Customer Service Electrical

A nd rew Cla r k

*** ****** ******** ********, ** 30907 706-***-**** ***************@*****.***

OB J E C T I V E

E lectrical and Instrumentation position allowing for parlay of demonstrated organization, customer service,

communication and management skills proven by 10 years of successful, qualified employment.

P ROF I LE

Motivated, Knowledgeable, skillful backed up with many training certificates and a successful

10 year track record of reliable and qualified work ethics. Talent for quickly mastering technology – recently completed 2008 Nec code

certificate course and the NCCER electrical qualification test. Diplomatic and tactful with professionals and non professionals at all

levels. Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely work with minimal

disruptions.

Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily

transcend cultural differences. Thrive in deadline driven environments. Excellent team building skills.

Skills Summa r y

Project Management Computer Savvy Print Reading

Report Preparation Customer Service Field engineering work

Written Correspondence Scheduling PLC Troubleshooting

General Office Skills Control Work Knowledge of Code

P ROFESSIONAL E XPER I E NCE

COMMUNICATION: REPORTS/TRAINING /TECHNOLOGY

Author professional correspondence to customers and vendors.

Design and deliver series of classes for apprentices and young helpers, providing troubleshooting counseling and educating employees on proper

techniques to avoid injury.

Reporting and corresponding paperwork and work orders to clients and vendors.

Rapidly learn and master varied concepts of code, technological changes and industry platforms.

CUSTOMER SERVICE/MANAGING /PROBLEM SOLVING

Oversee Field operations and provide impeccable work presentation.

Develop and implement new protocols for safety.

Highly skilled in problem solving and troubleshooting technical and electrical issues.

Displays strong work ethic and exceptional technique with job duties.

Very personable with personnel, customers, and vendors.

Managing crew with expert advice and knowledge on technical issues.

DETAIL MASTERY & ORGANIZATION

Manage all aspects of day to day operations as Forman and Leadman on the jobsite

Facility upgrade/maintenance. Compliance with all safety regulations and sop.

Personnel scheduling for busy shutdowns and new production projects. Supervision of a total of 10 qualified Electricians.

Finances: accounts payable/receivable, invoicing, billing, budgeting.

E M P LOY M EN T H IS TORY

BIS FRU CON – Augusta P&G site, Augusta, GA

Lead E&I Tech, 2006 to Present

GREGORY ELECTRIC – Aiken, SC

Electrician, May 2006 to September 2006

AUSTIN INDUSTRIAL MAINTENANCE – Augusta, GA, Kimberly Clark, Jackson, SC

Electrician, 2005 to 2006

DRESSEL ELECTRICAL CONTRACTING – Augusta, GA

Forman/Lead man/Electrician, 2000 to 2005

ED UCAT IO N

2008 CODE TRAINING CERTIFIED CPR AND FIRST AID CERTIFIED

DEPT. OF LABOR ELECTRICAL APPRENTICSHIP CERTIFIED o CADWELD CERTIFIED

ROPE RESCUE AND CONFINED SPACE CERTIFIED o FIBER OPTIC CERTIFIED

MANAGEMENT BUILDER CERTIFIED o HEAVY EQUIPMENT CERTIFIED

ELECTICAL AND INSTRUMENTATION TRAINING CERTIFIED o NCCER QUALIFIED JOURNEYMAN

PLC AND CONTROL TROUBLESHOOTING CERTIFIED

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