Human Resources Customer Service
Resume:
Beth Hill
Greer, SC *****
********@*******.***
Professional Qualifications
Highly dedicated Human Resources Professional with experience in HR
administration, workforce planning, recruitment, training and development,
payroll and benefits administration. Exceptional dedication to quality
customer service and employee focus. Able to achieve a high level of
employee motivation and morale.
Professional Experience
Quality Business Solutions, Inc., Travelers Rest, SC
2008-Present
Leading Professional Employer Organization in the Upstate
Human Resources Administration
. Manage new hire information in HRIS system including benefits
enrollments and terminations.
. Educate benefit programs to employees and coordinate open enrollment
events.
. Act as an employer representative on unemployment hearings and resolve
unemployment claims.
. Recruitment for all new hires.
. Assist clients with employee relations and HR related issues.
Peterbilt Motors Company, Madison, TN
2004-2007
Premium Manufacturer of Class 6-8 trucks in the United States
Human Resources Specialist
. Coordinated training procedures for all employees.
. Managed tuition reimbursement and service awards program
. Benefits and payroll administration.
. Facilitated medical assessments and new hire orientations.
. Assisted with recruitment including reference checks and interviews.
. Maintained data in the HRIS system and provide reports as needed.
Centerplate, Spartanburg, SC and Nashville, TN
2002-2004
North America's Leading Food Service Provider for Sports and Entertainment
Venues
Group Coordinator
. Staffed football stadium with non-profit organizations for all events.
. Coordinated fundraising schedules, guidelines, and program
requirements.
. Facilitated group training for all volunteers.
Human Resources Assistant
. Developed cost effective action plans to improve workers' compensation
claims.
. Created history reports and researched claims of outstanding costs.
. Communicated with field employees on workers' compensation concerns
and HR policies.
. Created training presentations, monthly newsletters, and job
descriptions.
Key Risk Management Services, Inc., Greensboro, NC
1999-2001
Specializes in Worker's Compensation Services for thousands of Employers in
the Eastern US.
Human Resources Specialist Trainee
. Created training presentations, monthly newsletters, and job
descriptions.
. Facilitated Lotus Notes and telephone training.
. Planned and organized special events and fundraisers.
. Conducted phone interviews, reference checks, and employee
orientations.
Education
University of North Carolina at Greensboro
Bachelor of Science in Business Administration, 2001
Computer Skills
MS Word, Excel, Power Point, Outlook; SAP HRIS database systems; Kronos
payroll systems; HR Pyramid.
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