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Sales Customer Service

Location:
7095, United States
Posted:
May 24, 2010

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MELANIE TANKO

Woodbridge, NJ *****

(917) ***-****

abmrve@r.postjobfree.com

EXECUTIVE ASSISTANT

SKILLS & PROFICIENCES

. MS Excel, Word & PowerPoint

. Presentations

. Planning & Scheduling

. Event and meeting coordination

. Written Communication

. Internet Research

. Telephone Reception

. Purchasing

. Customer Service

. Proficient in MS Office Suite, and Adobe Acrobat, Colour Matter (CAD),

Axapta, Crystal Reports, Island Pacific, AS400, Arthur Planning, MMS

allocation, SAP.

WORK HISTORY

Zebra Pen Corporation

Executive Administrative Assistant

September 2006 -December 2009

. Handles calls and promptly forwards them to appropriate person among

50+ employees.

. Responsible for scheduling meetings for all employees; escorts

visitors to staff members' offices, along with provides hospitality

service arrangements as requested by staff.

. Compose and distribute inter-departmental memorandums (e-mail,

documentary and voice) ensuring timely delivery and receipt of

important information while at the time maintaining confidentiality.

. Prepares and assembles media & sample kits for the marketing and sales

departments.

. Responsible for making domestic and international travel arrangements

for senior-level executives via the Internet.

. Established and maintains electronic records management system for all

incoming and outgoing correspondence.

. Organize, sort and assign mail distribution for all the employees.

. Complete knowledge of supplies, equipments and services ordering and

inventory control.

. Exceptional record maintenance skills.

. Deep ability to compile information and prepare reports.

. Excellent coordinating skills.

. Immense ability to schedule appointments and maintain calendars.

. Strong ability to compose and edit already written materials

Nautica Retail/VF Corp

Merchandise Planner

October 2003 - September 2006

. Supervised two store analysts

. Manage store inventory levels to maximize sales, as well as providing

analysis to support the business needs and to affect future purchases

. Develop pricing strategy and margin points for line

. Analyzed when to reorder basic styles and their comparison to fashion

styles

. Analyze the POS reports to identify sales opportunities and product

line growth

. Develop new style introductions to the target market considering

pricing strategies, product features signage and advertising

. Generate a monthly sales trend report by various criteria, as well as

maintain several projection reports for men's dept.

. Develop store groups, size analysis and new merchandise flow calendar

for beginning of each new season based on climate, square footage and

sales volume

. Weekly communication with store and area managers about store stock

levels and product mix

. Determine business trends due to holiday shifts, store promotional

calendar, and forecasting for seasonal merchandise

. Coordinated departmental visits to various country wide store

locations for market analysis and comparison shopping.

J. Crew

Merchandise Planner, Men's & Accessories

August 2001- September 2003

. Supervised two store analysts, as well as one associate planner for

Accessories

. Developed plans from class level up to total division that meet the

division's financial budget and the Buyer's gross margin objectives

. Develop pricing strategy and margin points for line

. Help control departmental open-to-buy

. Developed the start of cross-dock purchase orders for the Factory

department

. Visit stores nationwide to analyze their inventory and product

positioning

. Maintained ecommerce sales and category mixes for accuracy

Senior Store Analyst, Women's & Accessories

July 2001 - August 2001

. Analyzed sales and distribute to store by style, color, and size for

all of women's and accessory merchandise

. Build and maintain models for basic items using automatic

replenishment

. Forecast the sales trends based on history and current trends

. Monitor open-to-ship by class for each store to determine additional

store needs

. Worked with production and DC to ensure timely receipt of goods

. Executed markdowns and seasonal sales

Coordinator, Mail order, Internet & Retail Division

May 1998 - July 2001

. Managed team of three to meet departmental deadlines

. Worked with Buyers on entering purchase orders

. Worked with production and DC on all Quality Control issues

. Organized all catalog style setups

. Proofread and corrected all final drafts of mail-order catalogs and

internet live sales

. Entered in all style information into the SAP system, such as color,

size and description

. Help execute the implementation of SAP system

. Arranged for departmental training and on location trips to varies

sites

EDUCATION

Fashion Institute of Technology, State University of New York

Bachelor of Science in Fashion Marketing and Management

Specialization in Merchandising

*References available upon request.



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