Human Resources Manager
Resume:
Michele Stanford White
****************@*****.***
Summary of qualifications
Strong HR Generalist/Recruiting skills and experience
Strong A/P, AR, and Payroll Finance experience
Proven success in Administrative, HR, and Office Management. Intermediate
software skills including (but not limited to): Word, Excel, Publisher,
PowerPoint, Outlook, QuickBooks, Quicken, PeopleSoft, ADP PC Pro, ADP
Expert, Crunchtime, POSI, Net Chef, and ICE
Work experience
Fresh Food Concepts, Needham, MA
January 2007 to November 2008
Human Resources & Payroll Manager
. Provided complete HR and Payroll Administration for Corporate office
and
15 corporate restaurants including heavy Worker's Comp
Administration and
Training
. Analyzed a variety of payroll reports to give recommendations for
budgetary purposes including variance reports, GL's, distribution
reports, and turnover reports
. Negotiated benefit plans that meet specifically with MA Health Reform
while
administering cost vs. value to our end users
. Travelled cross country to assist in new franchise openings and assist
in specific recruiting endeavors/job fairs
. Provided staffing at all levels for restaurants and Corporate Office
. Supervised Marketing and Administration staff
Custom Publishing Group, Inc., Boston, MA
January 2002 - December 2006
Human Resources Director
. Managed all Human Resource functions including recruitment,
compensation, and benefits. Implemented reporting procedures that
tracked the cost of recruitment, employee cost, and cost of
terminations
. Designed and monitored a HRIS system and a Payroll system
. Designed employee reward and recognition programs/events
. Supervised Administrative and Accounting staff
. Managed in-house and external training
. Managed and oversaw the H1-B visa and security clearance process for
International staff
. Acted as the Affirmative Action and Security Clearance Officer for
government
contracts
. Conducted a yearly performance review process for all staff employees
while
making recommendations to Senior Management regarding increases and
promotions
. Counseled employees on performance, behavior, attendance, and career
initiatives
. Analyzed and managed existing benefits to determine areas for
improvement,
cost effectiveness, and compliance including health/welfare,
ancillary, Cobra,
Section 125, Section 132, and 401k plans. Coordinated efforts with
Senior Executive Team to implement an enhanced 401k plan
. Wrote and implemented new policy and procedure
. Organized and implemented Core Organizational development strategies
Lifespan, Providence, RI & Boston, MA
1998 - 2002
Business Manager - Behavioral Medicine, (2000 - 2002)
. Managed a nine person support staff and 4 person medtech team as well
as oversaw the daily operation of a Behavioral Medicine Outpatient
office
. Oversaw and coordinated a major move from the Hospital to an offsite
location including working daily with architects and construction
teams. Worked directly with protocols and procedures relating to the
Department of Health to ensure occupancy. Created infrastructure and
service lines that previously did not exist
. Worked one on one with patients to resolve billing, insurance, and
patient care issues
. Created and implemented policies and billing practices to increase
clinical revenue while assisting staff clinicians in meeting their
targeted revenue goals
. Prepared month end reports, managed department budgets
. Supervised electronic submission of claims by billing personnel,
verified payment amounts. Conducted claim audits for Commercial
Insurance and Medicaid/Medicare
Senior Administrative Secretary, (1998 - 2000)
Analyzed monthly budgets and provided explanations for deviations from
the budget in a monthly variance report
Cut Purchase orders, requisitions, and monitored exception reports for
the purchasing staff
Compiled monthly reports that tracked departmental productivity,
departmental cost center activity, and vendor activity/changes
Coordinated and oversaw all personnel related changes and additions
including weekly payroll, performance evaluations, recruiting, and the
maintenance of a personnel database/files
Governor Bradford Inn, Edgartown, MA
1995-1997
Manager/Innkeeper
Acted in a management capacity for a sixteen room inn on Martha's
Vineyard
Made all marketing, advertising, payroll, staffing, purchasing, and
management decisions for the inn's daily and long term operation
Shawmut Bank, NA, Boston, MA
1990-1995
Junior Recruiter/Administrative Assistant
Provided the Administrative support and junior level recruiting for four
Boston-based personnel recruiters
Researched and composed several new policies and procedures for an
employee handbook and a policy manual
Education
Lesley College, Cambridge, MA
1998 completed 16 credits toward MFA, Human Resources Management
Johnson and Wales University, Providence, RI
1990 Bachelor of Science, Marketing
1989 Associate of Science, Retail Management
Community College of RI, Lincoln, RI
1988 Associate of Science, Advertising
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