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Customer Service Representative

Location:
7502, United States
Posted:
May 26, 2010

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objective

To obtain a challenging position where my

experiences, education, leadership and management

skills, can be utilized effectively to enhance the

organization and my career.

Experience

April 2003-May 2010 Concerned Parents for Head

Start Paterson, NJ

Lead Teacher

? Must evaluate the classroom personnel on an

annual basis.

? Responsible for the daily overall operations and

management of that assigned center.

? Maintain and refer all daily attendance records

and reports to the Manager on a daily basis.

? Responsible for organizing the classroom into

functional learning areas, and must supervise and

maintain a safe and healthy learning environment.

Sept 2005-Oct 2006 Best Buy

Paramus, NJ

Customer Service Representative

? Handled and resolved customer complaints.

? Processed orders, forms, and credit applications

.

? Gathered information about customer's purchasing

account.

? Obtained and evaluated all relevant information

to handle inquiries

? Calculated cash drawer and provide a balance

report.

Jan 2004- July 2005 Wal-Mart

Saddle Brook, NJ

Cashier/ Customer Service Representative

? Processed information and merchandise through

register system.

? Maintained awareness of all promotions and

advertisements.

? Ensured that each customer receive outstanding

service providing a friendly environment.

Education

In Progress Montclair State University

Montclair, NJ

B.S. Business Administration/ Conc.

Accounting

Skills

2007 Microsoft Excel Spreadsheet and 2007 Quick

Books Software.



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