Customer Service Training

ERIC W. CHESLEY

**** ********* ***** . ************, ** 41051

Phone: 859-***-**** . Cell: 859-***-**** . Email:

****.*******@*****.***

Web: chesleylawpractice.com

ADMITTED

State of Kentucky, October 2009

United States Patent and Trademark Office, March 2009

EDUCATION

Northern Kentucky University Chase College of Law Highland Heights,

KY

Juris Doctorate, May 2009

. Graduated in top 50% of class

. Deans List

Western Kentucky University

Bowling Green, KY

Bachelor of Science in Computer Science, May 2002

. Graduated Cum Laude

. Presidents Scholar

. Deans List

LEGAL WORK EXPERIENCE

. Chesley Law Practice, PLLC - solo law practice that focuses on the

needs of small businesses.

Pro Bono

. 2010 - Legal Aid of the Bluegrass.

. 2007 and 2008 - Volunteer Income Tax Assistance (VITA) Program.

ORGANIZATIONS

Kentucky Bar Association

Northern Kentucky Bar Association

Cincinnati Intellectual Property Association

OTHER WORK EXPERIENCE

Macy's Inc., Cincinnati OH Aug 2005-Present

Systems Programmer

. Primary responsibility is to develop new financial systems

encompassing the complete development life cycle.

. Daily responsibilities include monitoring financial systems,

addressing data inconsistencies and improving the efficiency of

systems.

. End of month responsibilities require me to review and analyze

company financial reports.

. Conduct and lead IT training classes for the accounting services

group.

. Related skills used in this position include: Visual Basic,

Microsoft Visual Studio, SQL, ASP.NET, HTML, JavaScript, Actuate

eReport Designer, Oracle, Microsoft Access, Microsoft Excel,

Microsoft Word.

Fruit of the Loom, Bowling Green KY May 2003- Aug 2005

Systems Programmer

. Involved in developing applications and reporting systems for

various divisions within the company. I maintained and improved

critical customer service systems within the IT department.

. Related skills used in this position included UNIX scripts, Perl,

Oracle PL/SQL, TOAD, HTML, Visual Basic, Visual C++, JavaScript.

SKILLS AND TRAINING

LexisNexis and Westlaw Training.

. Extensive knowledge in various computer programming languages and

software development practices.

. Excellent PC skills, MS Office and Windows operating systems.

REFERENCES

Available upon request.

Contact this candidate