Manager Training
Resume:
KAREN L. HRACH
Medford, New Jersey *****
******@*******.***
SUMMARY:
Experienced Human Resources/Information Technology professional with a
background in Resource Management, Recruiting, and Training and
Development. Extensive experience working in Consulting firms and in
Managed Services Provider environments. Recognized for expertise in
employee/client relations, training and development and mentoring/coaching.
Experience working internationally with all levels of an organization.
RELATED EXPERIENCE:
RESOURCE MANAGEMENT:
- Resource Manager for Information Technology Consulting firms, responsible
for hiring, on-boarding, staffing, performance appraisals, career
development, employee relations, retention and downsizings/terminations
- Developed and implemented a new hire on-boarding program
-Developed a training/career development process model, which was adopted
as a national standard, and which included competency models, career paths
and individualized learning plans
- Assisted in the development and rollout of an mentoring program for
employees
- Assisted in the development and rollout of a Performance Management
System including 360 Feedback
- Developed employee recognition programs in a downsized environment. Kept
consultant turnover under 20%
* CB Technologies - Resource Manager: 1996 - 1997
*Cap Gemini America - Resource Manager/Training Manager 1990 - 1995
JOB COACHING/CAREER COUNSELING:
- Provide career counseling services for the Professional Services Group of
Burlington County (New Jersey Department of Labor and Workforce
Development)
- Services provided include career assessment/counseling, job coaching,
resume writing and interviewing assistance. Services are provided on a
volunteer basis
* Professional Services Group of Burlington County (New Jersey Department
of Labor and Workforce Development) - Volunteer Career Counselor: 2009
- Present
RECRUITING:
- Corporate and agency recruiting experience for direct hire/contract
positions ranging from director level to administrative in Information
Technology, Sales, Finance and Healthcare
- Worked in a Vendor on Premises (Managed Services Provider) environment,
working closely
with clients to discuss recruiting needs, job descriptions, interview
scheduling and feedback,
salary negotiations and on-boarding
- Sourced/recruited candidates using internet job boards and social
networking sites including
Monster, Dice, CareerBuilder, NetTemps, HotJobs, Craigslist and LinkedIn
- Experience with applicant tracking/metrics reporting using Resumix,
Sendouts and EZAccess
- Responsible for the implementation of a customized international Talent
Management system
- Worked with executive management on the implementation of a Succession
Planning system,
which was linked to an Executive Leadership Training & Development
program
- Worked with Six-Sigma to reduce recruiting time-to-hire
- Participated in college recruiting and job fairs
* Arcus Technology - Technical Recruiter: 2008 - 2009
* Galaxy Systems - Technical Recruiter: 2005 - 2008
* IMS Health - Sr. Training Manager/Business Partner: 1998 - 1999
* Scientific Search - Technical Recruiter: 1997 - 1998
KAREN L. HRACH
Medford, New Jersey 08055
******@*******.***
Page 2
TRAINING/EMPLOYEE DEVELOPMENT:
- Developed training organizations from the ground up and managed budgets
of up to $250,000
- Created Strategic Training Plans for Technical, Leadership/Soft Skills,
and Sales training
- Developed curricula/courses using instructor-led, e-learning and blended
learning methods
- Maintained training records and tracked metrics using a Learning
Management System (LMS)
- Managed training and administrative staff
- Developed an on-boarding/training program for new hires
- Developed a Sales training program (methodology and product) and a
supporting certification process
- Linked training programs to competency models and the Performance
Management system
- Worked with executive management on Leadership training, Performance
Management and Succession Planning initiatives
- Developed a technical job enrichment training program which was awarded
the largest grant ever given by the state of Pennsylvania
- Developed training standards and procedures and instituted quality audits
of training programs
- Negotiated national/international contracts with training vendors
* Geneva Pharmaceuticals - HR Consultant (Ascher Group): 2002 - 2003
* ATX - Corporate Training Manager: 2000 - 2002
* IMS HEALTH - Sr. Training Manager: 1998 - 1999
* CB Technologies - Resource Manager: 1996 - 1997
* Cap Gemini America - Resource Manager/Training Manager: 1990 - 1995
EDUCATION:
Master of Labor Relations and Human Resources:
Cleveland State University
Master of Education: Adult Learning and Development
Cleveland State University
Bachelor of Arts: Business Administration,
Baldwin-Wallace College
Associate of Science: Data Processing:
Cuyahoga Community College
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