Alpana Singh
[pic]
**/*-* *** ********, Strathfield, NSW - 2135, Australia ( Mobile +61 4 0369
9787)HHH
Date of Birth : 07 June 1979
Summary Demonstrated achiever with exceptional knowledge of IT System
Analysis and Programming across the globe.
Skilled at learning new concepts quickly, working well under
pressure, and communicating ideas clearly and effectively.
Extensive Information Technology training, including
knowledge of multiple networking environments and business
software packages.
Flexible and willing to go the extra mile for success of my
team.
Education Class X - CBSE Board - St Paul's School, Gwalior,
India (83%) 1995
Class XII - MP Board -Hajareshwar School, Gwalior, 1997
India (82%)
Bachelor of Engineering in Computer Science (74%) 2001
MITS, Rajiv Gandhi University, Bhopal, India
Certifications Sun Certified Java Programmer (95%) - Sun
Microsystems Inc., U.S.A. 2005
Software Quality Testing - SQTL, India
2008
Career History & Accomplishments
System Support Analyst, Macquarie Technology June 2008
Services (Macquarie Bank) Australia. - Current
Create and maintain periodic and ad-hoc reports Date
across all areas of the business, and provide data
for the analysis of the business performance
Maintain and develop enhancements for current
systems such as the WMS, Oracle and other internal
systems
Develop new systems and tools, and enhance existing
ones, in order to improve the operational
efficiency and accuracy of the business
Monitor and maintain the integrity of the data
within all systems within the business and provide
resolution to data-related issues
Monitor and maintain the integrity of the data
within all systems within the business and provide
resolution to data-related issues
Manage and participate in IT projects within the
business
Provide consultation over general or specific
IT-related issues within the business
Provide and manage general in-office IT support
Liaise with Macquarie ISD in relation to bank-wide
IT issues such as network and email access, and
general business infrastructure needs
Requirement Gathering, Design, Development and
Testing of Applications related to warehouse
management systems.
Auditing of business management processes.
Database and Reporting Administrator, Unilever UK Oct
To manage and update AMP's & OPSO evaluator data 2006-May
To ensure complete integrity of data in the above 2007
systems
To create and produce standard and ad hoc reports &
basic analysis of Promotional Evaluation
information in OPSO evaluator
Work with CM Finance and CM teams to ensure all
base data in AMP's & OPSO is correct.
Work with CM Finance and IT to ensure swift
resolution of user and systems issues
Make any development changes required in OPSO
evaluator
Manage any repackaging, testing and maintenance
projects for above systems.
Ensure all personnel are trained and supported in
their use of the above systems
Maintain training documentation and user guides
relating to both promotional evaluation systems and
processes
Liaise with trading execs/AFMS and BGFinance
Provide consultation on Customer Management Systems
& data, Reporting requirements, system information
input and system interface issues.
Database Developer, Equal Brighton And Hove Aug
,Brighton & Hove Council - UK 2006-Oct
Gathering requirements to design and develop 2006
databases from scratch in MS Access.
Design reports and build front-end screens in
Visual basic.
Creating Quarterly reports in Access and formatting
it in excel using VBA depending on the customer
requirements.
Data Analysis
IT Support Analyst, Allied International Credit Jun
Corporation, Phoenix - AZ (USA) 2005-Feb
Gather and analyze the business requirements of 2006
Allied International Credit Corporation (AIC) for
streamlining their business operations.
Design, development, testing and deployment of
software applications. (Java, IIS Server, ASP, MS
Access, Visual Basic, Excel, AS400, Query 400)
Awarded the top Fresher worker award at the AIC
Corporation for all five branch locations across
the world.
Provide IT Support to other branches of the
company(installing hardware and software)
Business System Analyst and DB Administrator, Apr 2003-
Connecticut Department of Environment Protection, Mar 2004
Hartford - CT(USA)
Analyze and map (MS Visio) the business process of
Connecticut Department of Environment Protection
(DEP).
Gather requirements for developing a central
database application for the various activities
within the department. (MS Access, Visual Basic)
Develop the central Backend Database from scratch
and develop the Visual Basic front-end for the
various divisions of the DEP.
Define and implement the various interfaces,
back-up and recovery systems for the central
database.
Lecturer, Government Women Polytechnic College, Oct 2001
Gwalior - India -Feb 2002
Delivered lectures on Object Oriented computed
languages: C and C++, Computer basics and
internals.
Conduct monthly and yearly tests and evaluations.
Lecturer, Sophia College, Gwalior - India Jul 2001-
Delivered lectures on Computer Operating Systems, Oct 2001
Microsoft Office and Advanced Mathematics.
Conduct monthly and yearly tests and evaluations.
Skills
Programming Language: Java 2, Servlets, JDBC, JSP, EJB, HTML,VBA, Query 400,
ASP.NET, XSLT, Visual Basic.
Databases: MS Access, SQL Server 2005, Oracle 10i
Operating Systems: Windows NT, Windows 98, 2000, XP, AS400
IDE : NetBeans, MS Visual Studio 2003
Server : Tomcat, Weblogic, IIS Server
Tools: Microsoft Office Suite, Microsoft Visio, Oracle Sales Analyzer, SAP
R3, Toad, WinRunner, QTP, Oracle Discoverer, Crystal Report
Testing : Test Strategy & Plan creation, Test Case creation and execution.
Memberships & Affiliations
1. MP Government Merit Certificate for securing high position
in Higher Secondary School in 1997.
2. MITS Scholarship from Fall 1998-Spring 2001 for
undergraduate education
3. Ranked 1st in Computer Engineering Dept. 1998
4. Member of Cultural Committee of Madhav Institute of
Technology and Science, India
5. Coordinator of college function in 1999
6. Member of Rotary Club
Vendor Trainings
1. Java 2 Enterprise Edition using Weblogic Server - Sep 2007
(karROX Technologies Ltd.)
2. Advanced Java Programming - Sep 2007 (karROX Technologies
Ltd.)
3. Software Quality Testing - May 2008 (SQTL)
4. Demystifying ISO 9001 - Jul 2009 (SAI Global)
5. BSB51607 Diploma of Quality Auditing - Sep 2009 (SAI
Global)
6. RABQSA-AU Management Systems Auditing - Sep 2009 (SAI
Global)
7. Project Management - March 2010 (AIPM)