Kayla Dozier
**** ********* ******* **** #*
Norcross, GA 30092
*********@*******.***
Objective: To obtain a position that will allow me to grow and learn as an
employee while making positive contributions to the company.
Work Experience: Verizon Wireless
01/2009-Current
Kennesaw, GA
Hours: 40 per week
Account Executive
* Provided administrative support to the associate director.
* Handle proprietary account information along with customer requests.
* Manage a 5 line phone system with heavy call volume.
* Utilize Microsoft products to create, maintain, and update client
portfolios.
Electronic Data Systems 05/2008-
10/2008
Montgomery, AL Hours: 45 per
week
Resolution Analyst/VA Call Agent
* Processed Medicaid claims that were contracted by the state of
Alabama.
* Approved and denied claims to medical providers.
* Handled health insurance claims and benefits for veterans.
* Handled appointment setting for veterans and health officials.
NAACP
05/2007-Current
Montgomery, AL/Marietta, GA Hours: 15-20
per week
Program Director
* Director of ACT-SO, a mentoring and scholarship program.
* Conduct several fundraisers to finance the program.
* Conduct training for ACT-SO committee, faculty, and students.
* Handle all travel arrangements for students and chairpersons.
Ameriprise Financial, Inc
10/2005-07/2007
Montgomery, AL
Hours: 40 per week
Administrative Assistant
* Provided administrative support to junior and senior financial
analysts.
* Scheduled meetings and travel arrangements for financial advisors.
* Updated client information using data entry and managed a 3 line phone
system.
* Handled detailed agendas and calendars for all meetings, schedules,
and conferences for the senior financial advisor.
Alabama State University 11/2002-
10/2004
Montgomery, AL Hours: 40 per
week
Administrative Assistant
* Provided administrative support to the president and vice president of
the small business center.
* Managed a 4 line phone system with heavy call volume.
* Maintained and submitted time sheets for work study students.
* Handled detailed agendas and calendars for all meetings, schedules,
and conferences for vice president of financial services.
Education:
Troy University
Montgomery, AL
Business Management Major
Currently Pursuing Bachelor's Degree in Business Management
Alabama State University
Montgomery, AL
Business Management Major
Associates Degree in Business Administration