Sales Customer Service
Resume:
MELANIE TANKO
Woodbridge, NJ *****
******@***.***
EXECUTIVE ASSISTANT
SKILLS & PROFICIENCES
. MS Excel, Word & PowerPoint
. Presentations
. Planning & Scheduling
. Event and meeting coordination
. Written Communication
. Internet Research
. Telephone Reception
. Purchasing
. Customer Service
. Proficient in MS Office Suite, and Adobe Acrobat, Colour Matter (CAD),
Axapta, Crystal Reports, Island Pacific, AS400, Arthur Planning, MMS
allocation, SAP.
WORK HISTORY
Zebra Pen Corporation
Executive Administrative Assistant
September 2006 -December 2009
. Handles calls and promptly forwards them to appropriate person among
50+ employees.
. Responsible for scheduling meetings for all employees; escorts
visitors to staff members' offices, along with provides hospitality
service arrangements as requested by staff.
. Compose and distribute inter-departmental memorandums (e-mail,
documentary and voice) ensuring timely delivery and receipt of
important information while at the time maintaining confidentiality.
. Prepares and assembles media & sample kits for the marketing and sales
departments.
. Responsible for making domestic and international travel arrangements
for senior-level executives via the Internet.
. Established and maintains electronic records management system for all
incoming and outgoing correspondence.
. Organize, sort and assign mail distribution for all the employees.
. Complete knowledge of supplies, equipments and services ordering and
inventory control.
. Exceptional record maintenance skills.
. Deep ability to compile information and prepare reports.
. Excellent coordinating skills.
. Immense ability to schedule appointments and maintain calendars.
. Strong ability to compose and edit already written materials
Nautica Retail/VF Corp
Merchandise Planner
October 2003 - September 2006
. Supervised two store analysts
. Manage store inventory levels to maximize sales, as well as providing
analysis to support the business needs and to affect future purchases
. Develop pricing strategy and margin points for line
. Analyzed when to reorder basic styles and their comparison to fashion
styles
. Analyze the POS reports to identify sales opportunities and product
line growth
. Develop new style introductions to the target market considering
pricing strategies, product features signage and advertising
. Generate a monthly sales trend report by various criteria, as well as
maintain several projection reports for men's dept.
. Develop store groups, size analysis and new merchandise flow calendar
for beginning of each new season based on climate, square footage and
sales volume
. Weekly communication with store and area managers about store stock
levels and product mix
. Determine business trends due to holiday shifts, store promotional
calendar, and forecasting for seasonal merchandise
. Coordinated departmental visits to various country wide store
locations for market analysis and comparison shopping.
J. Crew
Merchandise Planner, Men's & Accessories
August 2001- September 2003
. Supervised two store analysts, as well as one associate planner for
Accessories
. Developed plans from class level up to total division that meet the
division's financial budget and the Buyer's gross margin objectives
. Develop pricing strategy and margin points for line
. Help control departmental open-to-buy
. Developed the start of cross-dock purchase orders for the Factory
department
. Visit stores nationwide to analyze their inventory and product
positioning
. Maintained ecommerce sales and category mixes for accuracy
Senior Store Analyst, Women's & Accessories
July 2001 - August 2001
. Analyzed sales and distribute to store by style, color, and size for
all of women's and accessory merchandise
. Build and maintain models for basic items using automatic
replenishment
. Forecast the sales trends based on history and current trends
. Monitor open-to-ship by class for each store to determine additional
store needs
. Worked with production and DC to ensure timely receipt of goods
. Executed markdowns and seasonal sales
Coordinator, Mail order, Internet & Retail Division
May 1998 - July 2001
. Managed team of three to meet departmental deadlines
. Worked with Buyers on entering purchase orders
. Worked with production and DC on all Quality Control issues
. Organized all catalog style setups
. Proofread and corrected all final drafts of mail-order catalogs and
internet live sales
. Entered in all style information into the SAP system, such as color,
size and description
. Help execute the implementation of SAP system
. Arranged for departmental training and on location trips to varies
sites
EDUCATION
Fashion Institute of Technology, State University of New York
Bachelor of Science in Fashion Marketing and Management
Specialization in Merchandising
*References available upon request.
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