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Project Management

Santa Clara, California, 95054, United States
May 28, 2010

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Anitha Janardhanan

Mainframe Analyst



To work in an environment which provides enough opportunities to utilize

and enhance my technical & soft skills.

Career Profile

. 8 years of experience in software designing and development using

MAINFRAME TECHNOLOGY. Technical areas of focus: JCL, COBOL, PL/1,


and DB2.

. 6 months of experience in testing and automation of JAVA based

Application. Tools used : QTP Quick Test Professional for Test

Automation and UNIX

. 4 months of experience in UNIX, JAVA, JAVA SCRIPT, SQL, COLD FUSION,

BLAZE Advisor 6.0 and ORACLE database.

. INSURANCE AND TELECOM domain experience

. Strong Analytical skills

. Strong Business Communication skills.

. Strong Technical understanding.

. Quick Learning curve & Good Team Player.

. Quality focused.

Tools Practised:

. ENDEVOR, CHANGEMAN & PANVALET for Version Control of mainframe

software components.

. SAPIENS and COOLGEN - Rapid Application Development Tools

. Syncsort Utilities for sorting datasets.

. Blaze Advisor rule engine for running business rules.

. QTP - Quick Test Professional Tool for test automation.

. Omegamon, BMC for performance monitoring and analysis.

. FILE-AID for file handling and Rexx for tool development.

. FTP and NDM for file transfer.

. X-PEDITOR and Eztrieve for analysis of the programs. CA-Intertest for


Professional Experience

. Ability to lead a Project team and deliver outstanding results for the


. Ability to gather Business needs from Client/Business group and

provide Technical feasibility to finalize the Business requirement.

. Ability to design Technical requirements for the projects.

. Software Development, Testing & Implementation.

. Release Management & Production Support.

. Quality Process Management.

. Module and Resource Management.

Project Experience

Client: Farmers Insurance Group, Los Angeles, California - October 2007

till date.

Project: Mainframe Analyst in Enhancement and Maintenance of Coverage

Validation system and Image Validation system at Los Angeles.

. Technology involved: MVS, JCL, COBOL, CICS, IMS DB, VSAM, DB2, MQ

Series and Blaze Advisor 6.0.

. The COVERAGE VALIDATION SYSTEM comprises of an exhaustive list of

Table driven rules, Sapiens rules and Cobol programs to validate the

eligibility of the coverages to be offered to the insured for Motor


. I was involved in providing Technical and Business support to the

Business Owners during the Business Requirement phase to create

Business Requirement documents.

. I was involved in providing Technical requirements for the projects

during the Design phase by analyzing the list of all sapiens rules,

Cobol programs and DB2 tables under impact.

. I was also involved in the support for Development and Testing,

review of Test Plan,

Test Results Validation and Project Implementation support for various


. In the IMAGE VALIDATION SYSTEM, a set of Business rules runs in the

Blaze Advisor Rule Engine to validate and create triggers if the

coverage plan selected is not eligible for the insured. This is to

ensure that the coverage plan selected is in accordance with the State

Law. I was involved in gathering of the Business requirements,

Designing Business rules using Blaze Advisor rule engine, Development

of the rules in the Blaze environment, Testing the rules with

Mainframes as the Interface and Project Implementation.

Client: AT&T, OHIO - June 2007 to September 2007.

Project: Mainframe Analyst in Enhancement & Maintenance of Error Management

System in Ohio with Infosys.


. In Error Management System (EMS) under AT&T, the telephone usages

errored out from the Billing systems are corrected and send back to

the upstream applications for billing. Over $24,000,000 is recovered

annually by the EMS applications through the process of error


. I was involved in Development and Enhancement of JCLs and Cobol batch

programs which collect the error records from various input sources

and reformat them into a standard AMA, EMI and EMS format and prepare

them for transfer to UNIX

. The tasks also involved running of Unix shell scripts to receive

error files (via FTP) from mainframe machine and store them in the EMS

Oracle database in a manner suitable for efficient access by online

investigators for error correction.

. The tasks include maintenance of user friendly Online User Interface

using Cold Fusion and Java Script which access the Oracle database for

errored out usages.

. I was involved in the Design, Development and Testing of the SCORE

CARD METRICS project to derive a monthly summary of volume of usages

corrected by the EMS system and the revenue associated with it. This

project replaced the manual data collection and spreadsheet

preparation currently performed by managers and associates

. I was involved in the Onsite-Offshore coordination and Production

Support to fix the issues in the Mainframes and Unix production

environment. The task also included ONLINE SYSTEM MONITORING AND

SUPPORT by running daily jobs to record the system down time and

system availability.

