Manager Testing

CAREER SUMMARY

Extremely adaptable QA software testing professional that is experienced in

both consulting and full time capacities with large and small companies.

Excellent analytical and resourceful approach to problem solving, allows me

in identifying root causes and corrective actions to meet short and long

term business and financial goals. Extensive experience in manual,

automated testing processes and Mercury (HP) and Rational suite of tools.

EXPERTISE HIGHLIGHTS

. Over Five years of experience in developing and testing Legacy, Web, and

Client Server applications.

. Experience includes Order Management, Healthcare, Financial and

Telecommunication industries.

. Proven success in meeting or exceeding customer needs as an individual

contributor and as a team m Strong knowledge of Software Development Life

Cycle (SDLC) as well as Software Testing Life Cycle (STLC) and the role

of QA.

. Extensive experience in analyzing requirements and development of test

plans, test scripts and test cases.

. Effectively managed requirement, testcases and tracked defects using

Quality Center & Rational Test Manager/Clear Quest.

. Extensive experience in Rational Tools including Rational RequisitePro,

Rational ClearCase, Rational Clear Quest, Rational Quality Manager and

Rational Test Manager.

. Strong experience in all levels of testing such as positive testing,

negative testing, integration testing, functional testing, system

testing, regression testing and user acceptance testing (UAT), black box

testing, browser testing and performance testing.

. Excellent Organization, Analytical and Problem Solving skills and ability

to quickly learn new technologies.

. Good Communication, interpersonal, and Teamwork skills.

TECHNICAL SKILS:

Languages/Tools: HTML, XML, SQL, PLSQL, JAVA, VISUAL BASIC, VB Script,

VB.Net, COBOL, TSO/ISPF, JCL

Automated Testing Tools: WinRunner 6.5/7.6, Quick Test Pro 8.2, LoadRunner

6.0/8.0

Defect Tracking/Test Management Tools: Test Director 6.0/7.0, Mercury

Quality Center9.0/9.2, Clear Quest7.0.1, Rational Test Manager

Databases: Oracle 8iI/9i/10g, SQL Server, DB2, IDX

Reports: Crystal reports, Oracle Reports

Operating Systems: UNIX, Windows XP, Windows 2000, Windows NT 4.0, MVS

Microsoft Technologies: MS Office (MS Word, MS Exel), MS Visio, SharePoint

PROFESSIONAL EXPERIENCE:

H2KINFOSYS

Jan 09 - Apr 10

Role: QA Tester/Coordinator

. Entered all the test requirements from business requirements in Mercury

Quality Center.

. Designed and testplans / testcases and executed them manually.

. Reported defects, and managed it until it is resolved using MQC.

. Organized several net meetings with development team and Requirements to

ensure testing issues are resolved.

. Communicated to senior management on project status, late items, watch

lists, and escalation of key issues.

. Provided estimates for testing and also for impacts on Change Request.

. Worked independently and as well as a team member communicating and

guiding other team members since the testing team is in four different

locations.

. Assisted in creating training packets and trained temporary and permanent

resources.

. Assist in ongoing process improvements to ensure test planning,

execution, and reporting was effective and efficient, standardized,

coordinated, and integrated.

ULINE, IL

Mar 08 - July 08 Role: QA

Analyst/Tester

. Developed the test scenarios, test plans, test conditions, and test cases

to be used in testing based on use cases and wireframes.

. Reviewed the test cases for use case, business rule coverage and provided

recommendations.

. Responsible for setting up the test environment by setting up the

rational test manager with external test scripts.

. Developed and executed test cases for System testing and User Acceptance

testing.

. Liaised with internal client, business analyst and development team to

identify gaps in the usecases and wireframes.

. Responsible for developing and executing SQL queries to validate data in

the backend for the entire system testing & UAT team

. Responsible for Defect Management by documenting defects in clear quest

and tracking their progress until resolved.

. Involved in formal review meetings with project teams and developers to

report, demonstrate, prioritize and suggest resolution of issues

discovered during testing.

Coventry HealthCare, IL

Feb 07 - Dec 07

Role: QA/ Business Analyst

. As a Business analyst worked with the business users to define business

requirements and analyze the possible technical solutions for their new

member web portal in agile environment.

. Worked with the stakeholders to understand and document the business

problem.

. Created data flow and process flow diagrams in Visio to visually explain

the problem and the possible solutions.

. Reviewed and provided directions on requirements and use cases to the

development and design team

. Defined and maintained the overall quality assurance and testing

phases/activities/deliverables document in SharePoint for the team.

. Involved in the analysis and discussions of HIPAA/EDI transactions for

medical claims 835 professional and Institutional, electronic remittance

837 and eligibility request, response 271,270 and functional

acknowledgement 997.

. Analyzed the functional Requirement Document for Authorization/Referral

services for their provider portal and prepared test plans and test

cases.

. Involved in testing the functionality and usability of the system for end

user perspective.

. Manually tested their Online Claim Dispute functionality and reported the

defects.

. Worked with Development and design team to resolve the defects.

AT & T, IL

Aug 05 _ Feb 07

Role: QA Tester.

. As an Analyst involved in studying the application & requirements

documents and prepared the test plans and test cases.

. Participated in the requirements and high-level design review provided

feedback before it gets base lined.

. Identified data requirements for different scenarios and prepared the

request for test data from Equifax and Cingular and participated several

test data issue meetings.

. As per the process established, the test plan needs to be reviewed with

peers and should get approved. As a moderator organized and conducted

Peer Review meeting.

. Manually tested the Application and reported defects through Mercury

Quality Center.

. Developed and updated Requirements Traceability Matrix (RTM) and ensured

that all the testcases are traceable back to requirements using MQC as

well.

. Attended weekly core team meeting with the whole project team and daily

status meetings with the testing team.

. Performed Back end testing by using SQL queries and also by verifying the

log files.

EDUCATION:

BS in Electronics and Communications Engineering

CERTFICATIONS&TRAINING

CSTE and OCA Certification Prep Expecting Jun 10

Requirement Analysis, UML and RUP

Automated testing framework and Tools.

Agile Methodology - Coventry

IDX database - Coventry

Managed Health care - Coventry

HIPPA/EDI - Coventry

Quality Center Training - at&t

CMM Level 3 Process Training - at&t

XML Training - at&t

Eclipse - ITE Training - at&t

QA Training

Visual Basic Course & Training - Purdue University, Indiana

Java Training

Web Design & Development Training

WORK STATUS: US Citizen

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