Six Sigma Engineer

FUNCTIONAL SUMMARY

Business/Quality/Productivity management improvement professional

experienced in service and manufacturing environments. Committed to

customer service and bottom line impact. Has worked with all levels in

organizations committed to implementing strategic initiatives. Emphasis on

knowledge transfer; focus on helping people learn and apply the knowledge.

Strong belief in fact-based decision making, supported by data collection

and analysis. Accentuation on identifying tactical projects that support

the business strategy. Capabilities include:

. Design of Experiments, Measurement System Analysis and

Capability Analysis

. Process Improvement

. Lean Six Sigma

. Operations Research/Organizational Change Management and Risk

Analysis

. Problem Solving, Root Cause Analysis and Corrective Action

PROFESSIONAL CERTIFICATIONS & AFFILIATIONS

Senior Member, American Society for Quality (ASQ)

Certified Quality Engineer - ASQ

Certified Quality Auditor - ASQ

Certified Six Sigma Black Belt - ASQ

Indianapolis Section, ASQ, Examining Chairperson

Certified Six Sigma Master Black Belt - MASET LLC

EXPERIENCE HIGHLIGHTS

Project Management

. Emphasis on linkage of business strategic goals to tactical project

objectives.

. Strong ability to achieve and sustain stakeholder buy in.

. Skilled in team development with respect to the Tuchman Model

(Forming, Storming, Norming & Performing).

. Accomplished in communicating summary results to decision makers.

. Have guided 90 Black Belts and over 400 Green Belts through initial

projects.

. Focused on establishing strong relationships with project sponsors and

champions.

Operations Research/Systems Analysis

. Experienced in operations, advanced analysis techniques and management

approaches.

. Experienced in a variety of statistical methods and analyses,

including: ANOVA, Regression Analysis (Simple, Multiple and Logistic),

OEE (Overall Equipment Efficiency), and Reliability Analysis.

Lean Six Sigma and Process Improvement

. Expertise in Lean Six Sigma tools and methodology

o DMAIC (Define, Measure, Analyze, Improve, Control)

o DOE (Design of Experiments)

o MSA (Measurement System Analysis)

o SPC (Statistical Process Control)

o Capability Analysis

. Analyzed and reengineered business processes including;

o Sheet metal fabrication process

o Electronic publication distribution system

o Project bidding/RFQ system

o Company travel office

Organizational Change Management

. Proven communicator with strong verbal and interpersonal skills,

analytical abilities and experience in managerial, purchasing, supply

chain management, distribution and sales settings.

. Proven record of process and communication achievement.

. Past President of Delta Sigma Phi social fraternity, served on

executive board for ten years.

Business and System Risk Analysis

. 21 years experience in the analysis and collection of business

requirements, gap analysis, risk analysis and reliability analysis.

EXPERIENCE

Ripberger Consulting, Indianapolis, Indiana / Owner/Consultant:

November 1990 to February 2009, September 2009 to Present.

Provide training, coaching, mentoring and consulting support to

businesses implementing quality and productivity strategies, working

primarily with Green Belts and Black Belts. Specific areas of

expertise; 6 Sigma, Lean, SPC, DOE, DFM, FMEA, KJ Analysis (or

Affinity Diagrams), reliability, team facilitation, benchmarking,

problem solving and business process improvement.

Delivered and developed training for all levels of Process Excellence

DMAIC implementation at Rolls Royce North America. Developed 6 Sigma

Train-The-Trainer course for Ford Black Belts to prepare them to teach

Green Belts. I have delivered this TTT to Ford Black Belts throughout

North and South America, Asia, Africa and Europe. I have also

delivered the Green Belt course.

Developed and presented SPC, DOE and TQM training for upper

management, middle management and line personnel for manufacturing and

service functions.

Developed DOE course utilizing JMP & Minitab software for Motorola

University. Certified Motorola University instructors in Cycle Time

Reduction, SPC, DFM and DOE courses in United States, Mexico, France,

Singapore, Indonesia, Korea and China.

Research In Motion, Waterloo Ontario Canada/Lean Six Sigma Black Belt:

March to September, 2009.

Implemented Lean Six Sigma projects for Software Services Group.

Trained and coached Green Belts and Yellow Belts across the RIM

organization in Waterloo Ontario Canada, Bochum Germany and Slough,

England.

IIT Research Institute/Automation Technology Incorporated,

Indianapolis, Indiana / Quality/Productivity Consultant: December 1987

to November 1990.

Team Member of IITRI support group to the Naval Avionics Center in

Indianapolis, Indiana. Corporate TQM Facilitator to IITRI;

responsible for supporting and facilitating the implementation of TQM

internally at IITRI.

Developed LOTUS based software and support documentation marketed by

IITRI. Developed seminar for automating SPC utilizing computer

software and hardware. Developed and presented seminar titled "TQM"

for private sector service industries. Presented "How to Implement

SPC" and "Corrective Action Teams" seminars.

Reason for Leaving: Staff cutback.

Mallory Capacitor Company, Indianapolis, Indiana / Quality Assurance

Manager: July 1986 to December 1987.

Responsible for implementation and support of SPC and TQM

implementation throughout four midwestern production facilities.

Responsible for Quality data and information management at corporate

level. Provided support for corporate reliability test lab by

performing accelerated life testing on design prototypes and

production products.

Developed training program for production personnel on implementation

and application of SPC. Upgraded Quality Control function of data

gathering, analysis and dissemination for a four facility

manufacturing system, utilizing computerized techniques that

integrated PCs and mainframes, incorporating Lotus 1-2-3 and Dbase III

softwares.

Bendix/Engineering Research Incorporated, Indianapolis, Indiana /

Program Manager: June 1985 to June 1986.

Responsible for 40 person manufacturing program producing wing/gyro

system for AIM/9 Sidewinder missile.

Quality Control Engineer: August 1984 to June 1985.

Responsible for implementation of quality systems for Harpoon Missile

munitions section and ADCAP torpedo housing section. Systems involved

MIL-I-45208 and MIL-Q-9858 requirements.

Upgraded process documentation to conform to the requirements of MIL-

Q-9858 for the AIM/9 Sidewinder missile wing program. Developed and

implemented a certified operator program utilizing SPC techniques.

Reeder & Kline Machine Company, Carmel, Indiana / Quality Control

Engineer: January 1979 to August 1984.

Responsible for maintenance of document control and material control

systems. Performed supplier audits and was responsible for

calibration system.

Developed standardized systems for inspection documentation, process

documentation and customer specifications and blue prints in

accordance with MIL-I-45208. Standardized the receiving inspection

function.

EDUCATION

Bachelor of Science - Industrial Education 1978 Purdue University,

West Lafayette, Indiana

Bachelor of Science - Engineering Management May 2008.

Indiana University Purdue University Indianapolis, Indianapolis,

Indiana

ISO 9000 Lead Assessor Training - QMI, a Division of Canadian

Standards Association

Certified Instructor - Motorola University 1988 Certified Instructor

- Ford Motor Company 1995

Certified Instructor - Minitab Software 2000

Certified Instructor - Rolls Royce PLC & NA

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