. I was involved in the SYSTEM TEST ENVIRONMENT SETUP/UPDATE with 24x7

support to facilitate smooth operation of the System Testing.

Client: AT&T, San Ramon, CA- April 2007 to June 2007

Project: Mainframe Analyst in Enhancement & Maintenance of Usage Billing

Application at SanRamon, CA with Infosys Technologies Ltd, India

. Technical Areas: MVS, JCL, CICS, COBOL, VSAM and DB2

. The USAGE BILLING application involved rating of the daily usages

recorded in AMA and EMI in the telephone switches and sending them to

downstream applications for bill calculation and invoicing.

. The tasks involved interaction with the Client to gather requirements,

Onsite-Offshore Coordination, providing Detailed Design document,

Development, Review and Testing.

. I was also involved in 24*7 Production Support and System Testing


. In AT&T, the Operator handled usages were not billed at all. A

project OS BILL GEN was performed to incorporate the rating of these

usages by changes in existing Cobol programs and Production Jobs.

Client: AT&T, San Ramon, CA - June 2006 till December 2006

Software Tester and Team Lead for a Web Based Quality Control project at

Infosys Technologies Ltd, India

. Technology involved : UNIX, QTP

. The project involved Quality Control of the PEOPLE SOFT web based

application tool which creates orders for the customers who choose

AT&T for their Internet services.

. I was involved in the formulation of Test strategies and Test plan

preparation for order management.

. I was involved in the REGRESSION AND SYSTEM TESTING of the orders in

the Online application and in Batch mode using Unix.

. I was involved in PRODUCTION IMPLEMENTATION VALIDATION where testing

is directly performed on the production region once the project is

implemented in production.

. As a Team Lead, I was involved in Onsite-Offshore coordination,

Testing requirements gathering, Task allocation with in the team,

Coordination with the team, Requirement Clarification to the team,

Status Collection and Reporting .

. The tasks also involved analysis of Defects, opening defects for any

deviation from Business during testing and tracking the defects to


. Also Test scripts were automated using QTP to avoid manual


. SQA AUDITS were performed on a monthly basis to ensure that the

Quality Standards are met.

Client: AT&T, CT- July 2005 to June 2006

Mainframe Developer and Team Lead in Enhancement & Maintenance of Billing

Application at Infosys Technologies Ltd, India


. Technology involved: MVS, JCL, PL/1, CICS, Assembler Programming ASM,

MQ Series, IMS DB/DC and DB2.

. The project was dealt with Customer Account Information, Billing

Inquiry, and Collections & Adjustments of Bills for data, voice and

internet services. The tasks involved Development and Maintenance of

Online application using IMS DC.

. I was also involved in Development, Testing and Implementation of the

batch programs for changes in the Billing Application.

. A project Enterprise Billing Format (EBF) was executed to introduce a

standard format for the AT&T bills across all regions in United

States. As a part of Billing Inquiry system I was involved in the

creation of new online screens, transactions and programs for the

display of the new bills to the end users.

. PL/1 COMPILER CONVERSION project was performed to upgrade the version

of the PL/1 compiler. The task involved recompilation of all the

modules with the new complier version and testing of the entire system

from top to bottom.

. As a Team Lead I was involved in Module and Resource management,

analysis of Requirement, finalizing Technical requirement, Reviews,

Testing and Status Reporting.

Client: Equant, Paris September 2001 - June 2005.

Mainframe Developer for Enhancement & Maintenance of Order Management &

Billing Application at Infosys Technologies Ltd, India

. Technology Involved : MVS, JCL, COBOL, CICS, PL/1, SAPIENS, SAPIENS

DBA activities, VSAM and DB2

. This project looked at MAINTENANCE AND ENHANCEMENT of the Order

Management and Billing Application for data, voice and internet


. ONLINE SCREENS DEVELOPMENT involved development of screens and

addition of business logic using SAPIENS Rapid Application

Development tool for the new product IPVPN introduced into the market.

. Creation of batch jobs and PL/1 programs to incorporate billing and

invoicing of the IPVPN Service.

. SAPIENS DBA ACTIVITIES involved creation of tables and other data

objects and restricting access to the users based on security levels.

. MASS LOADS of data to the Customer Account Management database on a

monthly basis. Activities involved creation of MACROS in MS EXCEL to

make the data compatible with the tables and to import the excel into

the DB2 tables.



B.E. in Electronics and Communication Engineering,

Hindustan College of Engineering, Chennai, India.

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