Training Manager

CYNTHIA T. IKER

**** ******* ***

West Hills, CA 91307

818-***-****/Phone

818-***-****/Mobile

Skills:

Computer Based Training MS Frontpage

Adult Learning Theory CSS

Teaching Experience Flash

ADDIE model training Photoshop

MS Word HTML/XML

MS Excel In-service Training

MS PowerPoint Curriculum Development

Employment Experience:

Small Business Computer System/Web Design/Development (1997 - Present)

. Design, develop, market and maintain web sites for small/medium

businesses.

. Implement and customize small business software systems.

. Train business owners/employees in business software procedures.

. Provide training and refresher materials.

. Sites utilize HTML, JavaScript, CSS, Macromedia Flash, etc.

. Design graphics using Adobe PhotoShop and Flash.

. Projects include: www.aquatecturepools.com; www.baby-

anownersmanual.com; www.suelane.com ; www.csmithpianostudio.com;

http://www.aboriginalmedia.net/aboriginalmedia.

.

Training Consultant (1992 - 1997)

. Develop computer based training materials for Hogan programmers in

banks worldwide.

. Created instructor-led curriculum and supporting training guides.

. Materials are presented live in classroom settings with hands on

instruction.

. HTML training materials presented on CD-ROM for "Just-in-Time"

training.

(MORE)

Iker/2

Contract Programmer, Security Pacific Bank, Glendale, California (1992)

. As part of ATM conversion team for Host Application Systems,

developed, unit tested and system tested IMS programs as part of ATM

conversion team.

. Acted in Coordinator capacity for multiple mock conversions involving

all work groups.

. Activities included analyzing business requirements, analyzing

technical requirements, planning mock conversion and creating detailed

mock conversion plan for all above areas as well as actually running

the mock conversion.

Section Manager, Great Western Bank, Chatsworth, California (1990-1991)

. Managed a team of 10 programmer/analysts.

. Responsible for development and maintenance of Customer Information

System.

. Responsible for all CIS conversions for new acquisitions.

. Successfully completed largest Great Western conversion of Centrust

acquisition accurately and on time.

Additional Work Experience:

. Mainframe programmer/analyst (1984 - 1990)

. Music Educator (1977 - 1984)

. Developed district-wide curriculum and provided in-service training

EDUCATION:

Post Bachelor work for Certificate of Computer Science, Wayne State

University, Detroit, Michigan

Bachelor of Science, Music Education, University of Minnesota, Minneapolis,

Minnesota

[pic]

Contact this candidate