Customer Service Developer

ROBERT B. HOWE

*** ********* **** 919-***-**** (home)

Morrisville, NC 27560 ***@*******.***

OBJECTIVE Seeking a challenging position as a technical lead, where I can

utilize my experience with

Web Application Development, C, UNIX, and SQL in the software

industry.

EDUCATION B.S., Computer Science, December 1993

VA Tech University, Blacksburg, VA

COMPUTER UNIX (Linux, Solaris, HP, DEC) C / C++ (on UNIX, some

Windows)

SKILLS UNIX applications used: Pro*C, OraPerl, SQL, PL/SQL,

Perl, make, awk, sed, cron, lex, yacc, Oracle, MySQL, Informix

various shells, emacs, vi ColdFusion, PHP, DHTML, XHTML

Source code control systems: Perforce, CSS, Javascript, Java,

Apache, IIS

ClearCase, SubVersion, SourceSafe, CVS Dreamweaver, Flash, Adobe

Photoshop

WORK Icarus Studios, Inc. Cary, NC

EXPERIENCE . March 2009 - April 2010 Web Application Developer

. Short-term contract position through Matrix Resources. Icarus

Studios and Fallen Earth

created a new MMORPG game for the public (launched 9/2009).

. Implemented a billing tool from scratch for use by Customer Service

Reps. This web

application was written in PHP using MySQL databases, and the Ext-

js javascript toolkit.

. Jointly developed parts of the back-end main website for

FallenEarth.com using Drupal

CMS, in conjunction with front-end webmasters. Perforce used for

source code control.

Quintiles Research Triangle Park, NC

. July 2008 - November 2008 Web Application Developer

. Short-term contract position through Matrix Resources. Remediated

a third-party

Content Management System purchased to create websites supporting

clinical trials.

. Upgraded ColdFusion web app to adhere to W3C and 508 ADA standards,

upgraded

Oracle stored-procedures, added security measures, and implemented

fax functionality

through a secured web service.

NIEHS Research Triangle Park, NC

. June 2006 - June 2008 Web Application Developer

. Govt. contract position through Lockheed Martin. Designed and

implemented various

web apps to support NIEHS scientists and the public.

. Evaluated FarCry as a CMS solution, but decided to write a content

workflow app in-

house. Workflow app written in ColdFusion MX7 on Mach II framework

using OO

design with an Oracle database. UI also contained Javascript,

Ajax, and CSS in

adherence to 508 ADA standards. SubVersion SVN used for source

code control.

ROBERT B. HOWE

919-***-**** (home) ***@*******.***

WORK Bank of America Charlotte, NC

EXPERIENCE . March 2004 - February 2006 AVP - Web Application

Developer

. Designed and implemented upgrades of bank web applications serving

B2B and retail

consumers. Supported online applications for mortgages and other

home equity

financial products. Also acted as business liaison to technical

offshore resources.

. Main system consisted of: ColdFusion, Javascript, Oracle, SQL and

UNIX scripts.

CSS style sheets in adherence to ADA and W3C HTML standards.

Strict financial

procedures: Six Sigma Methodology, Management By Fact, Standard

Software

Practices. ClearCase used for source code control of multiple

parallel projects.

Solectron Corp. Creedmoor, NC

. May 2001 - August 2003 Web Application Developer

. Contract position through TEK Systems Consulting. Maintenance and

enhancement of

shop floor manufacturing applications. Initially upgraded existing

UNIX and XWindow

applications querying from Oracle, to web applications written in

ColdFusion and PHP.

. Gathered requirements from end-users, designed sub-systems to

integrate into main

inventory-flow data collection system. Implemented and integrated:

time-management

system, engineering documentation system, responsibility trails,

testing and gating

process, receiving and shipping systems.

. Software used: Javascript, ColdFusion, PHP, C, Perl, Pro*C,

PL/SQL, OraPerl, Oracle

Enterprise Mgt. software, Toad, sqlplus, cron batch jobs, UNIX

shell scripts, CVS,

Linux, HP, Dreamweaver, Adobe Photoshop, Flash, Fireworks and

Visio.

iSun Networks, Inc. Morrisville, NC

. April 2000 - April 2001 Technical Lead

. Internet start-up company creating a new integrated web browser

product and

community-builder website from the ground up.

