Project Manager Management

Veronica Wasylink-Notta

***** ********* ***** . *******, ** 20147

Mobile 703-***-**** . ******@*******.***

SUMMARY OF EXPERIENCE

Accomplished manager with a strong portfolio of successes in consulting and

learning and development to help organizations improve productivity,

performance, efficiency, and implement change. Combined experience with

instructional systems design and project management to develop business

solutions for both commercial and government clients on small and large

contracts.

Program & Project Management . Instructional Design . eLearning . Learning

Management Systems (LMS) . Facilitation . Organizational Development .

Change Management . Analysis . Problem Solving . Risk Management

PROFESSIONAL EXPERIENCE

Serco Inc (formerly SI International, Inc.), Rockville, MD 2008 -

Present

Sr. Project Manager

Responsible for working with a variety of government DoD agencies to

include the National Security Personnel System (NSPS) and Defense

Civilian Intelligence Personnel System (DCIPS) on projects such as

creating performance support tools, developing web sites, developing web-

based training, conducting post-training evaluation, and conducting

training needs analysis. Other responsibilities include:

. Business Development: responsible for 10% organic growth within

accounts. Surpassed goal and achieved revenue of 25-50% on varying

accounts.

. Proposal Development: Responsible for defining, scoping, and pricing

new work associated within accounts via the OPM Management Plan.

. Financial management: responsible for maintain financial reports

detailing monthly revenue, cost, profit, and forecasting within

accounts.

. Client Management: responsible for the overall client satisfaction,

managing expectations, and defining needs.

. Project Management: responsible for ensuring project deliverables are

on-time, with-in budget, and with-in scope

. Staff Management: responsible for managing project members as well as

supervisory responsibility for other team members.

Huthwaite, Inc, Sterling, VA . 2007 - 2008

Director, Client Services

Responsible for the guidance, professional development, and day-to-day

management of Huthwaite's Project Managers to ensure external and

internal client needs are met. Other responsibilities include:

. Development of repeatable and scalable processes to improve

performance, increase productivity, and build efficiency.

. Cultivation of relationships to ensure communication is direct, open,

and collaborative.

. Leadership to the project team in the areas of communication, decision

making, and risk mitigation.

. Implementation of best practices to grow and develop project management

expertise and core competencies.

SkillSoft Corporation, Nashua, NH . 2001 - 2007

Sr. Program Manager

Worked with clients to help them meet the educational and professional

development needs of staff through the implementation of an e-Learning

philosophy. Responsibilities included maintaining day-to-day

communication with senior client management to understand the educational

needs of and solutions for clients and serve as a point of contact for

clients to the SkillPort (SP) implementation team. Other

responsibilities included:

. Consulting, management, and administration of the SkillPort Learning

Management System (LMS).

. Consulting in the Leadership and Management area to help define an e-

learning strategy and develop a blended learning solution.

. Consulting on custom content development and deployment.

. Management/coordination of the division's required Certification

Program.

. Planning, marketing, and implementation of SkillSoft service offerings.

American Management Systems, Inc (AMS), Fairfax, VA . 2000 - 2001

Project Manager

Developed a Training Strategy and Design Document for a major

telecommunications company to recommend the best approach for training

staff on changes in policies/procedures and a new software system.

Responsible for managing a variety of internal eLearning projects to

include high level planning, budgeting, scheduling, scope, and

coordination of project tasks, quality, and risk management.

Electronic Learning Facilitators, Inc (ELF), Bethesda, MD . 1994 - 2000

Operations/Project Manager

As Operations Manager responsible for the leadership, mentoring,

troubleshooting and problem solving throughout the department and day-to-

day management of Project Managers. Key role in the initial planning and

budgeting of new projects. Other responsibilities included process

improvement, change management efforts, professional development of

staff, supervising project staffing, quality assurance, employee

retention and professional development, and cost benefit analysis.

As Project Manager, responsible for managing a variety of projects for

government and commercial clients geared toward performance improvement,

soft and technical skills training, and change management efforts.

Responsibilities included supervising team members, coordinating project

tasks, communicating with clients, budgeting, scheduling, scope

management, and ensuring quality.

Other positions held:

. Science Applications International Corporation (SAIC), McLean, VA .

1993 -1994 . Senior Instructional Designer

. The Learning Group Corporation (TLG), Rockville, MD . 1992 - 1993 .Task

Manager/Instructional Designer

. Applied Science Associates (ASA), Tysons Corner, VA . 1990-1992 .

Instructional Designer

. Meta Media, Germantown, MD . 1988-1990 . Instructional Designer

EDUCATION

. M.S., Applied Behavioral Science, Johns Hopkins University

. B.S., Communications/Training and Development, Indiana University

of Pennsylvania

Contact this candidate