Project Manager

SUMI VISWANATHAN

PROFESSIONAL SUMMARY:

. Over 7 years of diversified experience in Software Testing and

Development. Hands on experience in manual and automated testing using

Documentum WDK TEST HARNESS, SOA, QTP, TEST DIRECTOR.

. Expertise in Test plan formulation from Functional Requirement

Documents, Business requirements and Use Case diagrams etc.

. Test Case design considering equivalence partitioning, boundary value

analysis, error guessing etc.

. Expertise in test strategy design for various types of testing - unit

testing, integration testing, functional testing, system testing, UI

testing, security testing, load testing, stress testing, performance

testing, smoke testing etc.

. Knowledge of SCORM (SHARABLE CONTENT OBJECT REFERENCE MODEL),

Documnetum (EMC DOCUMENTUM Content management Platform).

. Involved in Installation Testing, Integration testing, Unit testing,

GUI testing, Regression testing, UAT testing, Stress testing, Load

testing, Performance testing, Functional testing, System testing.

. Expertise in creating the test suite to perform regression testing

across various releases and builds.

. Proficiency in back-end database testing using DQL, Oracle and SQL.

. Extensive experience in implementing QA methodologies, test plans,

test cases, test scenarios and test deliverables.

. Experienced in setting up the test environment by deploying machines,

installing appservers, browsers, deploying the application and

configuring it, installing 3rd party tools etc.

. Submitted reports for Bug-reporting and Bug-tracking using the test

management tool Quality Center, Rational Clear Quest, Bugsy etc

. Thorough knowledge in SQL. Knowledge of Unix Commands and knowledge on

deploying application on Unix, Linux and Solaris.

. Underwent training on content management tool Documentum.

. Expertise in Web based and Client server based applications.

. Excellent communication and interpersonal skills with clear

understanding of business and ability to work as a part of team.

TECHNICAL SKILLS:

Tools: SOA, WDK Test Harness, QTP, WinRunner, Quality Center, Rational

Clear Quest, TestDirector, UML,Toad.

OS: Windows (95,98,2000, NT, XP, Vista), MS-DOS, UNIX, Red hat Linux,

Suse Linux, Sun Solaris, Mac.

Languages: C, C++, Visual Basic 6.0, Java.

Web Technologies: HTML, DHTML,XML

Databases: Oracle, SQL server.

Appservers: Tomcat, Weblogic, Webspere, Jboss, Oracle

Browsers: Internet Explorer, Mozilla Fire Fox,Netscape

Navigator, Safari

Appservers: Tomcat, weblogic, webspere, Jboss, Oracle

Documentum Products: Documentum Digital Asset Manager (DAM), Documentum

Desktop Client, Webtop,DTS, ADTS, MTS, AVTS,

Documentum Content server, Documentum Thumbnail

server, VMWare, Documentum Administrator(DA),

Documentum eRoom, Documentum Query Language(DQL),

DFC, Documentum Content Transformation Services etc.

MS-Tools: Word, Excel, PowerPoint

PROFESSIONAL EXPERIENCE:

AT&T Jan2010 till Present

QA Engineer

Project Title: CSI (Common Service Interface)

Project Profile: CSI is one of the largest most successful SOA

implementations in the world. The goal of CSI is to present a set of

services that directly support the business processes to do business with

AT&T, such that the partners, internal and external, do not need to

understand the particulars of AT&T IT infrastructure in order to conduct

business with us at every level.

Job Responsibilities

. Middleware testing for Service oriented architecture.

. Doing Production validation by running test scripts generated in SOA.

. Automating scripts using SOA.

. Maintaining Automated scripts in CVS.

. Running SOA scripts and generating reports all the ATT interfaces.

. Posting xml requests and validating the responses using Post xml tool.

. Analyzing the results and categorizing the error based on the SOAP

response.

. Verifying the logs through SPLUNK tool.

. Raising defects Using Quality Center

. Maintaining - Defect matrix, Automation status matrix, Versioning and

scope change Matrix etc

. To ensure all back ends are connected successfully and the

transactions between CSI & Backend systems are going through without

any issues.

. Measure and mentor the Quality Assurance.

Environment: JAVA,J2EE, Windows NT/2000, Oracle9i, Rational Clear Quest,

SOA, Quality Center8.2, Toad, Python scripts,

Optima Resources Jan2009 to Dec 2009

QA Lead

Project Title: Procergy support service

Project Profile: Procergy support service is used for redefining healthcare

process improvement by developing a model of the complexity of the problems

- and solutions - required. ProcessProxy solutions create a map to enable

clinicians to evaluate where they are, where they want to be, and most

importantly show them why and how. Convert this map into simple yet

powerful actions that help Physicians reach the end of the individual maze

which is again unique to client's situation.

