Sales Customer Service
Resume:
DANIEL CIUR
**********@*****.***
Home: 972-***-****
Dallas, TX, 75244
Cell:
Summary of Qualifications
IT graduated, A+, Network+ and MCP certified, hands on training
(desktops, laptops and Mac), managerial experience, computer
literate, customer service experience, bilingual (English and
Romanian).
Work History
Dec 2009 - March Premier Fulfillment Inc - Grand Prairie, TX
2010 Computer technician - responsible for installing, configuring new
computers (desktops and laptops) and troubleshooting hardware and
software issues;
Building monitors;
Connecting new computers to the DISD domain and troubleshooting
minor network connectivity issues;
Connecting peripheral devices (network and local printers, video
projectors) to the new computers;
Installing Kaspersky Antivirus and updating the database;
Performing data migration.
Assisting with related hardware (video projectors, smart boards,
printers) and software (Windows and Office) issues.
April, May 2010
Career Connection, Inc. - worked with IBM for Parkland Hospital.
Computer technician - re imaged computers using Ghost;
Reinstalled drivers and reconnected network and local printers to
the machines;
Performed data backup;
July 2009 Troubleshot hardware and software related problems.
(contract) Barbeau Enterprises Inc.
Specialist technician - Chase/Washington Mutual Conversion
project.
Broke down workstations;
Connected new devices (pin pads, check scanners, printers, card
Sept 15, 2006 - readers) to workstations;
Jul 15, 2008 Setup new devices.
Multiple projects - self employed.
Remodeling, electrical wiring, painting, tile work.
Aug 01, 2004 - Aug SC VIVA SRL - Alba Iulia, Romania
15, 2006 Sales Director - Negotiated agreements with outside sales
representatives;
Wholly responsible for day-today operations, including purchasing,
delivery schedule, customers Service, stock inventories
maintenance, market studying competition;
Developed, implemented and managed the company's advertising
strategy;
Performed new computer set up, computer and peripherals repairs;
troubleshooting, diagnose and upgrade PC's and software on Windows
platform.
Mar 01, 2000 - Aug SC VIVA SRL - Romania
01, 2004 Sales Manager - Managed sales efforts, including activities of
sales representatives, negotiation and sales functions, and
monitoring of contracts;
Developed and supervised the preparation, issuance, and delivery
of sales materials, exhibits, and promotion programs;
Performed light computer and peripherals repairs; troubleshooting,
diagnose and upgrade PC's and software on Windows platform.
Education
Sept 2000 - Jul 1 December 1918 University - Alba Iulia, Romania
2005 Education Level: Bachelors Degree
Major: Information Technology.
Training
Apr 20, 2009 - Aug DFW Career Training
10, 2009 Computer/Network Support Specialist; Computer hardware; Computer
software;
Network fundamentals; Network advanced; Security fundamentals;
A+ Certification No. COMP001011001758
Network+ Certification No. COMP001011003242
MCP Certification No .- N/A
MCDST in progress.
Computer Skills
Database Software Utility Software
(Virus, File Compression, etc)
Personal Computers Web Design Software
Presentation Software Word Processing Software
Hardware Graphics or
Drawing Software
Internet Browser Peripheral
Devices
Contact this candidate