Ricky Kok
Apt. D***
King Of Prussia, PA 19406
Primary Phone: 267-***-****
Email: ********@*****.***
EDUCATION
Drexel University, Philadelphia, PA
B.S., Information Science Technology, June 2006
Montgomery County Community College, Blue Bell, PA
Certificate in CADD, May 2010
Cumulative GPA: 3.79
CERTIFICATION
Certification in CADD
HONORS and AWARDS
. Member of the National Dean's List
. Member of the National Society of Collegiate Scholars
SKILLS SUMMARY
Professional Skills
. Strong analytical and problem solving skills.
. Able to set effective priorities and meet operational deadlines.
. Self-motivated; able to complete tasks with minimal supervision.
. Quick and eager to learn new concepts and tools.
. Pay close attention to details.
. Strong work ethic; tasks completed accurately and thoroughly.
. Solid knowledge of computer-based information technologies and
interrelations with business management.
. Written and spoken fluency in English and Chinese (Mandarin and
Cantonese).
. Thorough documentation skills.
Computer Skills
. Hardware: IBM compatibles, Macintosh.
. Operating Systems: Win 95/98/Me/2000/XP/NT/Vista; Mac O/S 7/8/9/10.3.3;
MS DOS.
. Software: Microsoft Word, Excel, Access, PowerPoint, FrontPage, Visual
Studio, Adobe Photoshop CS, Illustrator 9.0, Flash MX, Dreamweaver,
Oracle 8, 9i, Oracle Report, Oracle Form, JCreator, JBuilder, Crystal
Report 9.0, Lotus Notes, SQL Server 2005, Coss Screen builder, AutoCAD
2010, Sketchbook Pro
. Languages: HTML, CSS, XML, XSLT, C++, UML, Visual Basic 6.0, Visual
Basic.Net, SQL, PL/SQL, ASP.Net, Java 2, Java Script, Coss Script, VB
Script.
PROFESSIONAL EXPERIENCE
Internet Pipeline Inc., Exton, PA 2006-2009
iGo Developer
. Analyzed user requirements to define application objectives.
. Designed and developed user interfaces for internet/intranet applications
by setting expectations and features priorities throughout development
life cycle.
. Used languages and software products, and designed and conducted user
tests to complete programming.
. Integrated applications by designing database architecture and server
scripting.
. Studied and established connectivity with network systems, search engines
and information servers.
. Completed application development by contributing to team meetings.
. Troubleshot development and production problems.
. Enhanced organization's reputation by accepting ownership of new and
different requests.
. Explored opportunities to add value to job accomplishments.
Philadelphia Water Department, Philadelphia, PA 2004-2006
Junior Developer
. Developed reports facilitated on Oracle/Crystal Report to support various
business functions.
. Worked with DBA to plan and maintain database infrastructure and
procedures for database backup and recovery.
. Developed new .NET web applications and components.
. Provided supports for existing .NET and legacy applications for various
department units.
. Worked with business analyst to interpret business requirements and
design systems.
. Used Unified Modeling Language to document system designs.
George Washington High School, Philadelphia, PA 2003-2004
Desktop Service & Support Specialist
. Served as the initial point of contact for resolution of
desktop/workgroup-related problems in a 400+ user environment.
. Troubleshot, implemented configurations, researched, diagnosed,
documented and resolved technical issues.
. Set up workstations and laptops for teachers and staff; configured
systems, ensured network connectivity and installed and tested hardware
and software.
. Managed LAN/WAN installation/configuration/support for all users.
. Updated and maintained school website.
Design & Imaging Studio of Drexel University, Philadelphia, PA 2003-
2005
Technical Assistant
. Set up workstations and laptops for professors, staffs and students;
configured systems, ensured network connectivity, and installed and
tested hardware and software.
. Implemented configurations and maintained all machines in studio.
. Troubleshot, and resolved technical issues in a 100+ user-environments.
. Provided answers and assisted students on using different software to
complete homework assignments.