Engineer Customer Service

Albert J. Koehler III, CPMM

***** *. ******* ****, ******, AZ 85383

. Cell # 623-***-**** . E-Mail: ******@***.***

Overview

Senior manager experienced in directing projects and supervising staff in

fast-paced, results-oriented critical data center environments. Articulate

communicator able to elicit outstanding performance from a diverse array of

professionals. I am highly successful in developing synergistic

relationships to bring projects to completion on time and under budget. I

possess strong leadership, organizational, and communication skills along

with being a skilled negotiator.

Work History

MidFirst Bank Phoenix, AZ

With assets over $14 billion, MidFirst Bank is the one of the top five

largest privately held banks in the United States. MidFirst recently moved

into the Phoenix market and expects to have over 30 facilities within the

next 3-4 years.

-AVP Arizona Facilities Manager 2006-2010 +Oversaw all

facets of the daily operations of multiple facilities, ensuring compliance

with departmental security, audit procedures, MidFirst policies, and

regulations to ensure efficient and safe operation of the facilities.

+Provided leadership and supervision of engineering staff as well as

carried out supervisory responsibilities in accordance with the

organization's policies and applicable laws. Responsibilities include

interviewing, hiring and training employees, planning, assigning and

directing work; appraising performance, rewarding and disciplining

employees, addressing complaints and resolving problems;

+ Designed, organized and executed construction projects from preliminary

designs to completion, including preparing RFP's - Business requirements,

performance measures, estimates, schedules and cost controls. Also

evaluated and overhauled existing vendor agreements to meet business needs

and requirements;

+ Developed and executed operating budgets for all Midfirst sites.

Original budget was consolidated under one cost code in which led to

incorrect cost information. I am also responsible for negotiating budget

recommendations with upper management, and owners;

+ Managed activities of contractors, vendor personnel, and suppliers;

Coordinated on-site visits with vendors and contractors for all routine

facility maintenance and repairs and any building modifications;

administered and delegated quality control inspections to ensure adherence

of contracted specifications and industry standards;

+ Oversee multiple projects at one time; assist in the processing of

entitlements; ensure construction projects are completed on time and to

satisfaction; coordinate all outside consultants on project team, outline

project plans, set project goals/deadlines, and evaluate performance;

coordinate aspects of banking center openings; assimilate requirements of

developer and city reviews into construction documents

Trammell Crow (American Express Properties) Phoenix, AZ

Trammell Crow is a diversified commercial real estate service firm that

provides integrated solutions to corporate and institutional clients

worldwide. The company's Global Services Group delivers all management,

brokerage, and project management services domestically and

internationally.

-Lead Engineer / Acting Chief Engineer-Data Center 2000-2006

+ Managed subordinate engineers in the Engineering Department that over saw

1.2 million square feet. Responsible for the overall direction,

coordination, and evaluation of employees. Carried out supervisory

responsibilities in accordance with the organization's policies and

applicable laws. Responsibilities include interviewing, hiring and training

employees, planning, assigning and directing work; appraising performance,

rewarding and disciplining employees, addressing complaints and resolving

problems.

+ Oversee financial performance of business unit, set operational and

financial goals, and develop capital and operating budgets for 8 American

Express properties.

+ Develop audit, proposal, transition reporting and management program for

multi-facility management contracts

+ Manage construction projects from preliminary designs to completion,

including preparing RFP - Scope of Work, estimates, schedules and cost

controls.

+ Maintain interface with client and internal business units, ensuring

total contract compliance with all criteria and reaching all performance

specifications, including quantitative cost savings specifications plus

qualitative customer service specifications.

+ Performs the duties of the Chief Engineer in their absence

+ Ensure compliance with applicable codes, requisitions, government

agencies and company directives as relates to building operations.

+ Oversaw all data center systems, including but not limited to Liebert

CRAC Units, Pre-Action/Halon, MGE UPS, Battery Room, PDU's & 48V Plant.

DPAIR Corporation Phoenix, AZ

DPAIR Corporation is the premier provider of data center design,

installation and maintenance services throughout the western United States.

Headquartered in Phoenix, Arizona, the company provides services to Fortune

100 companies, as well as medium and small businesses, ensuring that

critical data centers and computer rooms are built and maintained - 24

hours a day, 365 days a year. DPAIR's mission is to install only the

highest quality air, power and site monitoring systems to protect its

customers' critical data center investments. It is an authorized value

added reseller of best-in-class Liebert Corporation's mission-critical

power & cooling technology products.

-Liebert Service Engineer 1998-2000

+ Served as the Liebert Service Engineer, on critical environment cooling

systems for Fortune 500 companies through out the Phoenix area.

+ Managed new equipment start-ups as well as warranty repairs and

preventative maintenance.

+ Supervised, after-sale support to specifically include: new unit

modifications, equipment upgrades, and customer training.

+ Coordinated staff on current Safety Bulletins, Safety Field Change

Notices, Field Change Notices, and Service Tips.

+ Develop and maintain successful vendor/customer relations.

+ Prepare and review project contracts along with enforcing contractual

requirements.

Professional Accomplishments

. Designed and managed a major tower replacement project, the results of

which led to an increased cooling capacity for the facility, reduced

electrical cost and reduced maintenance cost.

. Submitted cost savings over a three year period of $200,000.00 by

affectively negotiating new contracts with our vendors.

. Implemented and managed program for tracking all City, State and

County permits for fuel storage systems, air quality, hazardous and

combustible materials, boilers and elevators.

. Implemented a computer based program for refrigerant compliance

tracking.

Educational Experience/License/Skills

+ Associates - 1991 (Mountain States Technical Institute) : Thermodynamics

and Technology of Boilers and Chillers

+ CPMM Designation - 2004 (Certified Plan Maintenance Manager) #1586

+ Fundamentals of Finance and Accounting - 2005

+ Liebert - 2002: EUSA2 (Small Systems)

+ Liebert - 2001: EC01 (Large Systems)

+ M G E UPS Systems - 2002: Comet 50-150 KVA

+ ACCA- Refrigerant Transition & Recovery Cert- (Universal) #317688580

+ Proficient in Microsoft Office, Visio and Projects.

Memberships/Affiliations

Association for Facilities Engineering (AFE)

Reference

Kevin McSpadden - DP Air Corp 602-***-****

Brad Gailey - APS 602-***-****

Bill Twilley - 602-***-****

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