Customer Service Assistant
Resume:
H. Dawn Gregory Cronce
**** ***** ***** *****, ***. 102, Raleigh, NC 27612
abmpfw@r.postjobfree.com
Experience Experienced in writing communication plans, feature articles,
Summary new articles, biographies, editorial pieces, press releases,
research reports, magazine articles, corporate newsletters,
marketing materials
Well versed in writing, editing and proofreading; most
recently as communications specialist for corporate
communications
Strong technical command of the English language; familiarity
with MLA, Chicago and APA styles; serious commitment to
excellence in the printed and published word.
Competent proofreader, researcher, interviewer, and reporter.
Exceptional customer service, strong teamwork and
collaboration, creative problem solving, and commitment to
diversity.
Education B.A., Communication Media, North Carolina State 2007
University, Raleigh
B.A., English, North Carolina State University, 2007
Raleigh
Professional Communications Specialist - General Parts Inc, 10/07 -
Experience Raleigh, NC 04/10
Implement corporate communication strategies,
initiatives, programs and projects to ensure
teammates are aligned with the Company's goals and
objectives.
Write and edit a variety of corporate
communications including communication plans,
newsletter articles, press releases, speeches,
letters, and content for a wide range of key
corporate messages.
Maintain editorial and corporate policies and
standards.
Familiar with a variety of standard company
concepts, practices, and procedures.
Work with business unit staff members to gather
information for communications and communication
plans.
Develop and maintain official language guide
(print/electronic versions).
Serve as gatekeeper for company intranet.
Freelance Writer/Editor - Talk of Your Towne, Wake 04/08 -
Forest, North Carolina Present
Craft and write newsletter cover stories
Craft, write and edit feature articles
Write advertorials to entice readers to use the
service of an advertiser. 08/08 -
Write news stories, features, and tips of the Present
months for Web site.
Edit/Proof Web site content
Freelance Press Writer, - Strategic Book
Publishing., New York, NY
Serve as liaison with authors and press department
administration.
Write press releases for author's new books.
Write back covers for author's new books, helping
to sell book and author to potential readers.
Proof, edit, and incorporate author's edits into
back covers and press releases.
Office Assistant/Accountant - Dimensionetix, 07/07 -
Raleigh, NC 10/07
Secretarial duties including answering phones,
e-mailing clients, computer work, as well as other
clerical duties.
Generate purchase orders and invoices.
Quoted granite jobs.
Staff Writer - Technician, Raleigh, NC 01/05 -
01/07
Authored several front page articles and covered a
variety of writing assignments.
Additionally assisted with editorial functions
including final editing.
Wrote news and feature articles
Communicated with students and faculty to write
stories.
Production Intern - WTVD-11, Durham, NC
Edited video footage to create stories for 5 p.m.
and 5:30 p.m. weekday newscasts.
Created graphics including over the shoulder, full
screen and maps for newscasts.
Controlled three cameras for 5 p.m. and 5:30 p.m.
weekday newscasts.
01/07 -
05/07
Computer Microsoft Word . PowerPoint . Outlook . Excel . Filemaker Pro
Skills . SharePoint . Photoshop . InDesign . Adobe Acrobat. Final Cut
Pro. Avid
Contact this candidate