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Engineer Quality

Toledo, Ohio, 43611, United States
May 31, 2010

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Charles Mierzwiak

**** ***** **.

Toledo, Ohio **611

(419) ***-****

EXPERIENCE Valeo N. A., Valeo Mgmt Systems Div. (formerly ITT automotive)

Troy, Michigan

'94 - Nov.'08 2yrs: Group Resident Engineer within Toledo Jeep Asm Plant

and Supplier Park

. Identify Product Issues and coordinate resolution with Valeo and

Chrysler Production,

Engineering and Mgmt.

. Problem Identification and Resolutions conducted via Valeo formal

Problem Solving Methodology.

7yrs: Manager, Valeo Electrical Systems, Customer Quality Services.

. Staff of 5 Quality Engineers and 2 warranty technicians.

. Conduct Advanced Quality Planning. Product Launch and Production

Performance monitoring

at Big 3 and Japanese Asm Plants for Valeo Switches and Sensors


. Warranty problems identification using Customer on-line Warranty

Systems and problems resolution through returned parts analyses. Provide

Warranty Reports to Customer Mgmt for monthly review meetings.

5yrs: Purchasing Dept Supply Chain Development Engineer.

( Supplier Certification through ISO 9001 Auditing. Developed over 75


. Conducted Continuous Improvement and Cost Reduction


Major Accomplishments:

Developed the initial Lessons Learned database. Used by world-wide Valeo

Asm Plants.

Achieved significant Quality Penalty Costs reversals and Supplier Cost


International Experience

- To '94: Quality Mgmt and Engineering Contract Services

provided to the following industries - -

Plastics Molding and Painting. Managed Color and Plastics Lab. Staff of 3


Automotive Glass, Tool and Die / Steel Stampings, Vehicle Brake Systems


Obtained Ford Q1 and Chrysler Pentastar awards

Training and implementation of Statistical Process Control (SPC) programs


EDUCATION Bachelor of Science, University of Toledo, '89 Business

Administrative Services

Currently: - Volunteer 'Adult Reading Tutor' for Toledo Lucas

County Public Library

Home Maintenance/Remodeling, Decks, Porches and Car Repair projects

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