Human Resources Customer Service
Resume:
Lori Burger
Marlton, New Jersey 08053
********@*******.***
EDUCATION
Rutgers University New Brunswick, NJ
Bachelor's Degree in Communications December 2001
EXPERIENCE
PHH Mortgage Mt. Laurel, NJ
September 02 - present
Recruiter/Recruiting Specialist - Human Resources
. Responsible for sourcing, reviewing resumes, interviewing,
testing, and hiring of candidates.
. Work closely with assigned departments to determine headcount
needs and suitability of applicant for employment.
. Sourcing applicants from all different sources (ads, referrals,
networking, agencies) to obtain resumes with appropriate skills
and qualifications for position.
. Work with hiring managers to determine and define recruiting
strategy.
. Interview candidates in person or on phone to determine
suitability for position.
. Recruit for Mortgage Loan Processor and Sales Consultant classes
consisting of 30+ hires within a four to six week timeframe.
. Recruit for Finance, Accounting, and Customer Service departments
. Provide feedback to managers and candidates as to fit for
position.
. Review candidates background information and references for any
discrepancies.
. Extend offer to candidates and review all new hire paper work
for accuracy.
. Work with department managers to ensure their interviewing and
hiring practices are consistent with company policies.
. Maintain and update candidate applicant tracking system
. Search out, set up and attend job fairs and college recruiting
events to source candidates
. Establish and maintain a positive rapport with key college
campus personnel
. Maintain relationships with outside temporary/permanent staffing
agencies
. Train and guide Associate's and Recruiters in the department
Associate Recruiter - Human Resources
. Work with the recruitment team to assess the staffing needs and
develop recruitment strategies.
. Interview candidates to assess their skill sets and experience to
determine potential suitability for available opportunities.
. Assist assigned Recruiter with staffing function for a dedicated area.
. Conduct phone screens to complete preliminary assessment of
candidates.
. Conduct internet searches to discover candidates for available
positions.
. Schedule interviews, track candidates through interview process.
. Prepare complete background checks for new hires, offer letters,
and provide new hires with orientation information.
Human Resources Associate
. Update and maintaine applicant tracking system as applicants
moved through the recruitment process.
. Prescreen applicants
. Make travel arrangements for Real Estate Field Sales training class
. Schedule interviews for Recruiters and coordinate interviews with
managers.
. Manage the reference checking process, prepare offer letters for new
team players and issue new hire correspondence.
. Collect New Hire Paperwork at Orientation
. Participate in job fair recruitment
COMPUTER SKILLS
Microsoft Word, Excel, Access, Powerpoint, Outlook and Internet
Explorer. HRIS-Brassring, Taleo, Ultipro and Ceridian. Excellent
typing skills.
AWARDS
Cendant Blue Bar Award- March 2003
"Unsung Hero" Award at the Annual Human Resources Department Awards
Ceremony
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