Human Resources Customer Service

Lauren Taylor

*** *. *** ***** **.( Vernon Hills, IL 60061( (847)636-

7899(******.*.*******@*****.***

PROFILE

. Well-rounded organizational behavior and global strategy graduate

available for employment beginning June 2010

. Conscientious, responsible, and very motivated

. Good communication and interpersonal skills

. Interested in Entry Level Human Resources Position

EDUCATION

McGill University, Montreal, Quebec, Canada

September 2007-May 2010

Bachelor of Commerce 2010

Major: General Management- Concentrations in Organizational Behavior and

Global Strategy

Adlai E. Stevenson High School, Lincolnshire, IL, United States

August 2003-May 2007

WORK EXPERIENCE

MAPEI Corporation, West Chicago, IL

Summer 2009

Human Resources Intern

. Reviewed Entry Level manufacturing applications, performed

introductory interviews,

and made recommendations for second level interviews

. Updated and consolidated Job Description and Quality Management forms

. Manipulated and Entered Payroll Data with extensive use of Microsoft

Excel

. Refined the New Hire Orientation Program, utilizing knowledge of

training and

development programs in human resources

Bang and Olufsen, Buffalo Grove, IL

Summer 2008

Office Assistant

. Worked on Excel to update database, cleaning, organizing and de-

duplicating customer lists

. Worked closely with accounting and marketing departments to organize

computer systems

Aeropostle, Vernon Hills, IL

Summer 2007

Sales Associate

. Processed purchases and returns, requiring strong customer service

skills

Sears Department Store, Vernon Hills, IL

Summer 2006

Cashier

EXTRACURRICULAR & INTERESTS

McGill University, Organizational Behavior Course Counselor

August 2009-May 2010

. Selected for highly regarded position assisting professors as a Course

Counselor due to

strong knowledge of the topic and effective communication and

presentation skills

. Taught a class once a week and participated in grading materials for

the class

McGill University, McGill Christian Fellowship, VP Communications

May 2009-May 2010

. Organized Events and Programs for the club

Rivers Edge Community Church, Nursery Volunteer

Jan. 2008- May 2010

. Cared for children between the ages of 6 months and 2 years old

McGill University, International Buddy

May 2008-May 2009

. Assisted new international students to adjust to the school

McGill University, Justice Jam, Online Advertising Representative

Nov. 2008- Feb 2009

. Organized the online advertising for the benefit concert

Rivers Edge Dance Team

Oct. 2007- Mar. 2009

Discover McGill, Group Leader

Aug. 2008

. Worked with incoming freshman in acclimation to the school

McGill University, Office Volunteer

May 2008

GYLC- Global Young Leaders Conference

Summer 2006

SKILLS & RELEVANT COURSE WORK

. Extensive knowledge of Microsoft Office: Excel, Word, PowerPoint

. Strong Presentation Skills

. Human Resources Management, Managing Change, Managing Teams,

Leadership, and Organizational Behavior

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate