Manager Quality Assurance

Timothy Wiles Fowler/Defense Department

ASQ-Certified Lean Six Sigma Master/Black Belt and Licensed Social Worker

***** ****** ****** ****, **********, Ohio 44090

Home 440-***-**** / Cell 440-***-**** abmr5a@r.postjobfree.com

Qualifications

Offers more than 25 years of experience in for-profit and not-for-profit

management, national security, operational excellence, manufacturing,

engineering, and financial strategies to improve operations / eliminate

waste and inefficiency. Applies Continuous Process Improvement principles

and methodology to identify risks, promote organizational development, and

best practices. Plans, directs and executes goal-driven initiatives and

displays a proven background of problem-solving, quality assurance and

financial accountability through the value stream. Confidently leads cross-

functional teams and possesses a proven track record of international

business acumen, executing services in the United States, Mexico and Europe

as a University of Kentucky Masters-Certified Lean Master, an Avraham

Goldratt Institute's Theory of Constraints Design Expert, a Certified Six

Sigma Black Belt, a Licensed Social Worker with a SECRET clearance.

Transactional/Office Successes

-Designed POTUS (Air Force 1) secure refueling and inspection process

(DESC and ADVON linkage)

-Reduced the distribution cycle time for the government's Encrypted

Common Access Card from 30 days to 2 days. (DLA)

-Reduced the cycle time for helpdesk ticket processing from 30 days to 5

days. (DLA)

-Completely eliminated 46 thousand 'short pays' to vendors for Warfighter

fuel replacements...saving 2 million dollars a year.

-Reduced the government's Defense Energy Support Center's inventory

receipt reconciliation process from 19 days to 3 days.

-Lead Designer of the Department of Defenses' CPI Champion Training

Course, endorsed by ASQ.

-Lead Designer of the Missile Defense Agency's Test and Evaluation

Strategy building Warfighter confidence.

-Lead MDA's entire global financial community through LSS Green Belt

Certification. Mentored numerous cost reduction projects.

Manufacturing Successes

-Reduced travel distance by 600 miles for Electroplate Circuitry

employees, a Missile Defense Manufacturer.

-Received worldwide highest external manufacturing assessment in 2001 for

the Ford Motor Integrated System Review (Score 4.1).

-Created the first web-based communication tool for operators / workgroup-

based communications.

-Won the PRESIDENT'S QUALITY AWARD for the best Power Train Quality in

the world for Duratec 3.0 launch in 2005. -Increased productivity on

night shift by over 50% in a critical ramp-up launch period.

-Launched 2002 Expedition/Navigator to JD Power Initial Quality Award /

Launched Thunderbird 2001 Motor Trend Car of the Year.

-Created the worldwide accepted Ford Motor best practice Mfg

Horizontal/Vertical Organizational Structure/Template, 2002

-Directed a two-year Lean Mfg implementation project for a major NA

Automotive Assembly Plant. Yielded internal quality increases of

30%,external quality increases of 20% and plant cost reductions of

$25M.

-Designed and audited lean sigma curriculum and application in over 40

facilities worldwide. Supervised 15 direct reports in over 300 Kaizen

events. Examples: 1M savings on Body Bolt installation, 3M savings on a

stamping line, and 400K in a trim assembly line.

Related Management Experience

Dynamics Research Corporation, Wash, D.C. CPI Manager : Lean

Master/Black Belt (06-Present)

-As the CPI Manager, I facilitate process improvement on the country's

most critical national security agencies and solicit and educate senior

leadership on the benefit and application of LSS. Coordinated over 200

Green Belt classes.

Ford Motor Company, Cleveland Engine Plant Production Manager (2003-

06)

-Hired 175 workers, trained and mentored 10 Team Leaders and coordinated

all departments on the night shift assembly line...test, controls,

production, quality, and maintenance with the brand new Duratec 3.0 for

the FORD 500

Ford Motor Company, Dearborn, MI FPS Organization

Development Manager (1995-03)

-Directed Strategic deployment of Hoshin Kanri (Policy Deployment) for all

Vehicle Operations (48 Plants)

-Designed the Organizational Structure for all Ford Motor Company Plants

Worldwide. (Horizontal/Vertical Org.)

-Delivered multiple Kaizens in Stamping, Power Train, Body, Paint and Final

Assembly operations.

-Assisted and sat on the Corporate Organization Excellence Committee.

-One of three designers of Ford's Global SQDCME Metric Balanced Scorecard

(still in use for over 8 years).

-Led dozens of Formal Lean Training Sessions for plant-level managers and

floor personnel.

-Facilitated cross-division alignment along the value stream

enterprise/Managed a 15-member consultant team/direct reports.

Education & Certifications

-Masters Certified by the Uni. of KY (Georgetown) in Lean Management

-Certified Green Belt and Black Belt in Lean Six Sigma, (FMC and DoNavy)

-BA in Education/Human Development, Washington Bible College, 1984

-STATE OF OHIO - License in Social Work, 1995

-90 to 100 percentile VISUAL-SPATIAL IQ Test Results (Skills in Strategic

Planning and cross-department alignment)

-Theory Of Constraint-Site Design Technical/Deployment Expert-AGI

Additional Experience (Human Services)

Wayside Family Services, Avon OH Director of Staff Development (90-95)

-Seven direct reports, facility and personnel operations

management/Designed all training packages/developed comprehensive state-

approved curriculum

-Managed overall staff development and budgets in multiple

facilities/departments

-Substantially reduced turnover (40% improvement) through quality

orientation and on-the-job training.

Lorain County (OH) Juvenile Detention Home, Elyria OH Deputy Director (89-

91)

-Seven direct reports with overall operations management. Created detainee

level system.

Central Dupage Hospital, Winfield, IL Psychiatric Counselor (89-90)

-Lead group therapy sessions. Formulated release recovery plans

Coach Joe Gibbs Youth Home (Washington Redskins) Director of Residential

Services (84-88)

-Overall budget and operations management of juvenile felon

facility/Garnished support and partnered with professional sports teams.

Developed public relations program and addressed community concerns.

Fairfax County (VA) Juvenile Detention Home-Child Care Specialist

Reference Letter from the Director of Manufacturing for BAE Systems, John

Machisak...

"Tim Fowler is an extraordinary talent. He has an incredible ability to

work with people and get them to understand his point of view. He also can

lead his group in a synergistic way to yield incredible business results.

His talent is also very technically sound. He is a lean practitioner with a

very deep understanding of the Toyota and Ford Production Systems. I

recommend Tim for any company that doesn't want to just stay even with the

competition, but wants to blow them off the road."

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