Manager Engineer

Altaaf Dawoodjee 310-***-****

**** ****** ******, *******, ** 90630

*********@*****.***

Professional Accomplished IT Manager that is Microsoft Certified, with current

Profile experience in Business Intelligence using MicroStrategy platform.

Extensive experience with both LAN and WAN administration. Seeking an

environment where I can bring my experience of interpreting business

needs and translating them into a stable, cost effective lasting

infrastructure.

MicroStrategy/Business Intelligence Windows NT/2000/XP/Vista/2003

Trend Micro Antivirus/McAfee EPO

Active Directory, DHCP, DNS, TCP/IP Virtualization (VMware, Virtual PC)

MS Exchange/Lotus Domino BES/Blackberry and PDA Support

MS Office (97-2007) SQL Server (2000/2005)

BackupExec/Tivoli Backup

Professional Robeks Corporation, Manhattan Beach, CA.

Experience September 2008 - Present

Information Technology Manager

Manage Technology Team and make sure they have all the tools necessary

to be successful

Manage all aspects of Corporate IT Infrastructure by developing and

implementing a technology plan with recommendations for specific

technology and support plan.

Manage Active Directory, Group Policy, DHCP, TCP/IP, VPN, firewall,

LAN/WAN support

Full line management duties for teams responsible for data warehousing,

project management, desktop support, web development, business

intelligence, and data quality

Saved company over $50,00 in first year by changing services,

renegotiating contracts and installing new systems

Work with vendors and consultants in a constant search for more

efficient ways to process business data in its transformation path to

strategic business information

Manage backups/restores and set rotation schedule via BackupExec

Maintain and administer email system (Microsoft Exchange)

100% License Compliance with recent Microsoft Audit

Configures, optimizes and maintains MicroStrategy Intelligence Server,

OLAP Services, Report Services and Distribution Services

Partners with business users to understand their analytical needs and

develops analysis models in MicroStrategy to support business

requirements

Consolidate large, complex data and generate reporting and dashboards

for senior management with data that is translatable into action

Moog Aerospace Inc., Chatsworth, CA.

January 2005 - September 2008

Network Engineer

Provided desktop support to over 200 internal users and trained while

providing support.

Responsible for maintaining Active Directory, Novell, Group Policy,

DHCP, TCP/IP, VPN, firewall, LAN/WAN support.

Managed and maintained all servers in environment and installed new

devices as necessary.

Created and maintained local Intranet site.

Create reports via Altiris to track/maintain software.

CA Service Desk to create and track service tickets.

Managed and maintained all network printers and copiers.

Administered e-mail system (Lotus Notes).

Setup and maintain WSUS Server/McAfee EPO Server.

Wrote automated installations via AutoIT for complex CAD softwares.

Supported MPLS Network Infrastructure

Bruce Clay Inc., Simi Valley, CA.

May 2004 - January 2005

Technical Support Analyst

Wrote procedures and documented trouble tickets.

Reviewed SEO html code prior to sending to customers.

Performed backup SEO research (pay-per-click and keyword searches).

Assisted customers via telephone and email on all troubleshooting

issues.

Created and maintained usernames and passwords

Best Buy, Santa Clarita, CA.

September 1998 - November 2000

November 2003 - May 2004

Tech Team Lead (Services Manager)

Managed technical staff ranging from 10-15 employees in Service area.

Upgraded/Troubleshoot computers and minor Audio/Video repair.

Shipped and received units to and from Service Center.

Managed and satisfied all customer issues stemming from Service

Department and Computer Department.

Created weekly schedule for employees in department based on budgets.

Sanjiv Goel M.D. Inc., Thousand Oaks, CA.

(Contract Position, February 2002)

Network Administrator

Setup servers and client workstations on network.

Setup router and switch for internet.

Setup Nuclear imaging device on the network.

Setup Docs Medical Records Software for shared networks.

Installed Print Server, Fax Server and Symantec Firewall.

Installed high volume network scanner and biometric devices.

Setup first office in Los Robles Hospital to go completely paperless for

patient medical charts.

Education

and California State University at Northridge, Northridge, CA

Certificatio 2003

ns Bachelor of Science. Major in Business Administration.

Emphasis in Information Systems

Microsoft Certified Professional (MCP)

2008

MicroStrategy (Multiple Certificates)

2010

Microsoft Certified Systems Engineer (MCSE/MCSA)

Currently Obtaining

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