Hope L. Joyed
**** * ******** *****, ********, SC 29501 abmrm6@r.postjobfree.com (843) 472-
EDUCATION:
Limestone College, Florence, South Carolina 2009-2010
Lake City High School Lake City, South Carolina 1990-1993
Cayen Training-Aiken, Greenville and Lake City
WORK EXPERIENCE:
Bright Futures Learning, Inc, Florence, South Carolina -August 2006-April
2010
Administrative Assistant
. Answering Phones
. Billing Districts in Cayen System
. Monitoring programs
. Calling parents and districts to get contracts signed
. Tracking programs using Excel Spreadsheet
. Planning end of the year celebration
. Trained new employees
. Trained districts and certified teachers on our OMS
. Spreadsheets in Excel
Washington Mutual, Florence, South Carolina - September 2002-August 2006
Property Loss Specialist
. Processing insurance claims
. Monitoring homeowners accounts
. Depositing and withdrawing funds from restricted escrow accounts
. Talking with homeowners, contractors, attorneys, and public adjusters
. Ordering and following up on property inspection requests
. Optimizing customer service
Gittens Chiropractic Clinic, Florence, South Carolina. - October 1998-April
2002
Office Manager
* Accounts payable and receivable an d payroll
* Assisting doctor with patients
* Billing Medicaid and Medicare manual. Billing Blue Cross Blue Shield,
Cigna, etc electronically
* Coding patients for the doctor using Compu Serve.
* Typing correspondence letters to attorneys and insurance companies
* Training new employees
* Making sure cash drawers balance at the end of the day.
* Processed monthly billing reports
* Processed monthly billing reports
Professional Skills:
Microsoft Office
Microsoft Windows
WordPerfect 5.1/6.1
Typing (55+ wpm)
Office Procedures
Telephone Skills
Management Skills
Customer Service Skills