Customer Service Sales

MALLORY LIN

**** ****** ***. ***. **, Berkeley, CA 94704 . 714-***-**** .

**********@*****.***

EDUCATION

University of California, Berkeley

May 2010

Bachelor of Arts in Statistics

Major GPA 3.5

Minor in Dance and Performance Studies

Overall GPA 3.24

Coursework: Time Series, Probability Theory, Computing with Data,

Stochastic Processes, Concepts of Statistics, Sample Surveys & Experimental

Design, Demographic Methods of Population Analysis, Corporate Finance,

Microeconomics & Macroeconomics, Economic Demography

QUALIFICATIONS

Actuarial Examinations

. P/1 - score of 10, passed July 2009

. FM/2 - score of 9, passed February 2010

. Currently preparing for C/4 to be taken in November 2010

Validation by Educational Experience

. Completed all course requirements - Economics, Corporate Finance, and

Applied Statistical Methods

WORK EXPERIENCE

Floor Supervisor - Ryno's Frozen Yogurt - Berkeley, CA

November 2007 - May 2009

. Independently performed various operational duties including balancing

cash register receipts, inventory, merchandise restock, and food

preparation.

. Orchestrated an orientation program to train new employees.

. Made strategic recommendations to the business owners to help increase

sales and improve customer service.

ACTIVITIES

Member of Cal Actuarial League

February 2009 - Present

. Gained knowledge about the career through participation in information

sessions and networking events.

Advanced Choreography Showcase

September 2010 - December 2010

. Assisted a choreographer in creating a piece through improvisations

and performed it in the semester showcase.

. Maintained a professional and courteous demeanor towards the various

personnel putting together the performances by showing up promptly to

call times or costume fittings and adhering to all stage protocol.

Member of UC Berkeley Bay Area Repertory Dance Company (BARD)

September 2007 - April 2008

. Performed in Berkeley Dance Project, American College Dance Festival

at UCI, and SF Trolley Dances.

. Collaborated with resident artists as well as fellow members to create

three original pieces, demonstrating quick adaptability and creativity

in the process.

. Improved time management skills through commitment to a rigorous

rehearsal schedule of over 12 hours of dance a week while holding a

part-time job and keeping up with schoolwork.

SKILLS

Computer:

. Experience with R programming language, including:

< Graphics, simulation, regular expressions, regression models, error

estimation, time series analysis and forecasting

< Basic UNIX, XML, and SQL tools in R

. Microsoft Office, including Word, PowerPoint, and Excel

. Internet research

Data Analysis/Reports: Completed thorough, well-organized papers presenting

statistical analysis and conclusions on various topics such as the time

series analysis of residential natural gas consumption in the U.S. and the

effect of demographic factors on Ecological Footprints.

Languages: Fluent in English and Mandarin Chinese

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