Job Responsibilities

. Measure and mentor the Quality Assurance methodologies and practices

for the project.

. Conduct meetings with Business Analysts and clients to create the

Functional Design Documents.

. Create Test Schedule.

. Create Test Plan for the New Requirements.

. Work on the Iterative software development modal.

. Automate test cases and execute them using QTP.

. Prepare Defect Report, Weekly Status Reports, and Bug tracking

reports.

. Work with remote and offshore teams.

. Participate in Business use case reviews.

. Work closely with the Developers and Engineering Teams in the review

and modification of product specifications.

. Write testcases in excel for the new requirements and enhancements in

excel.

. Worked closely with developers during bug report walk through and

creating reproducible scenarios.

. Review testcases, use case scenarios, User guides, Reports etc.

. Run automated scripts for regression test cases.

. Perform Database testing by executing SQL queries.

. Perform Complete Functional Testing of the application.

. Work closely with client during User Acceptance Testing at clients

place.

Environment: JAVA,J2EE,Bea Weblogic,Windows NT/2000, Windows Server 2003,

Oracle9i, Rational Clear Quest, QTP, Quality Center8.2,Test Director,

Toad.

EMC April 2006 to Sept 2008

Software Engineer QA

Company Profile: EMC Corporation is the world leader in products, services,

and solutions for information management and storage.

Project Title: Documentum Digital Asset manager D6

Project Profile: EMC Documentum Digital Asset Manager exposes a set of

powerful transformations and enhanced content previews, enabling you to

fully leverage the value of your digital assets. This digital asset

management tool enables you to take advantage of the complete set of

content management capabilities offered by the EMC Documentum platform, and

manage all your content through a single web-based interface. Digital Asset

Manager is a WDK-based application. DAM lets you access, edit, and manage

content(Electronic Documents,PDF,PPT,Graphics,Videos, Audio files etc) in

multiple repositories and distribute content through automated business

processes, restrict access to content according to permission sets, and

assign version numbers to content to help keep track of revisions, Contents

can be a word doc, audio file or video file an e-learning course or a CAD

drawing. DAM D6 lets a user request Rights using workflows associated with

assets.DAM D6 lets a User capture and communicate intellectual property

rights associated with one or more assets and extend this framework to

third-party rights tools.

Job Responsibilities

. Measure and mentor the Quality Assurance methodologies and practices

for the project.

. Create schedule and test plan to improve SDLC quality process.

. Analyze Functional Specification Documents, UML diagrams,UI Screen

shots, Business Requirements documents,Installation Documents, Admin

user guides etc to have a good knowledge of the existing system in

order to come up with an appropriate test plan.

. Participate in team meetings and status meetings with developers and

onsite coordinators to understand User Requirements, communicate

issues and resolve them.

. Attend walkthroughs with the team members.

. Work on a transition from Iterative model to the Agile scrum

methodology.

. Create the Database/appserver/Server OS/Client OS/Client browser

combinations required for each testing cycle.

. Create Test scenarios and prepared automated test scripts and manual

test cases using Quality Center and Documentum WDK Test Harness. Also

upload test cases from Excel to QualityCenter.

. Manage requirements, traceability and deliverables.

. Review and analyze project status on a regular basis to ensure

progress against set milestones.

. Deploy a machine in the VM ware Virtual centre and assign ip to it and

maintain the IP sheet.

. Perform Installation of Database (Oracle,SQL).

. Perform Installation/ uninstallation/Configuration of Content Server,

Thumbnail Server, DAM, DA, Configuring ADTS, RPTS, MTS, AVTS, DTS etc.

. Perform Installation/ uninstallation of appserver, deploy DAM and

Related Components.

. Perform Streaming Server configuration for streaming of videos after

installing 3rd party tools like Quicktime and Telestream Flip Factory.

. Configure the 3rd party tools against DAM and verified that they work

as expected in each build.

. Perform Database testing by executing DQL queries.

. Managing Repositories, User privileges by creating New users, IPRights

manager etc through DA.

. Perform Complete Functional Testing of the application.

. Perform Automated Testing for the Regression test cases.

. Document the problems during testing and worked with the project team

to resolve the problems identified during the tests.

. Use TestDirector and DocumentumBugsy for defect tracking and

maintained the trailing history of the bugs.

. Participate in meetings with developers to resolve the technical

issues.

. Verify that all Functional specification was met.

