Engineer Software

Andrea Brown abms04@r.postjobfree.com

Education:

University of Wisconsin

Northeastern University, Boston, MA

BS, Education

San Jose State University, San Jose, CA

MA class work completed

Professional

Summary:

. Twelve years in Quality Assurance, as a Manager, lead

engineer and as an individual contributor. Coordinating

assignments for an offshore Development and QA Team.

. Documentation; functional specifications, test plan,

test procedures, test strategies, Use Cases and test

cases.

. SDK; Software Development Toolkits, IIS, ASP, ASP .NET

2.0, COM+ and Thick Client based demo applications

written in Visual Basic, Java, C++ and .NET languages

. Methodologies; Agile based project management,

responsible for QA deliverables, QA schedule. Met tight

schedule and ensured resolution of defects. Wrote daily

QA reports and Formal QA audits on defects throughout

the product life cycle.

. Tools; DevTrack, FogBugz, Team Track, Test Director and

MS Access database.

. Software, Firmware and System verification with SQL

server.

. Usability; User Center Design, Focus Groups, Out of Box,

Alpha, Beta Testing and Heuristic Evaluations,

competitive benchmark analysis on Device User Interface

and Software Applications, API.

. Work on a Medical/Surgical floor of three hospitals

Technical

Summary:

MS Tools: Excel, Visio, Outlook, Word, PowerPoint, Access,

and SQL

Adobe Tools: Acrobat, PhotoShop and Illustrator

Operating Systems: MAC; OSX, Safari, Firefox Windows 2003,

2008, XP, Vista

Databases: SQL, SharePoint, DOORS, Access, MS/PC DOS, and

UNIX

Agile Project Management and Granted an Interim Government Security

Clearance

Hospital work: Mt Auburn Hospital in Boston, St. Vincent's and Bellin

Hospitals

Experience:

January 2008 Mitek Systems, Inc.

To January 2009 San Diego, CA

SOFTWARE QA MANAGER

. Multi-thread SDK's and mobile phone based applications.

. Analytical data recognition; testing included; MSI,

silent install and installation levels, complex

licensing, functionality, acceptance, concurrency,

resource utilization load, accuracy and Usability

Testing.

. Client server and web based software, tick and thin

client

. Automated and Manual testing

May 2007 Hospira

To June 2007 San Diego, CA

VERIFICATION ENGINEER CONSULTANT

. Embedded Infusion Pump working on validation of device

system and verification of client server and web based

software testing. MS DOS and UNIX to speak to infusion

device, exposing many critical defects before Formal

Test and product release.

. Communicated with Marketing, Engineering and QA

departments to verify and resolve product defects using

MS/PC DOS and MS SQL server with XML and HTML languages.

Device requirements and test cases for ISO and FDA using

DOORS and MS Access Databases. Defect tracking using

DevTrack Tools.

January 2007 Tapestry Solutions, Inc.

To May 2007 San Diego, CA

SYSTEM ENGINEER

. System Engineer for embedded software used in the

military field. An Agile Project management company.

Scrum Meetings, Sprint Reviews and Planning where I

provided guidance and team building initiatives.

. Wrote contract proposals jointly with Project

Management, Development. QA, and Configuration

Management team members set up in Share Point

repository.

. MS SQL Server, C/C++ program language, assisted

Development with Unit Testing.

. MS Access and DOORS Databases for repository storage of

documentation.

April 2003 Eastman Kodak Company

To August 2006 San Diego, CA

SOFTWARE TEST ANALYSIS & USER CENTER ANALYSIS, San Diego

Systems Division

. Product embedded firmware, embedded system and client

based server software testing, exposing many critical

defects before product release. Communicated with

Marketing, Engineering and QA departments to verify and

resolve product defects through Mercury Suites - Test

Director and Serena - TeamTrack and Bug Tracker as well

as conference calls.

. Responsible for planning, device firmware hard coding,

and then testing embedded Internal Device Sheets.

. Led small group of engineers writing HTML/Python/Shell

language to assist in developing the embedded Internal

Device sheets for printing.

. Human Factors and User Center Design, involved in

conducting Focus Groups, Use Case Scenarios, Usability

Studies, Beta Testing, Out Of Box and competitive

benchmark products and client based software

applications analysis. Power Point presentations with

the study results.

July 2000 Hewlett-Packard Company

To July 2002 San Diego, CA

SOFTWARE/SYSTEM TEST ENGINEER

. Wrote functional specifications, test scenarios, test

procedures, and test cases used Test Director, Bug

Tracker and Team Track for defect and document

repository.

. Trained and led ten test technicians and conducted

client server testing throughout the product life cycle

of various HP AIO Division products.

. Embedded System, and embedded Firmware products and

client based software tested to resolve defects and

verify fixes.

April 1999 Skydesk, Incorporated

To April 2000 San Diego, CA

SOFTWARE ENGINEER

. Developed test cases for performance, regression, and

usability testing for web based client software

application products through the product life cycle.

. Competitive analysis using Heuristic Evaluations, Use

Case scenarios of web based software applications as

well as competitive website research.

. Executed performance, regression, usability, in some

situations, Ad-Hoc testing of the web-enabled products.

. Managed defects in Bug Tracker and Test Director, during

the product life cycle test process and research steps

to reproduce the defects found.

. Documented the defect in the project bug tracker

database and monitored re-testing to resolve defects and

verify fixes.

. Worked with Engineering using SQL server.

October 1997 Hewlett-Packard Company

To October 1999 San Diego, CA

SOFTWARE/FIRMWARE TEST ENGINEER

. Human Factors, User Center Analysis, Usability Testing,

Focus groups, Use Case scenarios, Out of Box Experience

designed for client based software as well as UI and

embedded device design verification. Results used to

alert Marketing of path forward.

. Beta Site Testing for MS Picture It Express results from

the formal testing to verify product entry into the

market place.

. Managed defects in DevTrack, DOORS and Access Database

during the product life cycle. Documented defects

found, engaged Marketing and Engineering teams for

resolution of defects.

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