. Dealt with design, analysis, development and integration of back-

end servers with

Oracle DB (using SQL and ODBC), and client-side apps written in

Java, PHP and

Flash. C / C++ coding of servers responding to packets initiated

by web browser

users. Implemented back-end chat server application and protocols

from scratch.

Some Java JDK1.3 coding and PHP module integration with C servers.

. Installation of 3rd party applications such as Apache, imap and gnu-

pop email servers.

. Commercial software used includes: Windows 9X/2000, Linux, Sun

Solaris,

Oracle tools, SQL*Navigator, Visual SourceSafe, Visual J++ and

various X-Terminals.

Data General, a Division of EMC2 Research Triangle Park, NC

. January 1999 - March 2000 Programmer Analyst

. Short-term contract position through Oxford & Associates. Created

and tested low-

level C / C++ function patches for proprietary DG-UX UNIX operating

system

libraries. Converted existing big-endian libraries to use little-

endian Intel chipset.

Some usage of Perl and shell scripts to aid in automation of tasks.

. Aided in porting Java JDK 1.2 to DGUX.

. Commercial software used: Windows NT, Linux, MS Office 97 and

Exceed Netware.

ROBERT B. HOWE

919-***-**** (home) ***@*******.***

WORK Nortel, Northern Telecom Research Triangle Park, NC

EXPERIENCE . August 1997 - December 1998 Programmer Analyst

. Consulting position through COMSYS. Programming and analysis

utilizing UNIX,

Oracle, and Intranet utilities on PC's, HP and Sun workstations.

Maintenance and

testing of multiple systems written in C, Perl, Pro*C, OraPerl and

UNIX shell script.

. Installation of software such as Apache, Perl, Emacs, and other in-

house systems.

Design and analysis of in-production Oracle database systems,

including year 2000

compliance certification issues. Created documentation,

maintenance schedules and

risk-assessment for legacy systems.

. Commercial software used: Windows 95/NT, Oracle Developer 2000 and

Visual C++.

Circuit City Stores, Inc. Richmond, VA

. August 1995 - August 1997 Programmer Analyst

. Large scale start-up project building the new product DIVX DVD from

scratch.

Designed and implemented a server to download queued data to the

set top box.

Implemented methods and low-level protocol to send transactional

packets to

group and individual DIVX customers.

. Programming utilizing UNIX, INFORMIX, and ENCINA client / servers

on DEC

and Sun workstations. C coding and design/analysis of

transactional, real-time,

three-tiered, client / server database systems.

. Created utilities in C, Perl, and Unix shell script to aid in

automating creation of

code templates and manual development tasks.

. Commercial software used includes: XForms (GUI builder),

Windows/NT,

MS Word, Excel, Lotus Notes, System Architect, Project Workbench,

OnTime,

Banyan Vines and XVision Netware.

EDO Corporation Chesapeake, VA

. February 1994 - July 1995 Computer Programmer

. Programming in UNIX and X Windows on HP and Sun workstations.

C coding of multi-process, real-time military defense systems.

Dealt with Motif

widget set, large makefiles, RCS, in-house Real Time Environment

system,

UNIX shell scripts, and GUI builder. Responsibilities also

included testing and

technical writing adhering to strict military standards. Security

clearance required.

. Commercial software used includes: WordPerfect, Quattro Pro,

Visio, Paradox and

PC-Xware Netware.

NOTES I have over 8 years experience working with C on UNIX platforms, and

12 years

experience with SQL (Oracle, MySQL, and Informix). The last 8 years

I've been

focusing on web application development, primarily ColdFusion, PHP

and javascript.

I've dealt with all aspects of the software lifecycle; from

developing new systems

to maintaining complex in-production legacy systems. I'm familiar

and comfortable

with working independently as well as a member of a large team.

While maintaining

enterprise level systems, I've learned to fully document work and

follow specific processes,

as well as coordinate projects across numerous teams (including

outsourcing solutions).

U.S. Citizen. Government security clearance level Secret as of July

1994.

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