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Customer Service Project

Newtown, Pennsylvania, 18940, United States
May 24, 2010

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Brian P. Higgins

** ******* ****

Newtown, PA ***40

(C) 215-***-****

Career Objective:

A quantitative analyst position with the opportunity for further learning

and advancement. As a quantitative analyst I expect to leverage my

experience and training in finance and mathematics along with my extensive

information technology background.


M.S. Financial Engineering, Stevens Institute of Technology, Hoboken, NJ

(expected completion, 2011)

M.B.A. Finance, LaSalle University, Philadelphia, PA (August, 2005)

M.S. Computer Science, Saint Joseph's University, Philadelphia, PA (May,


B.S. Computer Science, Mathematics minor, Saint Joseph's University,

Philadelphia, PA (May, 1986)

Candidate, CFA Level 1 Exam (currently pursuing)

Professional Experience:

Quantitative Analyst/Developer, Senior Web Developer March, 1998 -


Lincoln Financial Group, Philadelphia, PA

Summary: Designed and developed quantitative programs for financial

instrument pricing, statistic gathering, and market simulation.

Performed as a team leader and team member for numerous projects

developing a Java web based retirement asset management system.

Developed features including balancing portfolios, rebalancing,

investment elections, transfers, loan processing, portfolio analysis,

statement storage and retrieval, enrollment, reporting, fee

calculation, and security. Developed a web based reporting application

in Java for the Broker Operations department.


Quantitative Analysis and Development

. Designed and developed programs in Java, C++, R, and Matlab for

valuing options using Black-Scholes, valuing interest rate

derivatives, calculating and monitoring Greeks statistics and VaR,

backtesting trading strategies, and simulating market conditions

using Monte Carlo techniques.

Web Development

. Developed a retirement web system which provided a 70 percent cost

savings for the company over the previous mainframe based system.

. Performed as Philadelphia based technical lead on a multi-location

project implementing a service oriented architecture (SOA) for

enrollment functionality. This software increased the efficiency of

the retirement system by 25 percent by eliminating duplication.

. Converted the Java code base from the JRun web server and Sybase

database platforms to WebSphere and SQL Server. Implementation of

this project created corporate cost savings of several million

dollars by consolidating the web and database servers onto single

corporate standard platforms.

. Achieved 75 percent improvement in process efficiency by

implementing the Broker Operations reporting application, optimizing

and standardizing user queries.

. Worked with project management team to deliver projects on schedule

using the software development lifecycle.

Technical Skills: UNIX, Core Java, C++, R, Matlab, JavaScript, AJAX,


SOA, SQL Server, Sybase, Eclipse, WebSphere RAD, SVN, Word, Excel,


Team Leader and Member of Technical Staff January, 1994 -

March, 1998

Bell Atlantic (Verizon), Philadelphia, PA

Summary: Performed as a team leader and team member in developing and

maintaining the Sales Service Negotiation System (SSNS), a major

project used nationwide throughout the company to initiate and

maintain residential customer phone service accounts, suggest product

packages, and sell optional services to customers. This application

was developed in C, C++, and SQL using UNIX, Sybase, and X Windows.

Also developed in Java and HTML a web based version of the SSNS



. Developed major portions of the SSNS application which made the

phone service registration process 45 percent faster and created

major cost savings and sales opportunities for the company.

. Performed as a team leader for a group of 5 programmers to deliver

the Basic Services, Calling Cards, Billing Options sections of the C

code of the SSNS system on time with minimal defects.

. Performed as a team member in developing in C a major portion of the

SSNS application called Optional Services.

. Used Object Oriented analysis to redesign the Billing Options SSNS

code using C++. Created reusable code libraries which contributed

to software development efficiency in the department.

. Developed in Java a web-based version of the SSNS application which

created a cost savings for the company by reducing the need for

customer service representatives.

. Worked with project management team to deliver projects on schedule

using the software development lifecycle.

Technical Skills: C, C++, Java, UNIX, HTML, X Windows, SQL, Sybase

Senior Programmer/Analyst - Trading Systems October, 1989 -

December, 1993

Philadelphia Stock Exchange, Philadelphia, PA

Summary: Performed as a team leader and team member for numerous

projects developing trading systems for the equity and options trading

floors at the exchange. These systems were developed in C, handled

order flow, and processed trades and quotes.


. Developed an options quoting system utilizing the Black-Scholes

pricing model, C, and SQL.

. Developed an equity floor trading system which increased order

processing capacity tenfold, brought new utilities to the floor, and

created new, more profitable trading opportunities.

. Developed these trading systems using multithreaded processes and

socket-based interprocess communication. Also coded performance

enhancements to increase speed.

. Used C and SQL to develop an order book application which tracked

security positions for the trader, alerted the trader of potential

executions, automatically matched and filled orders, and executed

block trades.

. Developed with C and X Windows a customizable ticker and market

broadcast monitor application to track real time information for


. Performed as team lead in developing an ASCII based trading terminal

with basic trading, quoting, and stock monitoring functionality. The

trading terminal application was developed using C and UNIX and

provided the exchange with a 75 percent cost savings per seat.

. Worked with project management team to deliver projects on schedule

using the software development lifecycle.

Technical Skills: C, UNIX, SQL, Threads, Sockets, Borland Interbase,

X Windows, Word, Excel, PowerPoint, and performance tuning to speed


Member of Technical Staff March, 1988 - October,


TeleSciences C.O. Systems, Moorestown, NJ


. Performed as a team member to develop using C and UNIX the Call

Screening Module application used in Bell operating company central

offices for call billing.

. Performed as a team member to develop the SEBX Maintenance

Workstation using C and UNIX. This application downloaded and

maintained company software on custom hardware in Bell central


Technical Skills: C and UNIX

Programmer/Analyst June, 1986 - September,


Shared Medical Systems, Malvern, PA

. Performed as a team member in customizing and developing hospital

patient care information systems for numerous hospitals.

Technical Skills Summary:

Quantitative Algorithms: Black-Scholes option pricing, interest rate

option pricing, Greeks statistics,

Monte Carlo simulation, VaR calculation.

Operating System: UNIX - Solaris, AIX

Languages: Core Java, C++, C, R, Matlab, JavaScript, AJAX, HTML, XML,


Technologies: Threads, Sockets, Servlets, JSP, AJAX, EJB, JDBC,


Environments: JRun Web Server, WebSphere Web Server, X Windows

Design: UML, Object Oriented Analysis and Design (OOAD),

Service Oriented Architecture(SOA)

Relational Databases: Microsoft SQL Server, Sybase, Borland Interbase

Productivity Tools: Eclipse, WebSphere RAD, SVN, Microsoft Word, Excel,


Leadership Development: Developing Front-Line Leaders Program

Professional Associations:

CFA Society of Philadelphia - Adjunct Member


Interested in positions in the Philadelphia area, New Jersey, Wilmington,

and New York City.

References: Available upon request

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