> Led planning, logistics, engineering, and artisan teams in the
development of an aerospace components scheduling and communication
execution strategy. By setting laser focused priorities and executing
critical target benchmarks a 50% reduction of cycle time and 99 percent
first pass yield was achieved, resulting in 1.3 million in cost
savings/avoidance for indirect and direct labor.
> Fostered relationships between department heads through meticulous Sales
and Operations Planning. Instrumental in generating $3 million
additional annual sales.
> Transformed a poorly performing organization into high performance teams.
Eliminated $4 million Cost of Poor Quality (COPQ) variance, and
continuous improvement initiatives resulted in further reducing COPQ
approximately 3% annually.
Supply Chain Management:
> Spearheaded enterprise integration by leveraging supply chain
synchronization across regional and international retail, wholesale, and
manufacturing competencies which created value added processes that
slashed capital spending by 15%.
> Oversaw a $20 million budget, 6 distribution centers, 5 customer service
centers, and 5 cross-docking sites. Managed the design and construction
of two build to suit distribution center buildings.
> Introduced a robust transportation management system that optimized
routing and automated the freight payment process. Created a world class
reverse supply chain.
Project Management/Integration:
> Cultivated 15 high performance work teams of 4-6 diversified personnel in
the daily execution of assigned projects, ensuring critical milestones,
such as cost, schedule, and implementation performance measures were met
on time or ahead of schedule. Successfully executed a highly profiled
merger between two DOD agencies on budget, on-time, and with seamless
transparency.
> Recipient of the prestigious Admiral Stan Arthur Award for Logistics
Excellence.
Leadership/Personnel Management:
> Successfully managed and directed over 300 employees in the most
stressful and arduous wartime conditions through servant leadership and
exemplary performance. Recognized and lauded by constituents and peers
as a dynamic leader who possesses the right balance of skills to
successfully motivate and lead people. Provided leadership that
maintained employee engagement through a period of significant change.
Training and Development:
> Recognized and sought after professor of business management at the
University of Embry Riddle Aeronautical University and University of
Maryland. Developed several indigenous competency based training programs
that were replicated worldwide.
WORK HISTORY
Sr. Business Manager Process Improvement (Business Program Mgmt.) (HD
Supply) 2008- PRES
> Spearheaded and developed a successful Lean/ Process Improvement program.
> Meticulously executed a post integration of a 450M merger. Hand selected
to lead the transformation of ERP (Enterprise Resource Planning) systems
from Oracle to SAP. Successfully transformed Business Intelligence
through an intensive and rapid transformation.
> Successfully managed the daily productivity of over 2,000 employees;
ensuring key production staffing ratios are within tolerance. Corporate
liaison between Distribution, Operation, Supply Chain, and Sales.
Lean Six Sigma Director (Naval Aviation Fleet Readiness Center)
2005 - 2008
> Championed and led numerous process improvement initiatives that have
dramatically created value added back to internal and external customers
bringing tangible return on investment for all stakeholders. Responsible
for identifying opportunities for re-engineering, breaking down barriers,
and instilling a culture of continuous process improvement.
Chief Financial Officer/Logistics Director (USS John F. Kennedy)
2003 - 2005
> Chief Financial Officer for 5,000 personnel. Managed $54 million annual
operating budget, $340 million in aviation and marine engineering/weapon
system inventory.
> Senior logistician responsible for operational readiness, supply chain
effectiveness and efficiency including aircraft supply and maintenance
availability. Developed the strategy to migrate the multiple business
units into the cohesive networks that maximized the customer synergies on
both cost and service.
Director of Logistics, Naples, Italy
2001-2003
Responsible for all facets of logistical support to 10 operating
submarines in the Mediterranean theatre, including contract support,
inter support agreements to under third world infrastructures and all
operating budgets valued over 80 million dollars annually.
Reduced order cycle time by 50%, and improved on time delivery
performance to 99.5% through the leadership of a new continuous
replenishment strategy.
Cut transportation costs by 9 % through the introduction of a competitive
strategic sourcing process and a carrier compliance program that
evaluates all KPIs of the transportation providers.
Director, Aviation Logistics, Italy
1999 - 2001
Full operational responsibility for physical distribution,
transportation, and customer logistics in Southern Europe with an annual
spend of $120 million supporting sales of $2.5 billion.
Achieved $10 million savings by successfully integrating two Defense
Logistic Agency physical distribution center's in Europe.
Eliminated $25 million in excess material spending that supported an
aggressive capital re-investment strategy.
Education
Doctorate of Business Administration (DBA), Alliant International
University
Graduate Senior Executive Management Program, Massachusetts Institute of
Technology (MIT), Sloan School of Business, Cambridge, MA.
M.S. Business Management /Human Resource, Chapman University, Orange, CA
(3.65 GPA)
B.S. Workforce Education and Development, Southern Illinois University,
Carbondale, IL (3.94 GPA)
Profession Certifications/Education
> Certified Master Black Belt in Lean Six Sigma, Air Academy University,
Colorado Springs, CO
> Certified Black Belt in Lean Six Sigma, Air Academy University & American
Society for Quality
> Certified Purchasing Manager (C.P.M.)
> Project Management Program, Boston University
> Certified Business Management Professor, University of Maryland and Embry
Riddle Aeronautical University
> Certified ISO 9001:2000 Lead Auditor