Management Manager

KENNETH M. MILLER

**** *** ******* ******

Simi Valley, CA 93063

805-***-**** cell 805-***-**** home

**********@*********.***

SUMMARY

Proven Program Management and Product Supply Chain expertise that supports

business and financial objectives. Strong track record leading diverse

Telecommunications and Technical Project operations, core business

development, resource control, marketing, and partnerships. Well-developed

communication and problem-solving skills with the ability to adapt to

changing business situations. Thrives in a fast-paced dynamic environment.

PROFESSIONAL EXPERIENCE

CONTRACT ASSIGNMENT Valencia, CA 2009

AlterMedia Company

An established ERP, SRM, and CRM software program developer, manufacturer,

and distributor.

Project Management / Product Development

Quality Assurance, development, design, and technical writing for Studio

Suite software program; a Filemaker Pro based workflow, scheduling, and

asset management application designed for major production studio and post

production services ordering and institution supply purposing.

. Development of functional product specifications and user interface

design.

. Lead Technical Writer for new SS version 9 instruction manual, inclusive

of program module chapter narratives and descriptions. Formatting,

layout, and instructional graphic image application.

. Conducted usability testing, FTP component, and Apple iPhone application

requirement objectives.

. Imparted significant guidance and direction related to market-driven

technical and cost requirements.

. New marketing plan implementation, time critical product definition

initiatives and scope.

CONTRACT ASSIGNMENT Los Angeles, CA 2008 - 2009

GlobeCast / France Telecom

Major Broadcast telecommunications program distribution entity providing

multi-channel International television services and technical delivery

support solutions.

Manager, Broadcast Operations

Department management of World Teleport service order facility securing

efficient and timely product fulfillment requirements. Contributed

technological direction, strategy, and lead operational planning for a

staff of 20. Maintained competitive and productive team environment by

reviewing performance results with both team and company management on a

regular basis.

. Successful project management of new service launches for World TV, NFL

Network HD.

. Creatively aligned product management methods with corporate and

international stakeholder requirements.

CONTRACT ASSIGNMENT Los Angeles, CA 2007 - 2008

Vista Communications Inc.

A twenty-year program content distribution company that markets fiber

resource and program transmission resources. Vista also provides fully

integrated television production technical services management.

Director, West Coast Services

Established an extensive start-up for West Coast expansion of a Florida

based company. Launched accounts, built trust and provided best-of-class

service. Created sales with proven tools to attract new clients.

Successfully managed multiple third party vendor purchasing and procurement

agreements.

. Rendered production design of successful large scale International

corporate meeting events and transmissions.

. Administered and organized multiple service teams at all levels to

expedite critical deadlines.

ASCENT MEDIA COMPANY Burbank, CA 1997 - 2007

Global leader in television broadcast channel - network origination and

product fulfillment services with digital transmission facilities based in

Burbank, Los Angeles, New York, London and Singapore.

Manager, Resource Management, Network Services (2003-2007)

Department Operations Manager, Network Services (1997-2003)

Provisioned fully digital supply chain for the Media & Entertainment

industry, launching new services for content owners such as Hollywood

Studios, advertisers, and emerging video distribution channels with a staff

of 38. Project management of consumer program channels; directed full life

cycle. Executed multiple custom resource scheduling software applications.

Lead creator of standards requirements and technical work order

specification documents. Collaborated with sales management to maintain

alignment with strategic customers needs. Contracted services for major

clients to include: Warner Bros. International, Reelz Channel, Sony

Pictures Television, and NBC Universal International Distribution.

. Streamlined equipment resource allocation, planning, and assignment

producing value-added services for digital satellite and fiber

transmission product technologies.

. Excelled in creating time - critical program material management for

implementation of server based multi-channel networks.

. Retained business in-house by soliciting and administering post

production services ordering for non-linear editing, file transfer, QA,

and multi-format program duplication fulfillment.

. Generated cost efficiencies by expediting timely analysis of fiscal

budget tracking and review.

. Successfully negotiated and managed long-term multiple third - party

vendor technical services leasing and volume purchase partnerships in

excess of $180,000 monthly.

. Enhancement and development of new products through independent planning

and forecast.

TECHNICAL PROGRAMS

MS Office 2007 software proficient. Mac OS X. Advanced in MS Visio, MS

Project, Adobe InDesign, and Adobe Photoshop software. Excels in Xytech,

Studio Suite, and ScheduALL ERM resource and asset management software.

EDUCATION

Columbia University, New York, NY; Undergraduate studies in IT and software

applications

Erie College, Hamburg, NY; Communications Equipment Technology-Associates

Degree

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