Cuyahoga Falls, OH 44221 abmrys@r.postjobfree.com
ERRIN R. OWENS
Objective Obtaining a respective position as a marketing personnel in various fields of marketing as well as sales.
Qualifications
• Results driven solutions oriented leader
• Demonstrated success in sales and marketing via customer/vendor relationship management, with ability to quickly build
genuine rapport and secure accounts.
• Trained in Microsoft Word, Excel, PowerPoint and, Outlook Express
Education 2 002-2006 University of Arkansas Pine Bluff P ine Bluff, AR.
B .S. Business Administration/Marketing
Athletic Scholarship for Women’s Golf
3/2010-Present Kelly Services Stow, OH.
Allstate Insurance, Auto Endorsement
• Protect the company’s bottom line by identifying loss in the Allstate book of business
Work Experience 2007-2010 E nterprise Rent A Car A kron, OH.
Management Trainee
• Maintained excellent service by providing customers with the most valuable product, assistance and support in a uniquely
warm and caring manner.
• Assisted in increasing fleet growth by identifying and analyzing market needs; having the professionalism, valued product
and dynamic customer service to supply those needs.
• Supervised store operations during managers absence.
• Analyzed customer service score by using the Enterprise, Service, Quality, Index and developing how to improve on that
score on month to month bases.
• Responsible for implementing promotional sales program for more weekend business.
• Improved on accounts relationships and was able to establish and gain more day to day business.
• Also helped with interviewing and contributing in selected decision.
7 /2007-8/2007 Time Warner Cable A kron, OH.
Marketing Assistance/temp
• Provided support to the marketing team.
• Assisted in editing web sites that coordinated with correct channels.
• Responsible for entering the correct data for the Time Warner website for their channel lineup.
1/2007-2/2007 Teleperformance /Cox Cable A kron, OH.
Tech Support
• Answered inbound calls in support of customer needs.
• Conveyed in a reassuring manner step by step instructions to resolve their cable issues.
1998-2006 P ortage Country Club A kron, OH.
Caddie/ Bag room Staff
• Seasonal job assisted members on the golf course as well as in the club house.