GERALDINE M. MICCOLIS
*** *. ****** #** . *******, IL 60614 . 810. 338.1021 .
abmrdy@r.postjobfree.com
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Results oriented, organized, and driven Supply Chain professional with
strengths in the areas of Complex Sales, Logistics, Operations Management,
Engineering, Account Management, and Project Management with significant
background in the Food Service& Automotive industries. Strong process
orientation including experience with developing and implementing new
business processes through understanding of overall corporate supply chain
strategies. Demonstrated ability to dynamically lead a team to achieve
organizational goals through excellent relationship building skills
EXPERIENCE
ArrowStream, Inc Chicago,
Illinois
Strategic Account Manager
2007 - Present
> Concurrently lead multiple teams of 5-7 employees to design,
sell and implement both transportation and software savings
solutions and maintain operational service levels for Arby's,
Popeye's, Burger King, Cinnabon, PF Chang's, BJ's Brewery,
TGIF's, and Church's. Team focuses on optimizing customers
supply chain network with strategic logistics and software
solutions
> Significant increase in revenue responsibility over past 18
months; roughly 40%. Past 12 months responsibility has
increased by 50% by number of customers, 30% revenue increase
> Currently manage 45% of company's gross revenue. Responsible
to grow accounts by 15% - 2009 growth average 22%
> Ensure accounts are meeting monthly KPI's; including gross
margin, gross revenue, gross profit
> Responsible for customer retention, managing contract
renewals, new proposals and SOW's with customers
> Create and present storyboards to internal/external "C" Level
Executives for accounts
Penske Logistics, Ford Motor Company Account
Dearborn, Michigan
Network Design - Senior Logistics Manager
2006 - 2007
> Planned and managed day to day activities of Engineering
Team, including monitoring and maintaining metrics for
monthly/quarterly reviews with customer
> Strategized with management team on upcoming projects while
meeting aggressive timelines, including mentoring and
motivating Engineers to strive to achieve 2007 transportation
cost reduction goal of $25MM
> Interviewed Engineering candidates. Also prepared &
facilitated annual reviews for direct reports
> Managed opening of new Mexico distribution center; traveled
to Mexico and utilized Spanish language to conduct meetings &
negotiations with carriers that resulted in $4M in annual
savings
> Trained through GE Greenbelt training 2007
Network Design -Business Development Logistics
Engineer 2005 - 2006
> Overachieved plan to reduce cost by $25MM to $29MM by
dedicating significant time to multiple projects while
meeting aggressive timelines
> Managed and trained team of 12 responsible for cost
reductions
> Assisted in process improvements and developed other
essential training tools. Developed novice and intermediate
Access training and built Access database to assist Engineers
in calculating supplier volume. Worked with off-site
technology group, implementing new software tool for
calculating volume & dynamic routing
> Worked with Penske plant analysts and customer on plant shift
changes, new model launches, balance outs
> Managed new model launch and Supplier Park launch of Ford
Hermosillo, Mexico Assembly Plant. Designed entire Mexico
network. Facilitated on site campus Supplier meetings in
Hermosillo, Mexico using the Spanish language to verify part
information and discuss shipping requirements and
expectations. Project resulted in $12MM in savings
> Managed the Chicago Distribution closure that resulted in
$3M in annual transportation savings
Network Design - Logistics Engineer
2004 - 2004
> Provided continuous support to Ford Motor Company tier 1
suppliers, distributors, and assembly plants
> Engineered for new model launches, redesigns of the entire
distributor and direct to plant network, Saturday
production/holiday routing, and normal daily process flow
> Initiated cost savings while working with Ford Purchasing and
the carrier base for the most cost effective solution
EDUCATION
Walsh College of Business Troy, Michigan -
Hybrid Program
Masters in Business Administration
September 2009
Central Michigan University Mount Pleasant,
Michigan
Bachelor of Science in Business Administration
December 2003
Majors: Marketing and Logistics Management
Minor: Spanish
AHA International, Cursos de Espana Segovia,
Spain
Major: Spanish
January 2002 - April 2002