. Create statistical reports for progress tracking purposes for test

scripts execution, writing etc.

. Manage Release management by creating Release notes, reviewing it and

uploading it.

. Involved in giving Installation training as well as sessions on DAM to

the new team members and other teams.

. Maintaining project Related documents in Documentum E-Room

. Maintaining project schedules and time lines in Documentum E-Room.

. Is part of the Interview panel recruiting candidates for Documentum.

Environment: Java, JSP, Content Server D6, SQL Server 2000 Jun 2003(ENT),

DAM D6, WebTop D6, DQL, DFC, Windows 2000 SP4 or Windows XP Professional

SP1,SuSE Linux, Redhat Linux, Sun Solaris, Thumb nail Server 0.6, MTS,

DTS,ADTS, AVTS.

Project Title: Documentum Digital Asset manager D6SP1, 5.3 SP3, 5.3 SP4,

5.3 SP5

Project Profile:Digital Asset Manager is a WDK-based application. DAM lets

you access, edit, and manage content in multiple repositories and

distribute content through automated business processes, restrict access to

content according to permission sets, and assign version numbers to content

to help keep track of revisions, Contents can be a word doc, audio file or

video file an e-learning course or a CAD drawing. A major change that

came in the Service pack is the way video and audio files are handled; a

user is able to import a video file and create sub-clips and stream then

plus have a streaming content associated with each new clip created. SP5

give the user option to create a pdf from a list of docs,pdfs and graphics.

Job Responsibilities

. Create Test Plan for the New Requirements.

. Worked on the Iterative software development modal.

. Write testcases in excel for the new requirements and enhancements in

excel.

. Review testcases and uploaded the testcases to TestDirector.

. Create a combination of testcases with the existing regression

testcases and new features.

. Create the Database/appserver/Server OS/Client OS/Client browser

combinations required for each testing cycle.

. Automate modules by Recording, adding check points, parameterizing and

playing back.

. Run automated scripts for regression test cases in WDK test Harness.

. Execute the Testcases and maintain results in Test Director and log

bugs in bugsy.

. Maintain the bugs that are to be fixed from the previous releases and

write testcases if required.

. Perform Installation/ uninstallation/Configuration of Content Server,

Thumbnail Server, DAM, DA, MTS, AVTS, DTS,ADTS,RPTS etc.

. Perform Installation/ uninstallation of appserver, deploy DAM and

Related Components.

. Perform Streaming Server configuration for streaming of videos after

installing 3rd party tools like Quicktime and Telestream Flip Factory.

. Configure the 3rd party tools against DAM and verify that they work as

expected in each build.

. Perform Database testing by executing DQL queries.

. Perform Complete Functional Testing of the application.

. Perform weblogiccluster and failover testing.

Environment: Java, JSP, Content Server 5.3 SP3, SQL Server 2000 Jun

2003(ENT), DAM 5.3.0, WebTop 5.3 SP3, DQL, DFC 5.3 SP3, Windows 2000 SP4 or

Windows XP Professional SP1,SuSE Linux, Redhat Linux, Sun Solaris, Thumb

nail Server 5.3.0.

FCG

July 2004 to April 2006

Software Engineer QA

Company Profile: FCG is an industry-leading professional services firm

focused on healthcare and technology. FCG's healthcare clients include

healthcare providers, health plans, government healthcare, pharmaceutical

and life sciences organizations and FCG's technology clients include

independent software vendors and others clients both within healthcare and

in other industries.

Project Title: Roche Registration Tracker

Client: Roche

Project Profile:The system is a J2ee based application, which interacts

with the DocumentumDocbase for obtaining archived data. The security model

of the system is built on the security model of the docbase.This is a Web

tracking tool build on top of Documentum webtop for tracking the drug

distribution in the global market. The drug distribution cycle can be

tracked easily. The life cycle from the time a drug is invented in a

particular country and the way it is dispatched to various other countries

can be tracked and drugs can be searched based on its components too. The

benefits include meeting 21 CFR PART 11 regulatory Guidance which minimizes

the risk of non compliance.

Job Responsibilities

. Understand and review the requirements documents and Use cases

provided.

. Understanding and verifying that the comprehensive best practice-based

R&D repository is defined.

. Test plan formulation from requirements and design the test strategy

for functional testing

. Document the complete testing process using MS-Office (Word, Excel,

PowerPoint) tools.

. Write test cases in word and maintain it in requisite pro, maintain

the traceability matrix in requisite pro.

. Verifying that the Integrated security model of documentum is

implemented.

. Verifying that Controlled printing and water marking is present for

regulatory documents.

