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Manager Sales Representative

Ann Arbor, Michigan, 48108, United States
May 31, 2010

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. ** plus years Management and leadership experience

. Solid record of accomplishments initiating operational/organizational

changes to improve performance

. Developed a successful organization that was able to meet or exceed

its annual safety, quality and delivery targets

. Successfully managed a $10.5 million payroll and over 150 employees

. Succeeded in meeting or exceeding annual budget requirements

. Experience in Lean manufacturing

. Project management experience; executed several new vehicle launches

. Three years training and orientation experience

. 20 years of customer service experience

. Six plus years computer networking experience

. Expertise in various computer programs

MS Windows, MS Server 2003, MS Office, Lotus Notes, Novell


. Experienced in various aspects of business, including technology

management, accounting, management, manufacturing, production,

marketing, and organizational dynamics. Special talent for using

innovative and resourceful methods in problem solving, planning, and

organizing. Self-directed with proven leadership and decision making

skills. Possess people skills with strong ability in written and oral

communication. Organized and detail-oriented.


Computer Network Security Professional Program

Global Information Technology, In-process

Master of Business Administration

Technology Management

University of Phoenix, October 2004

Professional Certificate

Human Resource Management

Villanova University, May 2005

Bachelor of Arts Degree

Management and Organizational Development

Spring Arbor College, January 1997


Computer Works 2009 - Present

Computer and IT provider of services to business and residents

from Downriver Detroit to Toledo, Ohio

1. Business Operations and Network Technician provide business

operations leadership managing the daily functions and

direction of the company. I also provide project

management, computer network installation, diagnosis;

repair, administration and PC repair solutions to Business

and Residential clients.

Chrysler LLC 1993 - 2008

Automotive assembly plants

Toledo North Assembly Plant

2. Area Manager in the Body in White Department. Directed,

managed, and inspired 4 salary production supervisors, 7

maintenance supervisors and 135 UAW hourly represented

operators. Responsible for the Safety, Quality, Delivery,

Cost, and Morale for assigned shift.

Warren Truck Assembly Plant

3. Area Manager in the Body in White department responsible

for the Safety, Quality, Delivery, Cost, and Morale for my

assigned shift. Directed 6 salary production supervisors

and 115 UAW hourly represented operators. Direct report to

the Body in White Center Manager.

4. Production Supervisor. Supervised UAW hourly technicians in

the Body in White department. Also supervised UAW hourly

technicians in the Final Assembly/Pre Dealer Prep area

during the launch of the 2002 Dodge Ram focusing on quality

validation. Promoted to an Area Manager.

Jefferson North Assembly Plant

5. Production Supervisor ( Zone Coordinator) Supervised UAW

hourly technicians in the final reprocess repair area. Have

also supervised in the trim department.

6. MOA Instructor/Coach UAW appointment. Instructed new

employees in the Modern Operating Agreements Twenty Team

Duties. Coached teams with MOA teamwork issues. Promoted to

a production supervisor.

Tel-Matic Systems, Inc. / PC Distributing, Inc. 1987-1993

Full line computer products distributor specializing in Novell


7. Region Manager Coordinated the sales activities for a three

state region. Prepared sales reports, recommended product

solutions, established sales goals, preformed trade show

presentations, managed inside sales representative.

Promoted from an inside sales representative.


United States Marine Corps. Reserves, Weapons Co, Section Leader (1984-


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