Engineer Quality
Resume:
Charles Mierzwiak
Toledo, Ohio **611
*********@***.***
EXPERIENCE Valeo N. A., Valeo Mgmt Systems Div. (formerly ITT automotive)
Troy, Michigan
'94 - Nov.'08 2yrs: Group Resident Engineer within Toledo Jeep Asm Plant
and Supplier Park
. Identify Product Issues and coordinate resolution with Valeo and
Chrysler Production,
Engineering and Mgmt.
. Problem Identification and Resolutions conducted via Valeo formal
Problem Solving Methodology.
7yrs: Manager, Valeo Electrical Systems, Customer Quality Services.
. Staff of 5 Quality Engineers and 2 warranty technicians.
. Conduct Advanced Quality Planning. Product Launch and Production
Performance monitoring
at Big 3 and Japanese Asm Plants for Valeo Switches and Sensors
products.
. Warranty problems identification using Customer on-line Warranty
Systems and problems resolution through returned parts analyses. Provide
Warranty Reports to Customer Mgmt for monthly review meetings.
5yrs: Purchasing Dept Supply Chain Development Engineer.
( Supplier Certification through ISO 9001 Auditing. Developed over 75
suppliers.
. Conducted Continuous Improvement and Cost Reduction
workshops/training.
Major Accomplishments:
Developed the initial Lessons Learned database. Used by world-wide Valeo
Asm Plants.
Achieved significant Quality Penalty Costs reversals and Supplier Cost
Reductions
International Experience
- To '94: Quality Mgmt and Engineering Contract Services
provided to the following industries - -
Plastics Molding and Painting. Managed Color and Plastics Lab. Staff of 3
technicians.
Automotive Glass, Tool and Die / Steel Stampings, Vehicle Brake Systems
Mfg
Obtained Ford Q1 and Chrysler Pentastar awards
Training and implementation of Statistical Process Control (SPC) programs
.
EDUCATION Bachelor of Science, University of Toledo, '89 Business
Administrative Services
Currently: - Volunteer 'Adult Reading Tutor' for Toledo Lucas
County Public Library
Home Maintenance/Remodeling, Decks, Porches and Car Repair projects
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