Quality Assurance

Marcos Accordi

Brazilian, married, * children, ** years old

Rua Paragua u Paulista, 123- Cerquilho - SP - CEP 18520-000

Phones: 55-15-328*-**** / 55-15-910*-****

e-mail: ********@*****.***.**

Objective: Quality Management

Qualifications

- 20 years' experience in the Industrial area, of which 15 in the Quality

area of major companies in Brazil and the USA, in the Electronics, Food,

Chemicals and Paper segments.

- Wide international experience: 7 years working in the USA in the Quality

and Process areas.

- Quality Management, development and approval of new parts, reception,

factory quality control and quality assurance, customer service,

technical assistance.

- Competence in the implementation of Quality and Environmental Management

Systems as well as quality and productivity methodologies such as ISO9000

and ISO14000, 5S, FMEA, Kanban, CEP etc.

- Implementation of quality procedures and policies. Process and technical

documentation revision.

- Skill and experience in team leadership.

Languages

Fluent English and Spanish

Professional Experience

DUPONT-CIPATEX - 01/11 - today

Technology and Quality Manager

Join-Venture between Dupont and Cipatex in the non-woven segment

Team: 21 subordinates

- Management of Technology and Quality

- Responsible for the Quality Department

- implementation of a SPC software

- Responsible for the Quality System and Environmental System

- re-certification on IS014001 e ISO9001

- implementation of CAR e SIG softwares for the management for the

Quality System and Environmental System

- Responsible for the Engineering Department

- Implementation of be-weekly meetings for Project statuses updating

- Value Accelerator Team support for complex projects

- Responsible for New Product Development

- changing in on several formulation for cost reducing

- development of non-woven using natural fibers

KESTER SOLDER - 05/2001 to 12/2009

North American company in the Electronics segment.

Quality Manager- USA - 2006/2009

Quality and Process Manager - USA - 2003/2006

Quality Manager - BRAZIL - 2001/2003

Team: 6 subordinates

- Management of Assured Quality, of the Quality System and of Quality

Control of the company in the USA (2003/2009) and Brazil (2001/2003).

- Responsible for Safety and Environment at the plant in Brazil.

- Responsible for the investigation, technical analysis and solution of

customer complaints.

- Training and updating in Quality Control.

- Responsible for team meetings and for SPC.

- Implantation and increase of new R&D formulas in Production. Elaboration

of reports on process change control and improvement.

- FMEA plans and control for all new products and updating of old

documents.

- Leadership of Quality System move from the USA to Mexico, building strong

communication between the sites.

- Implementation and supervision of control plans for new products,

optimization of the Beta scale for the market in general.

- Implantation of Quality Control and Quality System at Kester Brazil.

Main Achievements and results: implementation of ISO-9001 and Quality

Control methods; implementation of SPC for all products and raw materials;

implementation of dock-to-stock policy for raw materials; 5S organizational

system reducing analysis time by 15%; statistical studies for all product

specifications including accelerated ageing; successful transition from the

laboratory stage to the production stage; implementation of production

control tables; strengthening of communication between sales and quality

areas.

FFEM BRASIL (MARS) - 03/2000 to 04/2001

American multinational in the food segment (Human and Animal Nutrition),

holder of brands such as M&M, Skittles, Uncle Ben's, Pedigree, Whiskas,

among others.

Quality Assurance Supervisor

Team: 1 subordinate

- Responsible for the Quality of finished products, GMP, Quality System and

Auditing Pest Control.

- Implantation of Quality Control and of Quality System.

- Customer complaint analysis.

Main Achievements: implementation of 5S program; implementation of GMP

auditing; implementation of multifunctional teams; training of operators in

corrective and preventive action, updating of all procedures and

instructions.

WESTVACO - 02/1999 to 02/2000

American multinational in the Paper segment, acquired in 2000 by RIGESA

PAPER AND CELLULOSE.

Quality Supervisor

- Responsible for implementation of the Quality area: Quality Assurance,

Quality Control and Quality System.

- Service to customer complaints.

- Recertification of ISO 9001.

- Implementation of Critical Success Factors.

AVERY DENNISON - 11/1994 to 01/1999

American multinational in the chemicals segment.

Quality System Coordinator - 1997/1999

New-Product Development Engineer - 1994/1997

- Responsible for implementation ISO-9001 and for support to ISO

implantation in Argentina and Mexico.

- Preparation and maintenance of Quality Policy.

- Implantation and leadership of multidisciplinary teams.

- Lead and principal auditor in internal auditing and training of internal

auditors.

- Group leader for preventive and corrective systems to reduce waste and

revise product specifications.

- Responsible for new-product development, tests and submission of samples

for customer evaluation.

- Responsible for supplying technical information on new products for

technical assistance and marketing support.

Main achievements and results: waste reduction from 14% to 5%; complaint

reduction of US$ 60,000/year; 10% improvement in productivity; implantation

of 5S activities; implantation of SPC and checklist; changes in quality

culture; implantation of nonconformity control and corrective/preventive

action.

3M DO BRASIL - 08/1990 to 10/1994

American multinational present in more than 50 markets and more than 200

countries.

New-Product Development Engineer

- Implementation of production standards, SPC, manufacturing techniques,

productivity assessment, new product costs, control and assessment of

Quality and production control capacity, support for packaging

engineering and marketing.

- Main achievements: productivity improvement; reduction of losses, costs

and waste; implantation of new packaging processes.

Education

- Degree in Chemical Engineering - UNICAMP

- Diverse specialization courses such as Auditor Leader, Internal Auditor,

ISO / QS - 9000, SPC, FMEA, DOE, 5S, Restriction Theory.

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