. Verifying that audit trial is present for Controlled printing and is

configurable.

. Perform black-box testing including acceptance, regression,

integration and functional testing.

. Perform system testing on various hardware platforms and software

configurations.

. verifying controlled printing of regulatory documents is implemented.

. Track the bugs logged in ClearQuest and write INCQ testcases for the

bugs. Performed release engineering duties which included deploying

new builds and installing QA servers.

. Testing all Document life cycle scenarios involving electronic

signatures.

. Aware of statutory drug regulations related to patents, renewals,

licenses, contracts etc in multiple countries.- Created test

scenarios/test plans for the same.

. Maintain Test Matrices and defects matrices.

. Setting up the complete testing environment for a build release, right

from the backend to the front end installation.

. Installing Content Server and Creating repositories.

. Verifying that the Documentum/Webtop features and the customized new

features are working fine.

. Developed and designed QA manuals like check lists for Validation

Testing, Visual Testing etc, Integrated Testing and Modular Testing.

Environment:Java, JSP, Content Server 5.2.5 SP3, Oracle 9.2.x, Visual Basic

6.0 SP5, WebTop, DQL, DFC 5.2.5 SP3, Windows 2000 SP4 or Windows XP

Professional SP1, RequisitePro 2002.05.20

Project title: FirstDocEnterprise V 3.3

Clients: FCGI Wayne.

Project Profile: FirstDoc Automates Time

Consuming R&D Document Management Processes With the Most Robust

Functionality on the DocumentumPlatform. FDK, FirstDoc Development Kit is

base layer product on which the FDRD, FDCT, FDGMP and other applications

are built. FirstDoc manages documents intended for Regulatory Submission.

FDK provides the common functionalities used by all the next layer

applications, such as Create/Importing a document,Related Document,Virtual

Documents, Search plus advanced search features, Change Status, Life cycle

and work flow management,Bulk Import, Relationships, Amendments, Views,

Register Interest, Reports, Audit Trails and Creating Configuration

Objects, User/group administration. FirstDoc products Provides complete

document creation, review, approval, storage, and retrieval functionality

by routing documents through workflows and life cycles states. The option

for Controlled printing, Watermarking, Electronic signature etc helps in

meeting 21 CFR PART 11 regulatory Guidance which minimizes the risk of non

compliance.

Job Responsibilities

. Write and execute test cases for manual testing and maintain it in

Requisite Pro.

.

. Reviewing the Usecases and Functional specification Documents.

. Design the test strategy for functional and regression testing.

. Install Content server, Create repositories.

. Install Appserver and deploy FirstDoc application.

. Install and configure FDK on documentum desktop.

. Testing the specific security model defined for the Documentum

FirstDoc R&D application where security is classified by product, user

groups,document state etc.

. Creation of test environment database and perform database testing by

writing SQL queries using Toad.

. Verifying the Rendition Queue Management function in FirstDoc for

electronic Submission for selective queueing of documents.

. Verifying Nob Biometric electronic signatures works for Clinical,Non

clinical, Regulatory and Quality document types.

. Create bugs and maintain bugs in Clearquest.

. Generate bug count statistical reports using Microsoft excel.

. Manage the test process, schedule log and track defects.

. Setting up the complete testing environment for a build release, right

from the back end to the front end installation.

Environment: Content Server 5.2.5 SP3, Oracle 9.2.x, Visual Basic 6.0 SP5,

Documentum 5.2.5 Desktop Client SP3, WebTop, DQL, DFC 5.2.5 SP3, Windows

2000 SP4 or Windows XP Professional SP1, RequisitePro2002.05.20

Key Accomplishments

Received the Employee of the month award.

Received the Directors award for performance in Roche.

CIFTECH Jan 2004 to July

2004 Software Test Engineer

Company profile:Ciftech provides cost effective software development

services to businesses and individuals all over the world. Its Primary area

of expertise was to service and deliver intelligent decision support

systems to organizations with large databases enabling them to manage

information in a more structured and rational way.

Project Title: CiftHealth

Project Profile:CiftHealthis a software for total automation of small,

medium and large Hospitals with Windows based client server technology and

available in single as well as multi user versions. This is bilingual

software for hospital management. This software consists of modules like

Patient Registration, Out-Patient Services, In-Patient Admission, Billing &

Receipts, Appointments, Case Sheet Management, Laboratory Services, Labor

Ward Management, Surgery, Payroll, Hospital Accounting, etc. All these

modules are integrated and are interdependent. There are other modules like

Pharmacy, Blood Bank and Diet Management, which can be added as a plug-in.

