Jaleela Austin abmrje@r.postjobfree.com
*** ******* **** ***** ******** MA 02301 (774)
OBJECTIVE
To obtain an entry-level position within the human resource field which
will allow me to demonstrate my interpersonal, organizational and time
management skills while further enhancing your agency reputation for
excellence.
EDUCATION
Colorado Technical University
Online Degree
Participating in Bachelor Degree for Business Administration
Present
Training Resources of America Incorporated
Brockton, MA.
Comprehensive Integrated Employment Services
Present
> Participating in a program designed to refine job readiness abilities and
enhance skills such as: communication, problem solving and decision-
making enabling for a smooth transition into the workforce.
Colorado Technical University
Online Degree
Associate Degree Business Administration
2007 ~ 2009
Certificate in Business Management
2009
EXPERIECE
Super Stop & Shop
Brockton, MA
Cashier
2006
> Provided excellent customer service ensuring customer satisfaction.
> Managed cash, checks and credit card transactions.
> Sold lottery tickets and cigarettes, accurately cashed checks and made
returns.
Rainbow Apparel Boston, MA
Sales Associate
2006
> Dressed mannequins and designed displays.
> Assisted customers with purchases and returns.
> Maintained security on premises as well as on merchandise.
McDonald's
Roxbury, MA
Cashier / Food Service
2005 ~ 2006
> Prepared food quickly and accurately in a friendly manner.
> Maintained cleanliness of restaurant.
> Managed cash and credit card transactions.
Southern Bell Communications
Waltham, MA
Customer Service Representative
2005
> Performed quality control maintaining customer satisfaction.
> Sold company packages to valued customers.
Friendly's Ice Cream Parlor
Waitress 2004 ~ 2005
> Prepared and served meals and deserts in a timely manner.
> Maintained cleanliness of store.
Wal-Mart Superstore
Brockton, MA
Supervising Customer Care Representative
2004
> Supervised staff of customer care representatives
> Resolved customers concerns including returns, damaged goods and
complaints.