Management Project
Resume:
Chitra Desikan
Program Management Professional
***** ****** ******* ****, #****, San Diego, CA 92130 phone:
email: ******.*******@*****.***
QUALIFICATIONS
V A tradition of program management excellence, bringing continued
success through strategic planning, result driven project execution
and collaborative partnerships.
V Knowledge of legal and financial responsibilitiesof large private
corporations, government contracts,regulatory boards and agencies.
V Experienced in ISO standards, Six Sigma, software best practices,
Scrum and Agile methodologies.
V Successful management of large product portfolios, leading multiple
projects and time critical deliveries to increase ROI while
introducing new technology and supporting innovation.
V Proven interpersonal and communication skills with proficiency to
forge and maintain strategic business/client relationships and
facilitate positive interactions with people of diverse backgrounds.
V Recognized for building highly collaborative, successful teams and
project execution using Agile and Scrum methodologies.
V Excellent problem solving skills and ability to strategize through
time critical project deliveries and issues requiring immediate
turnaround.
V Recognized for commitment to high ethical standards and consistently
fulfilling responsibilities to clients, colleagues and business
partners.
PROFESSIONAL SUMMARY
Highly motivated, solutions-focused professional with extensive
experience and an impressive record of achievements within all facets
of program management, account coordination and engineering across the
aerospace, defense and health care industries. Expert skills in
collaboration with associates, colleagues, and business partners while
maintaining the highest professional integrity.
A hands-on manager and critical thinker, who can learn quickly,
develop expertise; contribute positively and quickly to program
strategy, organization goals, systems, analysis, and business
operations. Empowered with strength, experience and an international
background to consistently operate as a highly professional, results
oriented individual with excellent communication, relationship-
building skills and is a team player with a desire to contribute and
succeed.
KEY SKILLS
TECHNICAL: Proficient in Microsoft Office suite, MS Project, Matlab,
and Visio.
PROGRAMMING LANGUAGES: C, C#, Visual C++, JAVA, Visual Basic, Pascal,
Active ADA Experienced in PERL, Tcl/Tk, VB Script, Structured Query
Language (SQL), XML, .NET, and Citrix.
AUTOMATED TEST TOOLS: SQL DB Validator, Rational Robot, and Cognos.
CAREER ACHIEVEMENTS
CareFusion, Inc., San Diego, CA Sept. 2008 - Present
Program Manager - Engineering Projects and Programs, Enterprise
Solutions
Manager of Data and Analytics programs for hospitals/manufacturing
clients at a prime health care solutions provider U.S. Lead 10
product releases to achieve successful results despite challenges.
. Lead projects teams - multiple teams, each consisting of 8-10 core
team members and 10 extended team members from other organizational
units.
. Implemented Agile methodology for software development (phased,
iterative approach through 100% team engagement and product
management input).
. Established and refined PMO processes for Software Development
within a manufacturing organization.
. Successfully built high performance teams through collaboration and
consistent communication.
. Successfully forged and managed communications with internal
business units and external customers.
. Manage program budget, allocate resources and apply knowledge of
profit drivers.
. Interpret business needs and business process with results driven
prioritization.
. Achieved results with superior execution and project monitoring
through Earned Value management, critical path assessment, and
effective risk management.
. Develop Risk Management plan for each product, identify and manage
risks; providing recommendations to management on risk mitigation
and project/program direction.
. Investigate issues, highlight risks, and report mitigation plan to
senior management.
. Manage all project capital, identify assets and work that can be
capitalized; integrating other expenditures and identify project
burn-down rate.
IMS Health - Ajilon Consulting, Montreal, Quebec Nov. 2005 - Aug.
2008
Engineering Project Mgmt / Sr. Consultant
Project Management consultant and Sr. Business Analyst at a leading
pharmaceutical Business Intelligence (BI) firm. Lead Project Team
and SQA through 7 projects.
. Enhanced Quality Assurance processes through good requirements
traceability and test case development.
. Conducted feasibility studies for new product offerings, evaluated
technology, competitor products and development activities required
to roll out to the market; conducted extensive Market Analysis.
. Developed Business Requirements specifications and System Design
documents.
. Set up configuration management and version control.
. Managed software release activities, project budget, and schedules.
. Identified Risks and mitigation developing a Risk budget.
. Developed regular status presentations to executive management.
. Participated in complete V&V cycle, developed QA strategy,
estimates and plans.
. Performed end-to-end QA (functional, performance, integration, and
user acceptance).
. Recommend process improvement procedures for compliance to software
best practices and standards.
Canadian Space Agency, St. Hubert, Quebec Nov. 2002 - Oct. 2005
Engineering Project Team Lead
Lead for International Space Station robotic software in an ISO
certified organization. Managed and lead
4 major software deliveries to customer (NASA).
. Lead flight software deliveries to NASA - Software requirements,
design, development, testing and integration of flight software
(ADA core with Visual C++ test engine)
. Developed Canadian Engineering Support Center training and
certification programs.
. Represented organization at international product planning
conventions.
. Coordinated activities and lead engineers during real-time mission
support (typically 6-8 engineers).
. Developed the Anomaly Database to resolve, address and track
complex issues.
. Implemented the Anomaly Resolution plan
. Identified risks and proposed workarounds & solutions to
management.
. Generated / evaluated software requirements, design, and test
specifications.
. Developed software baseline, build specifications, technical
reports, and ensure software compliance to military standards.
Macdonald Dettweiler & Associates, Brampton, Ontario July 2001 -
Oct. 2002
Software Engineer
Worked in the Software Integrated Product Team (IPT) for International
Space Station critical flight software (used by the astronaut crew to
control and operate Canadarm2 in space).
. Developed and tested robotic systems flight software.
. Upgraded software Integrated Test Engine (ITE) to interface with
the space flight software.
. Represented prime contractor at weekly reviews the customer (NASA).
. Provided real-time robotic operations support during NASA Space
Shuttle missions.
EDUCATION
University of Windsor, Windsor, Ontario, Canada 2001
Bachelor's Degree - Computer Science (Honors in MIS)
AWARDS & ACHIEVEMENTS
Above and Beyond Award, (IMS Americas) - Feb 2006, Achievement Award,
(NASA/Johnson Space Center ISS Mission Evaluation Team - Outstanding
Engineering Support) - Mar 2005,
Certificate of Distinction, (Canadian Space Agency) - Jan 2005, NASA
Space Flight Award, (NASA) - Nov 2004, Canada Millennium Scholarship
- 1999 & 2000
ACTIVITIES
An active member of Laurentide Aviation in Montreal, Quebec, Amnesty
International (Group 16), and Doctors without Borders associations.
> Program Management
> Strategic Planning
> International Relations
> Business Development
> Software Development
> Agile and Scrum Methodologies
> Personnel Management
> Correspondence & Reports
> Budget Management
> Risk Management
> Business Partner Relations
> Data & Analytics
> Business Intelligence
> New Technology Initiation
> QA Strategy & Planning
> Ethics & Regulatory Compliance
> Written & Oral Communication
> Conflict Resolution
> Computer Programming & Languages
> Vendor Contract Negotiations
> Problem Solving
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