THOMAS A. HERMES
**** ******** *****: 248-***-****
Troy, Michigan 48084
******.******@*******.***
CAREER SUMMARY
Account manager with technical background and experience in Driver Information, Infotainment
and Connectivity products. Passionate commitment to customer satisfaction and on time delivery.
Capable in business development, commercial, marketing, engineering release, and supply chain.
Strong project management and product development abilities from initial sourcing through start of
production.
PROFESSIONAL EXPERIENCE
ROBERT BOSCH LLC, Farmington Hills, Michigan 1994-2010
Account Manager – Blaupunkt Division 2008-2010
Reception and Audio Systems
Acquisition, commercial, marketing and program management responsibility for RF and sound
products including AM/FM and GPS Screen Antenna Modules at General Motors, Nissan
North America and Tier 2 customers.
1. Grew market share of North American screen antenna business by 25% through improved
quality of customer service and proactive relationship building.
2. Improved overall profitability by optimizing Engineering Design Change process by
effective negotiation with OEM Cost Estimating.
3. Established and launched business model for antenna modules produced in China.
4. Collected over $200K of Product Development costs for cancelled programs in 2009.
5. Consistently achieved on time customer product development timing by releasing products
using Advanced Product Quality Planning (APQP) process and procedures.
Account Manager – Driver Information / Infotainment Division 2002-2008
Marketing, commercial and program management responsibility for Car Radio, Navigation,
Digital Amplifiers, Audio Products and AM/FM/GPS Reception Modules and Systems.
1. Acquired 80% of base audio speaker market share at Nissan through development and
execution of detailed marketing acquisition action plan.
2. Improved JD Power Initial Quality Survey (IQS) score by fast track introduction of car radio
feature changes which reduced consumer complaints.
3. Prepared comprehensive Raw Material Price increase proposal that was effectively
leveraged and negotiated for additional program volume.
4. Secured new sourcing opportunities through negotiation of extension of End of Program
timing.
5. Increased MP3 radio take rates by 20% by developing and supporting the “Sun and
Sound” Dealer promotion campaign with Ford Marketing and Planning.
6. Developed Point of Purchase promotional materials which communicated value to
consumers and increased option rates at the retail dealers.
7. Promoted premium audio sound brand catalogue to OEM Marketing and Product Planning
departments.
Thomas A. Hermes Page 2
1. Presented OEM Car Multimedia products and promoted advanced technology concepts at
Consumer Electronic Show (CES), Society of Automotive Engineers (SAE) Congress and
OEM Technical Demonstrations.
ROBERT BOSCH LLC (continued)
Sales Manager – Body Electronics Division 2001-2002
Acquisition and business management responsibility for $40 Million annual revenue Wiper
Systems, Rain Sensors and Door Closures account for Ford. Managed four direct reports.
2. Maintained on time product launches and monitored product profitability.
Senior Sales Engineer – Powertrain Division 1998-2001
Commercial Manager and Resident Engineer for Engine Oxygen Sensor account at Ford.
• Achieved a 50% market share at Ford with $40 Million annual sales.
• Introduced the Fast Light Off Oxygen Sensor to the North American market.
Sales Engineer - Powertrain Division 1996-1998
Commercial Manager and Resident Engineer for Engine Knock Sensor account at Ford.
Launched the engine knock sensor across the Ford V8 truck engine market.
• Achieved a 50% market share at Ford with $12 Million annual sales.
Sales Engineer – Powertrain Division 1994-1996
Commercial responsibility for the Bosch/Denso Joint Venture for the supply of gasoline fuel
pumps for Ford Electrical and Fuel Handling Division.
• Grew business by meeting increased customer specification requirements.
• Proactively promoted the Bosch designed fuel pump via technical presentations.
DETROIT CENTER TOOL INCORPORATED, Troy, Michigan 1994
Project Manager
Sales and Project manager for production tool company that specialized in the design and
fabrication of component leak detection equipment for the automotive and defense industry.
• Completed project responsibility from quotation, design, assembly, qualification,
installation and customer approval. Average value of projects was $40K - $200K.
GENERAL MOTORS CORPORATION – A.C. SPARK PLUG DIVISION, Flint, MI
Test Engineering Supervisor 1988-1994
Managed engineering laboratory for testing of fuel pumps, oil and gasoline and diesel fuel
filtration products. 12 direct reports.
Test Engineering Technician 1985-1988
Component durability, reliability and product development testing of fuel pumps, oil and
gasoline and diesel fuel filtration products.
SYSTEM EXPERIENCE
Thomas A. Hermes Page 2
GM Supply Power, Nissan Supplier Portal, EDI, SAP, Word, Excel, PowerPoint
EDUCATION
Master of Arts, Industrial Relations, Wayne State University, Detroit, MI 1988
Bachelor of Science, Behavioral Science, Central Michigan University, Mt. Pleasant, MI 1984