JOSEPH ZIGARELLI
West Caldwell, N.J. 07006
*********@*******.***
SUMMARY
Organized, process-oriented professional with strong leadership skills,
interested in pursuing a career focused on continued process improvement.
PROFESSIONAL EXPERIENCE
Honeywell International, Morristown, New Jersey
2008 - Present Human Resources Operations Manager
Develop delivery channels for HR Data Entry and Administration Team.
Partner with leaders from the business to improve customer satisfaction.
Oversee vendor relationships such as Talx for Immigration Policies and
MetLife for managing employee leaves. Guide, analyze and enhance key
decisions for complex analytics issues. Deliver queries and reports and
partner with the business to understand data needs to create direct access
solutions. Utilize Six Sigma tools to ensure global data standards data
quality are met.
2007 - 2008 Technical Transition Manager
Managed product and equipment transitions to other sites. Communicated
technical support on products, documentation and training. Offered
logistics input relating to products, equipment and infrastructure.
2000 - 2007 Test Equipment/Manufacturing Technical Manager
Responsible for ordering, tracking and storing department material,
expense, and labor budgets. Executed New Product Introduction from
Engineering prototype to Manufacturing. Managed outsourcing, proposals,
upgrades, design and packaging of test equipment, both on-site and at
depots, to support new and existing Repair and Overhaul business. Provided
a "one stop" solution to customers. Hired technical staff and provided
training resources to employees. Directed Lean Manufacturing teams for
streamlining factory labor processes to reduce cost. Reduced production
support expenses >10% for each of the last 3 years while supporting $250
mil of revenue/ year. Championed process improvement projects for each
department employee. Supported activities in a "Clean Room" environment,
for developing glass lamination fabrication, ensuring current processes
were performed in superior conditions. Coordinated the set-up of production
cells and new engineering development labs.
.
1989 - 2000 Calibration Lab Supervisor/ Process Engineer
Managed Calibration Standards Lab for > 1500 pieces of equipment, including
hourly and salary lab personnel. Worked closely with the Quality function
to ensure internal processes were ISO 9000 compliant. Created internal
procedures for design, fabrication, software/hardware documentation
controls and material procurement processes. Participated in customer
audits.
1986 - 1989 Electrical Engineer
Designed test equipment for Displays and Display Processors. Participated
in customer and peer design reviews. Partnered with drafting team to
create schematics, layouts and component placement of surface mount devices
for printed circuit board fabrication.
EDUCATION
MBA Management Information Systems - Fairleigh Dickinson University,
Teaneck, NJ
BSEE Electrical Engineering - Fairleigh Dickinson University, Teaneck, NJ
Computer Programming Certificate - Bloomfield College, Bloomfield, N.J.
CERTIFICATIONS
Six Sigma Green Belt Certified, including Lean Manufacturing Training
PROFESSIONAL DEVELOPMENT
Total Quality Management
Total Quality Leadership
Habits of Highly Motivated People
Financial Management for Non-Financial Managers
Program Management 101
Essentials of Supervision