Manager Medical
Resume:
Kenneth Michael Kovacs
Brownstown, Michigan 48183
****.******@*********.***
To position myself in a challenging career, which provides continual education and professional
Objective:
growth, while utilizing my current skills and vast problem solving and customer satisfaction
experience.
Certification – EpicCare Inpatient Procedure Orders March 24, 2006 – current through Spring
Education:
‘07
National Institute of Technology, Livonia, Michigan
Curriculum Studied – Electronics Engineering Technology - with emphasis on Industrial
Electronics.
Cumulative Grade Point Average 4.0
Grosse Ile High School, Grosse Ile, Michigan
Graduate of College Preparatory Curriculum
3 years of Mechanical and Architectural drafting with experience on a CAD system.
Employment:
3-2009 – 5-2009 Sentara Health – Working as a physician trainer and floor support for an Epic big bang go-live.
10-200*-**-**** U of T Dallas - Worked for a large teaching University helping with standardization of orders
build, naming conventions, CDM comparison, Chargeables build for HOV and preference list
builds. Provided back up support on PRL Order sets.
05-200*-**-**** Kaiser NW - Orders AC – Working for a large Healthcare System in the Northwest
Troubleshooting Orders Issues and leading the Order Set build and collaborative efforts to
complete their go-live.
02-2008 –04-2008 Sutter Health - Principle Trainer – Provided analysis, role review and curriculum development.
10-2007 -01-2008 Pitt County Memorial - Independent Consultant –
Worked as a Design / Build specialist on the Epic inpatient orders team, building the orders
portion of a five hospital deployment.
05-200*-**-**** Kaiser Southern California - ACS – HCS - Dearborn, MI
Provide additional contracted support of HIS application deployment to various clients
nationwide. Worked with EPIC Inpatient Procedure Orders, providing workflow analysis,
design, order transmittal and go-live support.
02-2007 -04-2007 Stanford Hospital - Perot Systems – Plano, TX
Design and Build of Epic inpatient procedure orders. Working as an AC on a multi phased
installation of Epic HIS for Stanford Hospital and Clinics. Duties include current state and future
state workflows and process re-design. Text side build of Categories, Orders, Composers and
frequencies. Upload spreadsheets and error log debugging.
08-2005 -01-2007 Agnession Health / Kaiser Southern California - ACS – HCS - Dearborn, MI
Provide additional contracted support of HIS application deployment to various clients
nationwide. Worked with EPIC Inpatient Procedure Orders and the Cerner suite of
applications with emphasis in PharmNet, ProFile and Document Imaging. Responsibilities
include build, test, training, go-live support and DBV sessions.
09-2002 –08-2005 Detroit Medical Center / Crittenton Hospital - CareTech Solutions – Systems Analyst – Troy, MI
Responsible for software builds, deployment and training of various HIS applications. Created
and performed Build, Integration, Regression and Stress testing and analysis in a multi domain
environment. Responsible for all Application specific Hardware acquisitions and design
configurations to include 100 % failover and redundancy. Performed all hardware builds and
configured application specific server processes and their appropriate alert notifications. Acted as
project lead to schedule communications with multi vendor deployments and to present product
demonstrations to clients and Physician leadership teams.
My three Cerner areas of expertise consist of:
Cerner Document Imaging: Build – Test – Train and Support.
Cerner ProFile: Build – Test – Train and Support.
Cerner PharmNet: Build – Test – Train and Support.
I also have strong skills in the standard set of core tools. Worked with all of Cerners’ reporting
tools, user configuration/security tools, PowerChart resulting with Inbox/ESIG and OPS jobs. I
also participated in backup RadNet support and MTM transcription build.
05-2002 -09-2002 MedQuist - Regional Applications Manager – Southfield, MI
Responsible for all application support - new implementation configuration, protocol transfer
decisions and text to text verification to guarantee complete document transfers within contract
guidelines with minimal downtime. Performed all new client and account installs along with new
office configurations and product launches.
07-2001 – 05-2002 Independent Contractor – Consultant
Performed services for various customers in the areas of Consulting, Upgrades, Moves, Training,
Technical Sales Presentations, Product Comparison, Needs Analysis and new equipment
installations.
08-1989 –07-2001 Medical/Business Information Systems – Regional Service Manager - Southfield, MI
Responsible for the Configuration, Installation, Training and Support of entire product line. This
includes all Technical Sales Presentations, RFP Completion, Needs analysis and Product
Comparison, personnel management, scheduling, travel arrangements and parts ordering, to
complete projects assigned to our office. Our products include Microsoft NT/Novell Server Based
Dictation and Medical Records Processing Systems- directly interfaced with HIS/RIS systems
w/HL7 formatted interfaces. These applications encompassed the entire phase of Computerized
Patient Record including Chart Deficiency, Electronic Signature, Billing, Multi-Facility and
Central Repository/Document Imaging. Experienced with MDXpress, STATReport, Mediscribe,
Crescendo, RTAS, Sony, Lanier, Phillips and Dictaphone. Solid knowledge of interfaced
applications such as HBOC (Star / Series2000), Cerner, IDX, ADAC and more. Customized these
applications to comply with Billing/Coding and regulatory issues to conform with
HIPAA/JACHO. Court Recording Systems, mixers and microphones. Call Loggers, 911
Recorders along with some phone switch and line drop installations. NT, Novell networks,
LANtastic, NetWare Lite, and Windows peer to peer networks to incorporate Caseload and Time
Slips legal billing packages.
1987 – 1989 Lowry Computer Products. Customer Engineer. – Brighton, MI
Installation and component level repair of various printers and personal computers. Established
communications between mainframe computers and peripherals. Worked with scanner and bar
code based Time and Attendance Systems.
Skilled in Novell 3.11, 3.12, 4.1 and Microsoft NT 4.0 servers.
Special Skills:
Including installation and administration.
Trained and skilled in Cerner Millennium HIS Applications – Certified in Cerner Fundamentals,
Core Design / Build, PharmNet and Profile. Worked heavily in Document Imaging, Profile,
Inbox, PowerChart, PharmNet, Transcription, Medical Record Processing and Chart Tracking
applications and all appropriate integration. Including event set/code builds.
Certified in EPIC Inpatient orders – DBV sessions, training, process redesign, and go live support
Working knowledge of SQL, BTRIEVE, and ORACLE Databases
Over 12 year’s involvement within numerous Medical Records environments
Working knowledge of phone switches and cabling (LAN and telecom).
Knowledgeable in all areas of digital voice including dictation, 911 recording, court recording
and ACD phone applications.
Experience in VPN and remote to host communications.
Specialist in Project Management/ solving complex problems/perform audits/consultative reports.
Superior Training and product customization/enhancement/analysis
Broad range of expertise in supporting applications and hardware in various environments -
Client/Server and thin client, including Windows 2000, NT, 98, 95 and NetWare, Microsoft
Office, and Wordperfect.
Advanced expertise in Word Processing macros and speed typing applications
Contact this candidate