Manager Management

Robert E. Anthon

***** ******** ***** **. *****, MO 63146

314-***-**** (Cell) 314-***-**** (Home)

*********@*********.***

PROFESSIONAL OVERVIEW

Senior manager with a unique combination of information technology,

application, business process improvement and business development

experience and skills. Proven leadership qualities including

program/project management, strategic business planning, and business

process improvement expertise. Highly effective in building and growing

management, peer and team relationships, confidence and loyalty via clear

communication and processes which offer quality, service, and value.

A Lean Six Sigma Black Belt successful in managing and leading strategic

initiatives and the enterprise implementation and management of

"operational excellence" concepts. Accomplished in working with and

meeting the challenging needs at both the senior executive and department

management levels. Progressive experience includes Fortune 60 IT

department and application management, CPA and IT consulting firm practice

management, and Fortune 20 strategic project and business process

improvement management. Specific areas of experience include:

. PMO, Program, Project, and Application Management

Managing and driving all facets of business initiatives at the

enterprise level crossing multi-departments, project teams and vendors

including: charter/scope definition and approval, budgeting, resource

allocation, status reporting, development, user acceptance, and

quality assurance.

. Operational Excellence Business Process Management- Lean Six Sigma Black

Belt

Establishing and managing enterprise-wide quality and process

improvement programs resulting in timely and cost effective

implementation of projects and processes.

. Strategic and Tactical Planning

Working with team leaders and senior management to develop and manage

enterprise-wide strategic, operational, and capability level agendas,

projects and budgets.

. Leadership

Comfortable with the responsibilities and work ethics required to

effectively perform at the leadership level and the ability to build

and manage a team.

PROFESSIONAL EXPERIENCE

Medicine Shoppe International (a Cardinal Health company)

2007-2009

Director, Operational Excellence Deployment (Lean Six Sigma Black Belt)

Started and managed the Operational Excellence initiative responsible for

the enterprise implementation and management of the company's strategic,

operating, and capability initiatives using lean six sigma methodologies.

Robert E. Anthon Page 2

. Program manager and executive core team member for a new customer

business model resulting in a new structure of the company.

. Program manager for the implementation of a new national sales reporting

system for 900+ franchisees resulting in a $17M annual revenue increase

using 40% fewer resources.

. Designed and implemented the firms' first quality assurance process for

the sales reporting project resulting in the highest quality

implementation in the history of the company.

. Program manager for the design and implementation of an enterprise

document imaging system for over 50M documents.

. Consulting vendor and information technology liaison for strategic

projects including business analysis, program design and development,

telemarketing, training, third party hosting, and SharePoint

collaboration.

. Achieved Lean Six Sigma Black Belt certification.

. Mentored Kaizen Leaders, Yellow and Green Belts and managed their events

and projects.

Centene Corporation 2006-2007

Manager, Business Process Analysis

Started and managed a department to engage business stakeholders by

performing an in-depth business requirements analysis and process review,

vendor/software selection and cost/benefit analysis. Responsibilities

included staff management, strategic planning, budgeting, vendor contract

negotiation, project management, and creation/management of team

methodologies.

. Completed the business requirements and process analysis recommendations

for strategic initiatives including implementation of: new state health

plans, a new provider data collection system, compliance reporting, and a

"high risk - high cost" alert system.

. Managed the company's first business intelligence initiative which

provided Medical Management a key business indicator dashboard and detail

reporting. The $2.4M effort was implemented on schedule.

. Implemented improved processes within state business units resulting in

improved claims quality, productivity gains, and reduced business unit

resource needs.

. Served on corporate task forces including Business Intelligence, NPI,

EPSDT, Physician Performance Model, and Enterprise Provider

Credentialing.

Anthon Consulting 2002-2006

Manager / Project Manager

Provided and managed IT consulting services to clients including: project

management, business analysis, staffing, network implementation, desktop

conversions, application software installation, technology assessments and

licensing audits, strategic planning, infrastructure planning, business

continuity/disaster recovery reviews, and security reviews.

Robert E. Anthon Page 3

. Provided IT management coaching for senior and mid-level management.

. Served as Director of Professional Services for a document imaging firm

with responsibility for the management and profitability of Professional

Services. Revised project proposal process and implemented a project

dashboard to clearly communicate a statement of work with defined project

deliverables and costs resulting in project scope creep reduction of 75%.

. Managed an assessment of network and application needs for an insurance

agency resulting in major upgrades including: conversions, customized

application software, new exchange, servers, new desktops, and secured

remote access.

. Created strategic, architecture, and business continuity plan for a

national distributor.

. Conducted enterprise security reviews covering local and remote

data/program access.

. Performed enterprise infrastructure assessment and planning.

McCormack Baron 2000-2002

Vice President IT

Managed the information technology function for corporate and 110 remote

locations. Responsibilities included staff management, strategic planning

and budgeting, vendor contract negotiation, operations management, project

management, technology procurement, technology education, asset management,

licensing, security, website management, mainframe systems, client/server

systems, phone systems, telecommunications, and standards and policies.

. Restructured the IT department: established accountability, provided

technology and non-technology education, implemented standards and

procedures, conducted regular project and performance reviews, and built

a professional team atmosphere resulting in the team performing with a

"client service" mentality.

. Initiated strategic planning and communication processes at the executive

level resulting in their first long-term plan as well as short-term

plans.

. Implemented a major upgrade to AS/400 based nationwide accounting and

control system.

. Developed and managed a technology education plan for all employees.

Robert E. Anthon Page 4

Business Systems & Technologies and Rubin, Brown, Gornstein & Co. 1988-

2000

Principal / Consulting Director / Senior Consultant

Successfully merged clients and best practices of my former company,

Business Systems & Technologies, Inc., into the Information Technology

Group of RBG where I was retained as a Senior Consultant. Marketed,

provided and managed professional services to a wide variety of the firm's

clients including its largest client, McCormack Baron. Other key client

engagements included:

. Consultant to CEO of an international company for IT budget, project

planning/selection and staffing. Management coach and mentor to current

IT Vice President. This company grossed over $1B dollars in revenue.

. Consultant to CEO and President of securities firm to create firm's

strategic infrastructure, application, support direction and staffing

plans.

. Served as "expert" advisor for various client legal IT issues.

Prior to merger into RBG, started and managed a successful full-service

consulting, product sales, and systems integration firm, Business Systems &

Technologies, Inc. which targeted financial, corporate, small business,

government, education, medical and point-of-sale markets. Responsible for

business development, vendors, staffing, projects, procurement and P&L.

Technology staff augmentation, consulting integration, assessments,

business continuity, security reviews, project management, application

software/hardware integration, education, strategic planning and licensing

were key targeted service offerings. Grew the company from 0 to over 300

clients as well as over 40 consulting professionals.

EDUCATION

B.S. Business Administration, University of Missouri - St. Louis

PROFESSIONAL DEVELOPMENT

Lean Six Sigma Black Belt certification, Business Process Improvement,

Project Management, Cost Benefit Analysis, Business Analysis, Strategic

Planning, Management, HIPAA, Document Imaging, Disaster Recovery, Minitab

analysis software, Microsoft Office, as well as other programming,

hardware, and application training

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