Technician Software
Resume:
Owen G. Sutherland Jr
Owen
Long Beach
California 90807
*********@*******.***
Objective
I would like to obtain a position to utilize my Computer Technician and Networking skills. I am seeking
a position that offers a high level of challenge and the opportunity for continued career growth.
.
Abilities
I am Capable of working in a fast pace environment with minimum guidance. Communicate effectively
with coworkers and clients. I have the ability to prioritize and perform multi task effectively and
efficiently. I am experience working with NT Workstation 4.0, NT Server 4.0, Windows 95, 98, ME &
2000, Windows XP, Windows 3.1, DOS and Windows Vista. I am A+ plus certified, Dell DCSE, sony,
Lexmark and Pyxis certified.
I am Computer literate in MS Word, Excel and Outlook. I am very reliable and responsible.
Basic Programs: Windows 95, 98 & 2000. Windows ME, XP & Vista. Microsoft Office 97,2000 2003 and XP
2007, Act Database Software. Norton Ghost, Partition Magic, SAP Database
Languages: English
Acquired Skill Sets: Ability to troubleshoot and work under pressure.
Education
CA (Los Angeles) Networking Technology UEI Collage
1999-2000
CA (Los Angeles) Information Technology
1992-1993 Cal State Los Angeles
CA (Los Angeles) High School Diploma Crenshaw High School
1985-1988
Prior Employment
2010-present Field Service Technician, Addecco, Short Term Contract
Responsibilities: Repair and maintain Alaris medical equipments. Perform software
upgrade, bios upgrade and inventory. Software upgrades.
2008-present Field Service Technician, OSCS, Free Lance Technician
Performed various functions including all aspects of computer repair and
networking.
Install windows OS (windows 95, 98, Me, NT, 2000 windows Xp and windows
Vista.
Virus removal
Rebuilt desktop computers and laptops.
Systems upgrades. Test
voltage on mother boards and power supply using a voltmeter.
Software and hardware configurations.
Assist end users with various software issues.
Setup and configure wireless networks.
Setup and configure pc base security systems.
Monitor and support end users remotely.
Desktop support hardware and software.
Train clients and end users.
Install and configure device drivers.
Configure TCP/IP
Back up outlook .pst file.
Data migration using inteli software.
Install and configure wynn reader literacy software.
2006-2008 Field Service Technician, Eclipse Technology, Perm Long Term Third party
Affiliate.
On call service technician at night responsible for maintaining repairing and
resolving all issues with Cardinal Health Pyxis computerize Medical, Supply,
Scrub, Scan and Patient stations.
Backup and restore pyxis data base.
Install and configure software patches.
Install and configure pyxis console. (server)
Replace touch screen monitors, motherboards, power supply, hdd, memory
and reconfigure stations.
Install virus software and remove virus.
Replace Install and Configure pyxis MOAB boards. (CURCUIT BOARDS)
Repair and replace cubie drawer. Repair
and replace mechanical and electrical components on all pyxis equipments.
Install and reconfigure network and local print.
Troubleshoot Pyxis equipments on and off site. Replace
and maintain all electronic and computer hardware in the electronic drawer.
Reimage and reinstall os on pysix medical stations, supply stations, pyxis CII
safe and scrubs stations.
Perform brain transplant on Pyxis medical stations. Replace
and reconfigure all latches and sensor on all pyxis equipments. Test voltage
on mother boards and power supply using a voltmeter. Stage pyxis
stations. Replace door boards
(circuits boards) and configure doors and drawers on pyxis stations.
Dispatched and close service orders.
2000-2006 Customer engineer/ Lead Technician, Banctec, Perm Long Term
Service Technician responsible for repairing Dell, Hp sony, Compaq and
gateway desktop and laptop computers. Also install and repair Lexmark and
Hp printer. I was the lead technician responsible opening and closing the
office. I was responsible for dispatching and receiving parts. I assigned the
service calls and work order to the other technicians.
Install and configure device drivers.
Supervise and manage warranty service calls.
Backup and restore data.
Install new computer systems and transfer data to new computer/ laptop.
Train clients and end users.
Software and hardware upgrade.
Setup and configure wireless networks and lan.
Set up TCP/IP configurations.
Replace and install toner cartridges.
Replace printer fusers
Data transfer and backup.
Data migration using Detto inteli software.
1999-2000 I
Field Service Technician, System One, Short Term Contract
performed basic computer and laptop repairs and troubleshooting.
Stage computer using Norton Ghost.
Help desk and trouble shooting.
Repair laptops replace motherboards, lcd assembly, hdd, modem.
System upgrades memory, hdd and motherboards.
Install and configure work stations.
Set up TCP/IP configurations.
Help desk and trouble shooting.
Data backup and retrieval.
Test network connectivity.
Trouble shooting and desktop support
References Available
References
Contact this candidate