Job Responsibilities

. Querying the database and verifying the Crystal reports generated.

. Testing of individual modules created in 3-tier architecture. Doing

white box testing that involved examining the source codes and

querying the database.

. Writing Test cases and reviewing them.

. Performing unit, Integration, sanity, System, Regression,

installation, uninstallation, database and Functional testing.

. Logging issues and maintaining the bug sheet on excel.

Environment: VB, SQL Server, COM, ADO and Crystal Reports.

DIGITALTHINK (Convergys) Oct 2002 to Jan 2004

Software Trainee Programmer

Company profile: Convergys Learning Solutions has provided outsourced

training services to Fortune 1,000 clients for 12 years, and through the

Convergys 2004 acquisition of DigitalThink, Inc. is now the global leader

in custom e-learning solutions. Convergys Learning Solutions has over 400

learning professionals and over 500 clients in both the private and public

sectors that include AT&T, Lucent, Avaya, BearingPoint, Hilton Hotels,

Intuit, Circuit City, Kinkos, Mazda, Cisco, State of Florida, and

Microsoft.

Project: Global Business Skills (GBS) for EDS. Client: EDS

Project Profile: This project deals with 200 global business skills SCORM

1.2 complaint courses for EDS.EDS has its own way of training its employees

on different personality development topics like how to use business

grammar and how to make effective communication, as well as the topics

which are related to the success of any business like how to plan a

project, how to improve sales and more. For these topics they have provided

certain standards on the basis of which DigitalThink has to design the

courses for them.

Job Responsibilities:

. Reviewing project-related documents such as the Software Requirement

Specifications, Test Plan and Testcases.

. Writing test Plan for a particular Module and Test cases.

. Functional Testing,GUI Testing and SWF file testing for each build.

. Verifying that the HTML pages have the right CSS style sheets

associated in all the browsers.

. Creating bugs in Bugzilla and Tracking them.

. Creating the HTML pages in Dream weaver.

. Inserting applets, graphics and Flash files in the HTML as per the

design documents.

. Coordinating with the UI and animation team to meet schedule.

Environment: Flash, HTML, Dream weaver 3, Java Script, XML.

Project: 91 Whiskey (US Army Health Care Specialists)

Client: US Army

Project Profile: 91W was one of the important and critical projects to be

executed in DT. The requirements were extensive and new. The concept of

metadata for all assets in the course was first introduced to DT in this

project. Moreover, the course had to adhere and meet the Army's stringent

requirements. All the mandatory and optional elements of SCORM1.2 were to

be implemented in the course.

Job Responsibilities:

. Development of HTML and XML Metadata pages from templates.

. Testing of HTML pages,CSS files,XML meta data files and logging

errors.

. Inserting the Flash files, graphics and testing the SWF files.

. Reviewing, modifying & verifying and performing Peer reviews.

. Involved in developing test cases and reviewing them.

. Performing functional and GUI testing.

. Logging issues in Bugzilla and following it up.

Environment: Flash, HTML, Dream weaver3, Java script, XML.

VERSABYTE DATA SYSTEMS June 2002 to Sept 2002

Software Trainee (as part of internship)

Company profile: Versabyte a branch of c-dac has products, services and

solutions designed to cater to a large market ranging from health care

systems, data warehousing, multimedia and multilingual technologies,

networking solutions to technical consultancy, training and e-Governance

solutions. High Performance Computing and Communication (HPCC) is one of

the key areas of research and development in C-DAC.

Project: VSS Online Client: Versabyte

Project Profile: This project is developed for the automation of VSS

working. The site is provided with Task Management, payment, purchase,

journal, travel, sales, Address book, memo, user, department and events

modules. This has a link to online examination enabling students to take

exam and view the results and provide feedback.

Job Responsibilities:

. As a Team Member, was responsible in implementing the various modules

in the project that included the login module, the questions module,

the result module and the feedback module.

. Designing the database tables for the Online exam section.

. Creating project-related documents such as the Software Requirement

. Specifications, Test Plan and Test cases.

. Performing Functional Testing, GUI Testing and database testing.

. Creating bugs in excel and Tracking them.

. Creating the HTML pages and CSS style sheets in Dream weaver.

. Inserting graphics in the HTML as per the design documents.

. Preparing User Guide and associating the HTML help files with each

screen.

Environment: ASP, VB Script, JavaScript, HTML and Oracle.

Academic Qualification :

B.Tech (Civil and Construction Management): CochinUniversity

C-DAC. (Post Graduate Diploma in Advanced Computing): Versabyte Software

Solutions

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