SKILLS AND ABILITIES:
. ** plus years Management and leadership experience
. Solid record of accomplishments initiating operational/organizational
changes to improve performance
. Developed a successful organization that was able to meet or exceed
its annual safety, quality and delivery targets
. Successfully managed a $10.5 million payroll and over 150 employees
. Succeeded in meeting or exceeding annual budget requirements
. Experience in Lean manufacturing
. Project management experience; executed several new vehicle launches
. Three years training and orientation experience
. 20 years of customer service experience
. Six plus years computer networking experience
. Expertise in various computer programs
MS Windows, MS Server 2003, MS Office, Lotus Notes, Novell
PERSONAL PROFILE:
. Experienced in various aspects of business, including technology
management, accounting, management, manufacturing, production,
marketing, and organizational dynamics. Special talent for using
innovative and resourceful methods in problem solving, planning, and
organizing. Self-directed with proven leadership and decision making
skills. Possess people skills with strong ability in written and oral
communication. Organized and detail-oriented.
EDUCATION:
Computer Network Security Professional Program
Global Information Technology, In-process
Master of Business Administration
Technology Management
University of Phoenix, October 2004
Professional Certificate
Human Resource Management
Villanova University, May 2005
Bachelor of Arts Degree
Management and Organizational Development
Spring Arbor College, January 1997
EMPLOYMENT HISTORY:
Computer Works 2009 - Present
Computer and IT provider of services to business and residents
from Downriver Detroit to Toledo, Ohio
1. Business Operations and Network Technician provide business
operations leadership managing the daily functions and
direction of the company. I also provide project
management, computer network installation, diagnosis;
repair, administration and PC repair solutions to Business
and Residential clients.
Chrysler LLC 1993 - 2008
Automotive assembly plants
Toledo North Assembly Plant
2. Area Manager in the Body in White Department. Directed,
managed, and inspired 4 salary production supervisors, 7
maintenance supervisors and 135 UAW hourly represented
operators. Responsible for the Safety, Quality, Delivery,
Cost, and Morale for assigned shift.
Warren Truck Assembly Plant
3. Area Manager in the Body in White department responsible
for the Safety, Quality, Delivery, Cost, and Morale for my
assigned shift. Directed 6 salary production supervisors
and 115 UAW hourly represented operators. Direct report to
the Body in White Center Manager.
4. Production Supervisor. Supervised UAW hourly technicians in
the Body in White department. Also supervised UAW hourly
technicians in the Final Assembly/Pre Dealer Prep area
during the launch of the 2002 Dodge Ram focusing on quality
validation. Promoted to an Area Manager.
Jefferson North Assembly Plant
5. Production Supervisor ( Zone Coordinator) Supervised UAW
hourly technicians in the final reprocess repair area. Have
also supervised in the trim department.
6. MOA Instructor/Coach UAW appointment. Instructed new
employees in the Modern Operating Agreements Twenty Team
Duties. Coached teams with MOA teamwork issues. Promoted to
a production supervisor.
Tel-Matic Systems, Inc. / PC Distributing, Inc. 1987-1993
Full line computer products distributor specializing in Novell
networking.
7. Region Manager Coordinated the sales activities for a three
state region. Prepared sales reports, recommended product
solutions, established sales goals, preformed trade show
presentations, managed inside sales representative.
Promoted from an inside sales representative.
MILITARY EXPERIENCE:
United States Marine Corps. Reserves, Weapons Co, Section Leader (1984-
1992)